饭店管理试题库.doc

1、Delegates, staff: Hello! in the run-up to the Spring Festival, we held one session of four staff representatives Conference 2013-workshop, full back in 2012, careful analysis of the current situation, discuss 2013 development plans. Here, on behalf of my company 2013 work reports to the General Asse

2、mbly, for consideration. Pillar I, 2012 back in 2012, XX power companies adhere to the partys 17 great spirit for guidance, comprehensively implement the scientific concept of development, promoting cost-leadership strategy, standards, focus on implementation, lean management, continuously improve,

3、smooth present safety situation of enterprise management, business management and control scientific and standardized, and the dedication of staff, manage a harmonious and democratic atmosphere of the good situation. Main indicators are as follows:-the battery indicator: power generation totaled 7.8

4、15 billion kWh, beyond the annual budget implementation capacity of 315 million kWh, an increase of 757 million kWh. Sales totaled 7.425 billion kWh, exceeding sales of 330 million kWh the annual Executive budget, an increase of 729 million kWh. -Security measures: unplanned outages 2.5 times. No pe

5、rsonal injury accident occurred, no major accident and above, no major fire accidents without environmental pollution accidents, safety for three consecutive years to maintain stability to good posture. Business financial indicators: total profits of 255 million Yuan, beyond the annual budget of 207

6、 million Yuan, beyond the Datang company index 41.89 million Yuan, an increase of 1.76 million Yuan, FCM assessment at grade four. -Energy: power supply standard coal completing 312.25 g/kWh, down 0.1 g/kWh; integrated auxiliary power consumption ratio in 5.12%, down 0.26%; pollutant emissions perfo

7、rmance greatly reduced compared to last year, carbon 0.09 g/kWh, sulfur dioxide 0.104 g/kWh NOx 0.512 g/kWh; dust removal efficiency of more than 99.8%. -Reliability index: equivalent availability factor in 93.47%, increased 7.95% from a year earlier. Equivalent forced outage rate 0.08%, 0.16% reduc

8、tion over the same period a year earlier. Major achievements: first, we should adhere to the two “management system“ basis, strengthening technological research, strengthen hidden hazards control and intrinsic safety Enterprise construction took new steps. -The two “management system“ for improvemen

9、t. Focus on promoting the power of the company management system and the application and implementation of the safety loop five-star management system, improve the safety management system, realize the system of safety control. Further regulate security routines, safety supervision and management ne

10、twork role to play to achieve closed-loop. Strengthening the supervision and management of habitual violation of, strengthening the safety supervision of outsourcing contractors. Carried out in spring and autumn of security inspections, flood control and inspection, safety production month, day supe

11、rvision of production safety and the Olympic Games and otheractivities, comprehensive and tamping Safety Foundation . Troubleshooting, management mechanism, give full play to role of technical supervision and realization of troubleshooting, management, improved process management. This year complete

12、d the boiler lower header leakage, boiler pressure, a major risk management, completed 29 of great risks and 3 General problems of governance. Complete chemistry lab construction, thermal control, and complete the boiler scale integrated management, host shafting vibration of 10 scientific and techn

13、ological projects, such as. Complete supercritical 630MW on-line simulation system development and application of circulating water MCC standby power transformation, the transformation of desulfurization waste water, the unit water supply system of comprehensive treatment and discharge valve modific

14、ation of coal mill 5 key technological transformation projects, group health is improved. -Science and technology innovation is further increased. Strengthen the characteristics of supercritical unit major issues, gradually clearing the particularity of supercritical unit and regularity. Developed m

15、otor oil time management, switch action times, statistics, coal-aided measurement software, improves the production level of lean management. Increased investment in science and technology, reporting science and technology projects and 14 technical project total cost percentage of the total annual p

16、roduction output of 0.25%. “Large-scale coal-fired power plant flue gas desulfurization, denitrification complete development and application of key technologies“ project, won the national science and technology progress second prize. 630MW supercritical units optimized control strategies and the 63

17、0MW development and application of on-line simulation system for supercritical units, supercritical 600MW units of turbine driven boiler feed pump set of comprehensive treatment of defects Datang technology respectively one or two and third. Meanwhile, information technology achievements, the compan

18、y was named “China power information technology benchmarking enterprises.“ -Repair and maintenance has improved further. Modify the inspection standards and standards on a regular basis, standardizing work procedures, checking and inspection project. Deepening the BFS+ system, and implements mainten

19、ance information shared. Reorganizing RB logic again, and ensure the success of the RB. Innovating the mechanism of maintenance management, implemented a project manager system. Successful completion of two autonomous maintenance, reliability improved steadily. Implementing two c-level maintenance,

20、project themselves 48.7% and 42.3%, respectively. Accomplish two circulating pumps repair and overhaul of four Mills, maintenance teams to get exercise. Promote the work of energy saving and consumption reducing, complete the unit energy consumption diagnosis, plant water balance test, 10 energy-sav

21、ing projects. Second, we should adhere to “three“ on the economic benefits of improving, outreach饭店管理概论试题库渤海大学 旅游学院activities, comprehensive and tamping Safety Foundation . Troubleshooting, management mechanism, give full play to role of technical supervision and realization of troubleshooting, mana

22、gement, improved process management. This year completed the boiler lower header leakage, boiler pressure, a major risk management, completed 29 of great risks and 3 General problems of governance. Complete chemistry lab construction, thermal control, and complete the boiler scale integrated managem

23、ent, host shafting vibration of 10 scientific and technological projects, such as. Complete supercritical 630MW on-line simulation system development and application of circulating water MCC standby power transformation, the transformation of desulfurization waste water, the unit water supply system

24、 of comprehensive treatment and discharge valve modification of coal mill 5 key technological transformation projects, group health is improved. -Science and technology innovation is further increased. Strengthen the characteristics of supercritical unit major issues, gradually clearing the particul

25、arity of supercritical unit and regularity. Developed motor oil time management, switch action times, statistics, coal-aided measurement software, improves the production level of lean management. Increased investment in science and technology, reporting science and technology projects and 14 techni

26、cal project total cost percentage of the total annual production output of 0.25%. “Large-scale coal-fired power plant flue gas desulfurization, denitrification complete development and application of key technologies“ project, won the national science and technology progress second prize. 630MW supe

27、rcritical units optimized control strategies and the 630MW development and application of on-line simulation system for supercritical units, supercritical 600MW units of turbine driven boiler feed pump set of comprehensive treatment of defects Datang technology respectively one or two and third. Mea

28、nwhile, information technology achievements, the company was named “China power information technology benchmarking enterprises.“ -Repair and maintenance has improved further. Modify the inspection standards and standards on a regular basis, standardizing work procedures, checking and inspection pro

29、ject. Deepening the BFS+ system, and implements maintenance information shared. Reorganizing RB logic again, and ensure the success of the RB. Innovating the mechanism of maintenance management, implemented a project manager system. Successful completion of two autonomous maintenance, reliability im

30、proved steadily. Implementing two c-level maintenance, project themselves 48.7% and 42.3%, respectively. Accomplish two circulating pumps repair and overhaul of four Mills, maintenance teams to get exercise. Promote the work of energy saving and consumption reducing, complete the unit energy consump

31、tion diagnosis, plant water balance test, 10 energy-saving projects. Second, we should adhere to “three“ on the economic benefits of improving, outreachDelegates, staff: Hello! in the run-up to the Spring Festival, we held one session of four staff representatives Conference 2013-workshop, full back

32、 in 2012, careful analysis of the current situation, discuss 2013 development plans. Here, on behalf of my company 2013 work reports to the General Assembly, for consideration. Pillar I, 2012 back in 2012, XX power companies adhere to the partys 17 great spirit for guidance, comprehensively implemen

33、t the scientific concept of development, promoting cost-leadership strategy, standards, focus on implementation, lean management, continuously improve, smooth present safety situation of enterprise management, business management and control scientific and standardized, and the dedication of staff,

34、manage a harmonious and democratic atmosphere of the good situation. Main indicators are as follows:-the battery indicator: power generation totaled 7.815 billion kWh, beyond the annual budget implementation capacity of 315 million kWh, an increase of 757 million kWh. Sales totaled 7.425 billion kWh

35、, exceeding sales of 330 million kWh the annual Executive budget, an increase of 729 million kWh. -Security measures: unplanned outages 2.5 times. No personal injury accident occurred, no major accident and above, no major fire accidents without environmental pollution accidents, safety for three co

36、nsecutive years to maintain stability to good posture. Business financial indicators: total profits of 255 million Yuan, beyond the annual budget of 207 million Yuan, beyond the Datang company index 41.89 million Yuan, an increase of 1.76 million Yuan, FCM assessment at grade four. -Energy: power su

37、pply standard coal completing 312.25 g/kWh, down 0.1 g/kWh; integrated auxiliary power consumption ratio in 5.12%, down 0.26%; pollutant emissions performance greatly reduced compared to last year, carbon 0.09 g/kWh, sulfur dioxide 0.104 g/kWh NOx 0.512 g/kWh; dust removal efficiency of more than 99

38、.8%. -Reliability index: equivalent availability factor in 93.47%, increased 7.95% from a year earlier. Equivalent forced outage rate 0.08%, 0.16% reduction over the same period a year earlier. Major achievements: first, we should adhere to the two “management system“ basis, strengthening technologi

39、cal research, strengthen hidden hazards control and intrinsic safety Enterprise construction took new steps. -The two “management system“ for improvement. Focus on promoting the power of the company management system and the application and implementation of the safety loop five-star management syst

40、em, improve the safety management system, realize the system of safety control. Further regulate security routines, safety supervision and management network role to play to achieve closed-loop. Strengthening the supervision and management of habitual violation of, strengthening the safety supervisi

41、on of outsourcing contractors. Carried out in spring and autumn of security inspections, flood control and inspection, safety production month, day supervision of production safety and the Olympic Games and other2一、多项选择题（见正确答案的序号填在题前的括号内）难度等级序号 题 目 A B C章节1现代饭店应具备的基本条件包括 （1）是由建筑物及装备完好的设施组成的接待场所（2）它必

42、须提供住宿、餐饮及其他服务（3）它的服务对象是公众（4）它是商业性的服务企业，以营利为目的（5）它的居住者是永久居住的人 12饭店的主要功能是（1）住宿功能 （2）餐饮功能（3）商务功能 （4）购物功能（5）娱乐功能 13饭店的作用是（1）创造旅游收入 （2）娱乐旅游者身心（3）创造就业机会 （4）促进消费方式变化（5）带动其他行业发展 14饭店的主要特点是（1）服务性 （2）季节性（3）综合性 （4）享受性（5）文化性 15饭店分级的目的是（1）保护饭店利益 （2）便于行业管理与监督（3）利于促进饭店业的发展（4）利于增强员工责任感（5）有利于提高经济效益 16按饭店市场及宾客特点分类，饭店

43、的主要类型有 （1）商务型饭店 （2）汽车饭店（3）包价饭店 （4）欧式计价饭店（5）城市饭店 17根据饭店所在地点不同，饭店类型可分为（1）度假型饭店 （2）汽车饭店（3）机场饭店 （4）过境饭店（5）城市饭店 18我国旅游饭店业的发展趋势是 （1）管理理念深化 （2）文化内涵升值（3）新技术广泛应用 （4）市场高度细分化（5）饭店集团化发展与品牌化经营 19豪华饭店时期饭店经营的主要特点是（1）大都建在豪华的大都市（2）其使用者仅仅局限于富裕阶层（3）进住饭店的客人是为了炫耀身份、地位和权利 1饭店管理概论试题库activities, comprehensive and tamping S

44、afety Foundation . Troubleshooting, management mechanism, give full play to role of technical supervision and realization of troubleshooting, management, improved process management. This year completed the boiler lower header leakage, boiler pressure, a major risk management, completed 29 of great

45、risks and 3 General problems of governance. Complete chemistry lab construction, thermal control, and complete the boiler scale integrated management, host shafting vibration of 10 scientific and technological projects, such as. Complete supercritical 630MW on-line simulation system development and

46、application of circulating water MCC standby power transformation, the transformation of desulfurization waste water, the unit water supply system of comprehensive treatment and discharge valve modification of coal mill 5 key technological transformation projects, group health is improved. -Science

47、and technology innovation is further increased. Strengthen the characteristics of supercritical unit major issues, gradually clearing the particularity of supercritical unit and regularity. Developed motor oil time management, switch action times, statistics, coal-aided measurement software, improve

48、s the production level of lean management. Increased investment in science and technology, reporting science and technology projects and 14 technical project total cost percentage of the total annual production output of 0.25%. “Large-scale coal-fired power plant flue gas desulfurization, denitrific

49、ation complete development and application of key technologies“ project, won the national science and technology progress second prize. 630MW supercritical units optimized control strategies and the 630MW development and application of on-line simulation system for supercritical units, supercritical 600MW units of turbine driven boiler feed pump set of comprehensive treatment of defects Datang