有效的项目管理--项目支持办公室.ppt

1、Effective Project Management: Traditional, Agile, ExtremePresented by(facilitator name)Managing Complexity in the Face of UncertaintyCh13: Establishing & Maturing a Project Support Officen Background of the Project Support Office (PSO)n Defining a PSOn Naming the PSOn Establishing your PSO missionn

2、Framing the PSO objectivesn Exploring PSO support functionsn Selecting a PSO organizational structuren Organizational placement of the PSOn Determining when you need a PSOn Establishing as PSOn Challenges to implementing a PSOn The PSO of the futuren Hub & Spoke BP4SOSummary of Chapter 13Ch13: Estab

3、lishing & Maturing a PSOReasons to implement a PSO Volume of project is increasing Need for more trained project managers Lack of standards leads to inefficiencies Resource contentionCh13: Establishing & Maturing a PSOWhat is a Project Support Office (PSO)?A temporary or permanent organizational uni

4、t that provides a portfolio of services to support project teams that are responsible for a specific portfolio of projectsCh13: Establishing & Maturing a PSOCharacteristics of a World Class PSO The PSO is led by the VP PSO who has a seat at the strategy table. The PSO has a portfolio management syst

5、em in place aligned with the business strategic plan. The PSO and its PM methodology are assessed at CMMI Maturity Level 5. Every PM has a practice maturity level at least CMMI Maturity Level 3. The project failure rate is less than 10%. The PSO offers knock-your-socks-off service to teams, sponsors

6、, and executive management. All project managers have an approved and active professional development program administered by the PSO.Ch13: Establishing & Maturing a PSONaming the PSOA rose by any other name Project Office Program Office Project Management Office Project Control Office PM Center of

7、Excellence PM Community of Practice PM Group Enterprise PMO IT Project Support Directorate of PM Development Management Office Mission CentralThese are actual client namesCh13: Establishing & Maturing a PSOPSO hierarchical planning decisionsWhat will be its mission?What will be its objectives?What s

8、ervices will it offer?What will be its organizational structure?How will it be staffed?What will it be called?Ch13: Establishing & Maturing a PSODifferent Mission StatementsA. Provide overall management and administrative support to the ALPHA ProgramB. Establish and monitor compliance to the Project

9、 Management MethodologyC. Provide a comprehensive portfolio of support services to all project managers on an as requested basisCh13: Establishing & Maturing a PSOMission StatementTo provide a comprehensive portfolio of strategic, tactical, and operational support services to all project teams, spon

10、sors, and executives in order to assure the delivery of maximum business value from the investment in the project portfolio.An actual client EPSO Mission StatementCh13: Establishing & Maturing a PSOObjectives Help project teams deliver value Increase the success rate of projects to 75% Reach PMMM Level 4Ch13: Establishing & Maturing a PSO