? Reconcile difference between budget and actualCharge back cost to business unitMake system management contractBudget for software developmentBusiness requirementsAnalyze business EnvironmentSet directionDevelop entry strategyBusiness planBusiness strategyCreate Transport DeliverLong-Haul transportLocal transportInterface managementEnd-user terminalCustomerProgram creationValue-added serviceImplementation Phase II Phase IIIDevelop actionable plans for target markets/options Phase ICorporate and