1、外文文献翻译译文一、外文原文原文FACTORSOFEMPLOYEESEFFECTIVEVOICEINCORPORATEGOVERNANCESTEPHENECLAPHAMANDROBERTWCOOPER,ABSTRACTTRADITIONALLY,CORPORATEGOVERNANCEHASFOCUSEDONTHEPROBLEMOFCRAFTINGMECHANISMSTOALIGNTHEINTERESTSOFOWNERSANDMANAGERSTHEKEYCHARACTERISTICHASBEENTOMINIMIZETHEPOTENTIALFORMANAGERSTOACTINTHEIROWNSEL
2、FINTERESTATTHEEXPENSEOFSHAREHOLDERSTHEPURPOSEOFTHISPAPERISTOFOCUSONEMPLOYEESASSTAKEHOLDERSINTHEGOVERNANCEPROCESSWEARGUETHATCREATINGANENVIRONMENTWHEREEMPLOYEESHAVEHELPINBEHAVINGETHICALLY,INTHECOURSEOFTHEIRWORK,ISTHEFIRSTSTEPINENCOURAGINGTHEMTOVOICEOBSERVATIONSOFWRONGDOINGSEVENGROUPSOFPROFESSIONALSINT
3、HEACCOUNTINGANDINSURANCEFIELDSWERESURVEYEDDURINGA10YEARPERIODANDASKEDTOINDICATETHEEXTENTTOWHICH14ITEMSWEREHELPFULINDEALINGWITHETHICALCHALLENGESOVER2700RESPONSESWEREANALYZEDTHEFINDINGSINDICATETHATPROFESSIONALSTHINKTHATTHEIRORGANIZATIONALCULTUREANDPOLICYFORVOICEWASMOREHELPFULINDEALINGWITHETHICALDILEMM
4、ASTHANWASTHEIRPROFESSIONALASSOCIATIONKEYWORDSBOARDSOFDIRECTORS,CORPORATEGOVERNANCE,ETHICS,EMPLOYEEVOICE,STAKEHOLDERS1INTRODUCTION11THECORPORATIONASGOVERNANCESTRUCTURETHEPURPOSEOFTHISPAPERISTOFOCUSATTENTIONONEMPLOYEESASTHESTAKEHOLDERGROUPTHATMAYWELLBEINTHEBESTPOSITIONTODETECTDECISIONSACTIVITIESTHATCO
5、ULDCAUSEHARMTOTHEORGANIZATIONANDALLOFITSSTAKEHOLDERSKEOHANEANDNYE2000DEFINEGOVERNANCEASTHEPROCESSESANDINSTITUTIONS,BOTHFORMALANDINFORMALTHATGUIDEANDRESTRAINTHECOLLECTIVEACTIVITIESOFAGROUPP12AMAJORPROBLEMINALLSOCIETIESISTHECREATIONANDENFORCEMENTOFMECHANISMSTOPROVIDETRANSPARENCYTOINSTITUTIONSANDORGANI
6、ZATIONSTHEDECISIONSANDACTIVITIESOFTHESEINSTITUTIONSANDORGANIZATIONSCANHAVEPROFOUNDEFFECTSONQUALITYOFLIFEISSUESFORMEMBERSOFASOCIETYINACONTROLLEDSOCIETYTHEREISADECIDEDLACKOFTRANSPARENCYTHEEXPRESSIONOFDISSENTINGOPINIONSISCLOSELYMONITOREDANDTIGHTLYMANAGEDTHROUGHCOOPTINGINDUCEMENTS,PROPAGANDA,FEARANDINTI
7、MIDATIONONTHEOTHERHAND,THERIGHTTODISSENT,TOSPEAKOPENLYANDHONESTLYABOUTONESOPINIONSANDABOUTTHEPERCEPTIONOFWRONGDOINGBYINSTITUTIONSANDORGANIZATIONSISAGOALOFANYDEMOCRATICSOCIETYEWING,1983DEMOCRACIESARENOTEFFICIENTANDTHEYARENOTINTENDEDTOBETOPROVIDEFORUMSFORTHEEXPRESSIONOFDISPARATEVIEWSANDTHENTOCOALESCET
8、HOSEVIEWSINTOAMANAGEABLECOURSEOFACTIONIS,ATTHEVERYLEAST,TIMECONSUMINGITISCONSIDERABLYMORECONVENIENTANDEXPEDIENTFORDECISIONMAKERSTOOPERATEWITHINTHEVEILOFSECRECYWHERE,MOREOFTENTHANNOT,POWERFULANDINFLUENTIALINTERESTSARESERVEDASINEFFICIENTASAREDECISIONSBYTHECOLLECTIVE,MOSTSOCIETIESPREFERTHISPROCESSRATHE
9、RTHANDECISIONSBYTHEINDIVIDUALTHERIGHTTOVOICE,ASGENERALLYACCEPTEDINDEMOCRACIES,ISESSENTIALFORTHEGREATERGOODOFSOCIETIESANECESSARYELEMENTOFGOVERNANCEISINFORMATIONANDVOICEISANESSENTIALPORTALTOTHATINFORMATIONCORPORATIONSAREINCREASINGLYINFLUENTIALANDUBIQUITOUSMEMBERSOFSOCIETIESDURINGTHEPAST200YEARSCORPORA
10、TIONSHAVEBECOMEONEOFTHEMOSTIMPORTANTINSTITUTIONSINOURSOCIETYKENNEDY,2000LARGECORPORATIONSINCONTROLOFSIGNIFICANTASSETSWIELDTHEIRPOWERANDINFLUENCETOCREATEAFAVORABLEENVIRONMENTINORDERTOBEMOREPROFITABLEINFACT,THECORPORATIONTENDSTOBEMOREPROFITABLETOTHEEXTENTTHATITCANMAKEOTHERPEOPLEPAYTHEBILLSFORITSIMPACT
11、ONSOCIETYINTHEUSCORPORATIONSAREDESIGNEDBYLAWTOBEONLYCONCERNEDABOUTSTOCKHOLDERSANDARELEGALLYBOUNDTOPUTTHEBOTTOMLINEINTERESTSAHEADEVENOFTHEPUBLICGOODAKBARETAL,2004HOWEVER,THEQUESTIONOFTOWHOMCORPORATIONSSHOULDBEACCOUNTABLEHASBEENELEVATEDDUETOTHERECENTSHOCKOFMAJORCORPORATESCANDALSCHILDANDRODRIGUEZ,2003H
12、UES2003INDICATESTHATGOVERNANCEREFORMNOWRANKSHIGHONTHEPRIORITYLISTOFPOLICYMAKERSANDREGULATORSWHILEUSLAWTREATSTHECORPORATIONASALEGALPERSONITIS,INFACT,ASOCIETYOFINDIVIDUALSTHESECORPORATESOCIETIESMORECLOSELYRESEMBLECONTROLLEDSOCIETIESTHANDEMOCRACIESSCHOLARSHAVEINDICATEDTHAT,INGENERAL,ORGANIZATIONSDONOTT
13、OLERATEDISSENTSPRAGUEANDRUDD,1988NEMETH,1997INACULTUREOFFEARANDINTIMIDATIONEMPLOYEESOFTENFEELCOMPELLEDTOREMAINSILENTANDARERELUCTANTTOCHALLENGECORPORATEPOLICIESORMANAGERIALPREROGATIVESINFACT,ASASTAKEHOLDERGROUP,MOSTEMPLOYEESBELIEVETHATTHEYAREUNABLETOEVENCOMMUNICATETHEIRIDEASTOMANAGEMENTSCHNAKEETAL,19
14、95ALFORD1999POSITSTHATORGANIZATIONALLIFEISDEDICATEDTOTHEDESTRUCTIONOFWHATKANTREFERSTOASETHICALAUTONOMYASARESULTITCANBECONSIDERABLYDIFFICULTTOKNOWTHEKINDSOFACTIVITIESINWHICHTHESEPERSON/SOCIETIESAREENGAGEDYETTHEESSENCEOFSUCCESSFULGOVERNANCEISINTHEKNOWINGTHEREISNOOTHERSTAKEHOLDERGROUPBETTERPOSITIONEDTH
15、ANEMPLOYEESTOPROVIDEINFORMATIONABOUTTHESPECIFICSOFCORPORATEACTIVITIESTHEDILEMMAISCREATINGAPROCESSCULTURETOPROMOTEVOICEASACCESSINTOTHEORGANIZATIONSBEHAVIORTHETENTACLESOFCORPORATEINFLUENCE,BOTHGOODANDBAD,ARENOTONLYWORLDWIDEBUTALSOGENERATIONALGOODGOVERNANCEMECHANISMSTHATGUIDEANDRESTRAINCORPORATIONSACTI
16、VITIESMUSTBEINPLACEFORASUSTAINABLEWORLD12EMPLOYEESASSTAKEHOLDERSWHILEMOSTMEMBERSOFCORPORATIONSAREDELIBERATELYTRYINGTODOTHERIGHTTHING,THEREARETHOSEWHOARENOTINDIVIDUALMEMBERSINPOSITIONSOFPOWERANDINFLUENCE,WHODELIBERATELYVIOLATELAWSANDETHICALMORES,ARETHEMOSTDANGEROUSMOTIVATIONFORMANAGEMENTTOMAKEDECISIO
17、NSTHATAREOUTSIDETHEBOUNDSOFNORMALBUSINESSRISKIE,TODELIBERATELYVIOLATEETHICALNORMSISANIMPORTANTQUESTIONTOADDRESSASIDEFROMOUTRIGHTPERSONALGREEDITCOULDBEARGUEDTHATALLPUBLICCOMPANIESHAVETOCREATEVALUEFORSHAREHOLDERSTHROUGHGROWTHTHISPRESSUREMAYOVERWHELMSOMEORGANIZATIONALMEMBERSTEMPTINGTHEMTOCUTCORNERS,MIS
18、REPRESENTOUTCOMES,ANDMAKEUNATTAINABLEPROMISESWHATWILLIAMSON1985REFERSTOASOPPORTUNISTICBEHAVIORENRON,TYCO,ADELPHIA,ANDWORLDCOMAREJUSTAFEWRECENTEXAMPLESWHEREINTEGRITY,HONESTY,ANDANYCOMMITMENTTODOWHATWASRIGHTWEREDISCARDEDFORTHESAKEOFCREATINGTHEIMPRESSIONOFGROWTHANDSATISFYINGPERSONALGREEDTRUSTBETWEENAME
19、RICANINVESTORS,WORKERSANDTHEGENERALPUBLICANDCORPORATEEXECUTIVESHASBEENBROKENKOCHAN,2003BISOUX2004INDICATESTHEWORLDSMOSTFERVENTWATCHDOGSOFCORPORATECONDUCTBELIEVETHATEFFECTIVEGOVERNANCEISLESSABOUTBOARDSANDBOOKKEEPINGTHANITISABOUTCHANGINGATTITUDESANDBEHAVIORSP28ITISDIFFICULT,MAYBEIMPOSSIBLE,FORUNDESIRA
20、BLEBEHAVIORSTOOCCURWITHOUTTHEKNOWLEDGEANDORHELPOFMORETHANONEORGANIZATIONALMEMBERGAMBLE2000INDICATESTHATEMPLOYEEPROXIMITYPROVIDESTHEMDIRECTACCESSTODETAILEDINFORMATIONCONCERNINGFIRMACTIVITIESABSENTEEOWNERSASWELLASOTHERSTAKEHOLDERSMAYBEDANGEROUSLYUNAWAREOFPROBLEMSBREWINGDEEPINSIDETHEORGANIZATIONYETMORE
21、OFTENTHANNOT,AFTERTHEDYKEBREAKS,WEHEAROFTHOSELONELYVOICESTHATTRIEDTOBRINGATTENTIONTOTHEPERCEIVEDMISCONDUCTJENSEN2000SUGGESTSTHATSTOCKHOLDERS,ANDULTIMATELYSOCIETY,AREBETTEROFFWHENVALUEMAXIMIZATIONREMAINSTHEPRIMARYGOALFORMANAGERSHEARGUES,PROPONENTSOFSTAKEHOLDERTHEORYOFFERNOEXPLANATIONOFHOWCONFLICTSBET
22、WEENDIFFERENTSTAKEHOLDERSARETOBERESOLVEDJENSEN,2000,P2THEREISNODENYINGTHEFACTTHATMANAGERSHAVEAFIDUCIARYOBLIGATIONTOBOOSTFINANCIALVALUEFORSTOCKHOLDERSHOWEVER,WEDISAGREEWITHJENSENSPOSITIONTHATSTOCKHOLDERSBEARALLOFTHECORPORATIONSRESIDUALRISKBECAUSETHEYGUARANTEETHECONTRACTSOFALLCONSTITUENTSFOLLOWINGTHER
23、ECENTCORPORATECOLLAPSEOFWORLDCOM,RESULTINGINTHELARGESTBANKRUPTCYINUSHISTORY,ITISABUNDANTLYCLEARTHATOTHERSTAKEHOLDERS,ESPECIALLYEMPLOYEES,HAVENOSUCHGUARANTEEANDALSOBEARSOMEOFTHECORPORATIONSRESIDUALRISKWETAKETHEPOSITIONTHATTODISREGARDTHECONCEPTONTHEBASISTHATNOMECHANISMSFORCONFLICTRESOLUTIONHAVEBEENDEV
24、ELOPEDISTHEWRONGAPPROACHDONALDANDPRESTON1995POINTOUTTHATSTAKEHOLDERTHEORYHASBEENADVANCEDANDJUSTIFIEDINTHEMANAGEMENTLITERATUREONTHEBASISOFITSDESCRIPTIVEACCURACY,INSTRUMENTALPOWER,ANDNORMATIVEVALIDITYWEAGREEWITHDONALDSONANDPRESTON1995THATTHEULTIMATEJUSTIFICATIONFORSTAKEHOLDERTHEORYISTOBEFOUNDINITSNORM
25、ATIVEBASESUBSEQUENTLY,DONALDSON1999CONCLUDEDTHATDOINGWELLANDDOINGGOODGOHANDINHANDGOUREVITCH2003DEFINESCORPORATEGOVERNANCEWITHINTHECONTEXTOFAUTHORITYSTRUCTURESITIS,HESUGGESTS,THEDISTRIBUTIONOFPOWERINTHEFIRMSHAPINGWHOMAKESDECISIONS,WHOMONITORSTHEDECISIONMAKERS,ANDWHATMEASURESAREUSEDGOUREVITCH,2003,P30
26、7HITTETAL2003DEFINECORPORATEGOVERNANCEMOREBROADLYASTHERELATIONSHIPAMONGSTAKEHOLDERSTHATISUSEDTODETERMINEANDCONTROLTHEDIRECTIONANDPERFORMANCEOFORGANIZATIONSP308FREEMAN1984DEFINESASTAKEHOLDERASANYGROUPORINDIVIDUALWHOCANAFFECTORISAFFECTEDBYTHEACHIEVEMENTOFTHEORGANIZATIONSOBJECTIVESP46RESEARCHERSHAVEIDE
27、NTIFIEDBOTHPRIMARYANDSECONDARYSTAKEHOLDERGROUPSPRIMARYSTAKEHOLDERGROUPSARETHOSEWITHOUTWHOSECONTINUINGPARTICIPATIONTHECORPORATIONCANNOTSURVIVEBUYERS,SUPPLIERS,LENDERS,STOCKHOLDERS,MUNICIPALITIES,ANDEMPLOYEESAREALLPRIMARYSTAKEHOLDERSTHEFIRMSSURVIVALISNOTDEPENDENTUPONSECONDARYSTAKEHOLDERSBUTEITHERCANBE
28、AFFECTEDBYTHEOTHERCORPORATEEFFECTSONSECONDARYSTAKEHOLDERSARECONSIDEREDEXTERNALITIESIE,EFFECTOFATRANSACTIONBETWEENTWOPARTIESONATHIRDPARTYWHOHASNOTCONSENTEDTONORPLAYEDAROLEINCARRYINGOUTTHETRANSACTIONMOSTMEMBERSOFSOCIETY,ATONETIMEORANOTHERARESECONDARYSTAKEHOLDERSSPECIALINTERESTGROUPSANDNEWSORGANIZATION
29、SAREOFTENCONSIDEREDWATCHDOGGROUPSFORSECONDARYSTAKEHOLDERSASNOTEDATTHEOUTSET,THEFOCUSFORTHISPAPERISONTHEINCLUSIONOFEMPLOYEESINTHEGOVERNANCEPROCESSECONOMICTHEORISTSACKNOWLEDGETHECOMPLEXNATUREOFTHEWAYEMPLOYEESPARTICIPATEINFIRMSBLAIR,1999SCHOLARSTREATMENTOFEMPLOYEESANDCORPORATEGOVERNANCEHASBEENWITHINTHE
30、CONTEXTOFTHEPROCESSANDMECHANISMSFORTHESHARINGOFCORPORATEAUTHORITYEMPIRICALANDTHEORETICALRESEARCHINTHISAREAHASFOCUSEDONPARTICIPATORYMANAGEMENTLEVINE,1995PENCAVEL,2001,WORKEREMPOWERMENTLAWLER,1992PFEFFER,1994SPREITZER,1995,ANDEMPLOYEEOWNERSHIPBLASIETAL,1996HANSMANN,1996WEBELIEVETHATOURAPPROACHISDIFFER
31、ENTFROMTHEEXISTINGBODIESOFWORKINTHATWEARENOTSOMUCHINTERESTEDINAUTHORITYBUTWEAREINTERESTEDINCREATINGMECHANISMSFORREPRESENTATION,ORPUTANOTHERWAYPROVIDINGEMPLOYEESVOICEINORDERTOAFFECTTHEBEHAVIOROFTHECORPORATIONAWARENESSANDREPORTINGOFUNETHICALACTIVITIESISNECESSARYFORCORRECTIVEACTIONTOOCCURWITHOUTCORRECT
32、IVEACTIONCORPORATECOLLAPSEISAPOSSIBILITYASRECENTLYDEMONSTRATEDWITHTYCOANDWORLDCOMEMPLOYEESHAVEAVESTEDINTERESTINFIRMSURVIVALWEARGUETHATALLSTAKEHOLDERSWOULDBENEFITFROMCHANGINGTHEORGANIZATIONALCULTUREFROMONEOFSILENCETOONEOFVOICEWEKNOWFROMHISTORYTHATASASOCIETYTRANSITIONSFROMANOPENTOACLOSEDSOCIETYINTELLE
33、CTUALSANDPROFESSIONALSARETARGETSFORELIMINATIONITISSOBECAUSETHEYARETHEMOSTLIKELYTOVOICEOPPOSITIONTOSILENCEANDTOCAUSEMOVEMENTSOFDISSENTMEMBERSHIPINAPROFESSIONISOFTENACCOMPANIEDWITHGUIDINGPRINCIPLESOFBEHAVIORASPROFESSIONALSCONDUCTTHEIRDUTIESFORTHEORGANIZATIONTHUS,WEWOULDEXPECTPROFESSIONALSTOBEGUIDEDBYA
34、NDBEMORELOYALTOTHEIRPROFESSIONTHANTOTHEIRORGANIZATIONPROFESSIONALSHAVEAKEENINTERESTINMAINTAININGTHEIROWNPROFESSIONALINTEGRITYASWELLASORGANIZATIONALINTEGRITYANDAREBETTERPOSITIONEDFORACCESSTOINFORMATIONTHANMOSTOTHERORGANIZATIONALMEMBERSINADDITION,PROFESSIONALSVOICEISMOREPOWERFUL13FACTORSAFFECTINGTHECA
35、PACITYANDMOTIVATIONTOREPORT131PROFESSIONALASSOCIATIONASNOTEDEARLIER,THEWILLINGNESSOFORGANIZATIONALMEMBERSTOREPORTVIOLATIONSISIMPORTANTBECAUSEOFTHEDIFFICULTYINMONITORINGINTERNALBEHAVIOR,ESPECIALLYBEHAVIORTHATISPURPOSELYCONCEALEDWEARGUETHATENCOURAGINGMEMBERSTOVOICEOBSERVATIONSOFWRONGDOINGCOULDALLOWORG
36、ANIZATIONSTHEOPPORTUNITYTOCHANGEILLEGALORUNETHICALPRACTICESBEFORETHEYBECOMEDEPENDENTUPONTHESUSPECTBEHAVIORINORDERFOREARLYDETECTIONANDREPORTINGTOOCCUR,WENEEDTOEXAMINETHEFACTORSTHATARENECESSARYTOENCOURAGESUCHBEHAVIORTHELITERATURESUGGESTSTHAT,INADDITIONTOPERSONALVALUES,ETHICALBEHAVIORMAYBEAFFECTEDBYVAR
37、IOUSFACTORSRELATEDTOCORPORATEPOLICYANDORGANIZATIONALCLIMATETREVINO,1986FRITZSCHE,1987MURPHY,1988SIMS,1992INADDITION,ORGANIZATIONALMEMBERSHAVESTRONGAFFILIATIONSWITHSUBGROUPSWITHINTHEORGANIZATIONEG,DEPARTMENTS,AND/ORPROFESSIONALORGANIZATIONSTHATEXISTOUTSIDETHEORGANIZATIONVICTORANDCULLEN1988SUGGESTEDTH
38、ATORGANIZATIONSANDSUBGROUPSWITHINORGANIZATIONSDEVELOPDIFFERENTNORMATIVESYSTEMSPROFESSIONALSAREUNIQUELYAFFECTEDBYVARIOUSFACTORSRELATEDTOTHEIRPROFESSIONALASSOCIATIONSEG,APROFESSIONALASSOCIATIONSCODEOFETHICS,MATERIALSPUBLISHEDBYANASSOCIATIONTOHELPMEMBERSINTERPRETANDAPPLYTHECODETOTHEIRWORKACTIVITIES,AND
39、THEDISCUSSIONOFETHICALISSUESINASSOCIATIONPERIODICALSANDATASSOCIATIONMEETINGSBOMMERETAL,1987FRANKEL1989WATERSANDBIRD,1987SCHWEIKART,1992GOULDNER1957,1958FOUNDTHATPROFESSIONALSCOULDBELOCATEDALONGACONTINUUMWITHACOSMOPOLITANPROFESSIONALIE,ONEGUIDEDPRIMARILYBYPRINCIPLESESTABLISHEDBYAPROFESSIONALBODYSUCHA
40、STHEAMERICANMEDICALASSOCIATIONATONEEXTREMEANDALOCALPROFESSIONALIE,ONEGUIDEDPRIMARILYBYPRINCIPLESESTABLISHEDWITHINTHEWORKGROUPORORGANIZATIONOFEMPLOYMENTATTHEOTHEREXTREMESUPPORTINGRESEARCHALSOFOUNDTHATWHENFACEDWITHETHICALDILEMMASINTHECOURSEOFTHEIRWORK,PROFESSIONALSDIFFERINTHEEXTENTTOWHICHTHEYAREINFLUE
41、NCEDBYFACTORSRELATEDTOTHEIRORGANIZATIONSCULTUREANDPOLICIESASOPPOSEDTOFACTORSRELATEDTOTHEIRPROFESSIONALASSOCIATIONSRAELIN,1985,1989THISISEXEMPLIFIEDBYRECENTRESPONSES/ACTIONSTOORGANIZATIONALPRESSUREDRDAVIDGRAHAM,RESEARCHERINTHEFEDERALDRUGADMINISTRATIONSFDASOFFICEOFDRUGSAFETY,PRESENTEDHISFINDINGSABOUTV
42、IOXXEVENTHOUGHHISSUPERIORSATTHEFDAPRESSUREDHIMTOSOFTENHISCONCLUSIONSVERSUSENRONSHEADAUDITORATARTHURANDERSENWHOWASMADEAWAREOFACCOUNTINGIRREGULARITIESATENRONANDSTILLGAVETHEMANUNQUALIFIEDOPINIONRAELIN1989SUGGESTSTHATETHICALBEHAVIOROFTHECOSMOPOLITANPROFESSIONALWOULDBEMOREHEAVILYINFLUENCEDBYFACTORSRELATE
43、DTOTHEINDIVIDUALSPROFESSIONALASSOCIATION,ASOPPOSEDTOTHEDEMANDSANDPRESSURESOFTHEORGANIZATIONWHEREASTHELOCALPROFESSIONALWOULDBEJUSTTHEOPPOSITETHISSUGGESTSTHATSOMEINDIVIDUALSWHOBECOMEMEMBERSOFELITEGROUPS,FOLLOWINGYEARSOFSTUDY,RIGOROUSTESTINGANDPROFESSIONALACCOUNTABILITY,ARELIKELYTOBECOMEMOREATTACHEDTOA
44、NDIDENTIFYWITHTHEIRPROFESSIONTHANWITHTHEORGANIZATIONTHUS,WEWOULDEXPECTTHATMEMBERSOFPROFESSIONALGROUPSAREMORELIKELYTOBEGUIDEDBYTHEETHICSOFTHEIRPROFESSIONTHANBYTHEETHICSOFTHEORGANIZATIONWHENATTEMPTINGTODECIDETOREPORTWRONGDOING132ORGANIZATIONALCULTUREANDPOLICYFORVOICETHEREAREFACTORSINTHEWORKENVIRONMENT
45、THATMAYINFLUENCEHOWONEREACTSWHENFACEDWITHANETHICALDILEMMAFRITZSCHE1987INDICATESTHATCORPORATEPOLICYMAYSIGNIFICANTLYINFLUENCEETHICALBEHAVIORMURPHY1988SUGGESTSTHATCORPORATEPOLICYRELATEDTOETHICALBEHAVIORCANBEIMPLEMENTEDTHROUGHBOTH1FORMALORGANIZATIONALMECHANISMSSUCHASCODESOFETHICS,ETHICSTRAININGPROGRAMSA
46、NDCONFERENCES,ANDANINTERNALAPPEALSPROCESS,AND2INFORMALORGANIZATIONALCLIMATEIE,CORPORATECULTUREFIRST,EVIDENCESUPPORTINGTHEEFFECTIVENESSOFETHICSTRAINING,WRITTENETHICSPOLICIESANDCODESISMIXEDRICHETAL1990FOUNDTHATFOLLOWINGTHEADOPTIONOFACORPORATECODEOFETHICS,CORPORATEOFFICERSDIDNOTPERCEIVEBEHAVIORALCHANGE
47、SINWORKERSCRANDALETAL1996FOUNDTHATFOLLOWINGFORMALTRAININGINETHICS,MANAGERSATTITUDESTOWARDETHICSGENERALLYDONOTCHANGEONTHEOTHERHAND,HEGARTYANDSIMS1979FOUNDEVIDENCETHATANORGANIZATIONALETHICSPOLICYSIGNIFICANTLYREDUCESUNETHICALBEHAVIORSECOND,ORGANIZATIONALMEMBERSCREATEANORGANIZATIONALCULTURETHROUGHELEMEN
48、TSOFTHEORGANIZATIONSUCHASATTITUDES,ORGANIZATIONALMEMBERSSHAREDEXPECTATIONS,VALUES,ANDBEHAVIORALNORMSSCHEIN,1985MOSKAL1991FOUNDTHATMOSTLOWLEVELMANAGERSDIDNOTFEELTHEIRORGANIZATIONSENCOURAGEDEMPLOYEESTOOPENLYEXPRESSOPINIONSRYANANDOESTREICH1991FOUNDTHATEMPLOYEESWEREAFRAIDTOSPEAKUPABOUTISSUESORPROBLEMSTH
49、EYENCOUNTEREDATWORKACULTUREOFSILENCEISTHEMOSTLIKELYOUTCOMEWHENORGANIZATIONSVIGOROUSLYRETALIATEAGAINSTINDIVIDUALSWHOREPORTWRONGDOINGITISAPOWERFULSIGNALTOOTHERSNOTTOREPORTNEARANDMICELI,1985ROTHSCHILDANDMIETHE1999FOUNDTHATEMPLOYEESAREMORELIKELYTOREPORTWRONGDOINGINTERNALLYIFTHEORGANIZATIONISVIEWEDASESSENTIALLYETHICAL,ANDTHEREISEMPLOYEEVOICEINTHEDECISIONMAKINGPROCESSITISCLEARTHATSOMEORGANIZATIONSARENOTONLYATTEMPTINGTOSQUASHINFORMATIONAND/ORDISCREDITTHEINDIVIDUALWHOISREPORTINGWRONGDOING,BUTTHEYAREALSOSIGNALINGTOOTHERSWHATT
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