英文知识分享-在公司接待客人.pptx

1、1. 秘书 secretary sekrtr secret秘密 ； ary 后缀 表示 “从事 . 的人 /物 ”2. 客人 guest gest 尊贵的客人 honored guest3. 石家庄君乐宝乳业有限公司Shijiazhuang Junlebao Dairy Co., Ltd. (corporation limited)贸易公司 trading company4. luggage行李（英式英语） baggage行李（美式英语） suitcase手提箱 case 箱子5. pick up sb开车接某人 停车场 parking lot park vt.停放车辆6. in ones p

2、lace= instead of sb替代某人 =replace sb7. in person亲自 =personally亲自地、当面地日常口语 -复习 20160726在机场迎接外国客人8.mean 意欲、打算、想要 (过去 式 meant 过去分词 meant) mean to do sth 打算做某事 =want to do 例： I mean to go, but my father would not allow me to. 我 想去，但是我父亲不肯让我去。 mean doing意味着 ,象征 例： Doing that means wasting time那样做意味着浪费时间。

3、例句： Manager Wang meant to come here to meet you in person. But some other business held him back, so he asked me to come in his place.王经理本来打算亲自来接您，但他被一些其他事情缠住了，所以才叫我代替他来。hold back 阻碍、阻止日常口语 -复习 20160726在机场迎接外国客人9. appreciate priet感激appreciate + sth 感激 appreciate your help/supportappreciate it +that

4、从句 appreciate it +if 从句例句： I appreciate it that you have come here early.感谢你来得这么早。I appreciate it very much if you can help me.如果你能帮我的话，我将十分感激。10. by the way顺便说一句in the way 挡路例句： Dont stand in the way./in my way.日常口语 -复习 20160726在机场迎接外国客人Meeting a Foreign Customer At the AirportSecretary: Excuse me,

5、 are you Mr. Smith from the Tiger Trading Company of America?Guest: Yes, Im Peter Smith.Secretary: Allow me to introduce myself. My name is Wang Mei. Im from the Beijing United Textile tekstal Corporation. Im here to meet you. Did you have a nice journey, Mr. Smith?Guest: Yes, the flight was smooth.

6、 The service was good, too.在 机场迎接外国客人秘书 ：打扰了，请问您是美国 Tiger贸易公司的史密斯先生吗 ？客人：是的。我是彼得 史密斯 。秘书：请允许我介绍一下自己。我叫王梅，是北京联合 纺织 公司的。我是来这儿接您的 。 您 旅 途愉快吗 ？客人：还不错，飞行很顺利，服务也不错。日常口语 -20160726在机场迎接外国客人Secretary: Im glad to hear that. We have a car over there to take you to your hotel. Do you have all your luggage here?

7、Guest: Yes, its all here.Secretary: Let me help you with this case.Guest: Thanks. And thank you for all your trouble.Secretary: No trouble at all. This way, please.秘书 ：听您这么说我很高兴。我们那边有辆车送您；去宾馆。您的 行李 都在这儿吗？客人 ：是的，都在这儿了 。秘书：我来帮您提这个箱子 。客人：谢谢。 这么麻烦你 。秘书：一点儿也不麻烦。这边请。 日常口语 -20160726在机场迎接外国客人Topic : Receivi

8、ng a Client主题：（在公司）接待来客日常口语 -20160802（在公司）接待来客1. 前台、服务台 reception rsepn 前台接待员 receptionist rsepnst2. client klant n. 经 客户；顾客；委托人customer顾客 custom 海关；风俗；习惯；顾客custom duty关税 local custom当地风俗 Its Lucys custom to treat every problem seriously. 严肃对待每个问题是露西的习惯。3. 有什么可以效劳的吗？ What can I do for you? /Can I he

9、lp you?4. 请问您叫什么名字？ May I have your name, please?日常口语 -20160802（在公司）接待来客5. 您预约了吗？ Do you have an appointment? 商务上的约会 appointmentmake an appointment预约（动作 进行预约）have an appointment预约（状态 是否已经约定好） 感情上的约会 date have a date with=date with date 枣 Chinese date 大枣日常口语 -20160802（在公司）接待来客6.王经理正在等您。 Manager Wang

10、is waiting for you. ( expecting you)我们一直在等您。 We have been waiting for you. ( expecting you)7. discuss business洽谈业务 市场调查 market survey electronic products电子产品日常口语 -20160802在公司接待来客8.card卡 business card名片 room card房卡 bank card银行卡 credit card信用卡 membership card会员卡 ID=identification card身份证9. 经理 Manager

11、经理助理 manager assistant部长 minister 文化部长 Minister of Culture总经理 general manager 副总经理 vice/deputy general manager总裁、董事长、总统 president主席 chairman 工会主席 chairman of the labor union10. available adj. （ 物品）可获得的；可购得的；可找到的； （人）有空的例句： Sorry, all tables are not available. 所有餐位都订出去了。10.您请坐，我去看看王经理现在有没有空。 /能不能见你。

12、Please take a sea. Ill see if Manager Wang is free now./ can see you.场景一、人有空。He will be with you in ten minutes. 10分钟后见你。He will come and see you right away.立刻就来见你。 场景二、人没空。 现在没空，在开会。 Im sorry, but hes not available right now. Hes at a meeting. 愿意等会么？ Would you mind waiting? The meeting will be finished within an hour. 另外约个时间？ Would you like to make an appointment for some other time？ 见其他负责人可以吗？ Would you like to see someone else who is also in charge? 日常口语 -20160802（在公司）接待来客