1、Reading Comprehension Directions: there are four passages in this part. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C, and D, you should decide on the best choice and mark the corresponding letter on the answer sheet with
2、a single line through the center. 1As we know, it is very important that a hotel pays attention to the training of its staff, as there exist many weak parts in its various departments. Staff training must have a purpose, which is defined when a hotel considers its training needs, which are in turn b
3、ased on job descriptions and job specifications.A job description should give details of the performance that is required for a particular job, and job specification should give information about the behavior, knowledge and skills that are expected of an employee who works in it.When all of this has
4、 been collected, it is possible to make a training specification. This specifies what the training department must teach for the successful performance of the job, and also the best methods to use in the training period.There are many different training methods, and there are advantages and disadvan
5、tages of all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place “off the job” in the classroom, but training in using these skills takes place “on th
6、e job”, by means of such activities as practice in the workshop.It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the quality of the staff who do the training. A hotel can often check on savi
7、ngs in time and cost by examining the work performed by the staff who have completed a training program. The evaluation of management training is much more complex than that.1. To be successful in our training program, we must understand the difference between _.A. a job description and a job specif
8、icationB. what is taught and how it is taughtC. learning about skills and training in using themD. the saving in time and the saving in cost2. The success of a training program depends on _.A. the places where the training takes placeB. the correct evaluation of the costs and savings of the programC
9、. the performance of the workers and technicians receiving trainingD. the training methods and the quality of the training staff3. What does a training specification specify?A. The performance required for a certain job.B. The behavior, knowledge, and skills expected of an employee.C. The training c
10、ontents and methods used.D. The costs and savings of the program.4. According to the passage, which of the following is true?A. All staff members need training now and then.B. Training in using skills and learning about skills usually happen at the same time.C. It is easier to evaluate the training
11、of staff than to evaluate management training.D.A training specification is only based on the information collected from a job description.5. Which of the following would be the best title of this passage?A. Staff Training B. Management TrainingC. A Successful Training D. Value of Staff Training答案:1
12、-5. C D B C A 2Take a day trip from Dover to Calais for just1.Weve teamed up with(与合作) P&O Ferries so you can enjoy a great day out in France with the family, sailing from Dover to Calais, plus, while on board, shop for lots of great bargains at reduced high street prices.While on board, forget the
13、stress of the high street and shop in style with P&O Ferries. Not only can you save up to 50 percent on the UK high street prices but youll have plenty of choice of famous brand names such as Paul Smith, Dior, Hugo Boss, and Clinique, to name a few.Stock up (囤积) on champagne, wine, beer and spirits
14、at low prices! Why not fill up the car and save up to 30% off UK beer, wine and spirits.If you really want to treat yourself, why not enjoy the first class dining experienceMayfairs famous Langans Brasserie, free for passengers of P&O Ferries ships.Dover to Calais day tripsFoot passenger from1Travel
15、 as a foot passenger from Dover to Calais, for just 1 Sunday toThursday or 1 on Fridays and Saturdays when booked online. There is a 1 more charge per person for booking by phone. Depart after 8:25 a.m. and return before 9:00 p.m. the same day.Car afternoon trip from15Depart after 12 noon and return
16、 before midnight the same day with a car and up to 9 people for15 when you book online here or20 when booked by phone.Car full day trip from18Depart after 8:00 a.m. and return before midnight the same day. This offer is for your car and up to 9 people from18 return when you book Online or23 by phone
17、. A10 supplement applies for travel on Saturdays.6. We can infer from the text that P&O Ferries may be _.A. a famous departmentB. a wine producerC. a big restaurantD. a ship service company7. Which of the following can be free?A. Products of famous brands.B. UK beer, wine and spirits.C. Dinner of La
18、ngans Brasserie.D. Use of cars during the trip.8. The price for “foot passenger” on Saturday booked by phone is_ per person.A. 1 B.2 C. 5 D. 69. Whats the main purpose of the text?A. To advertise a service.B. To tell the arrangement of a trip.C. To compare prices from different companies.D. To intro
19、duce a new company.答案:6-9 : C D A B 3If you live in a city where everyone rushes, realize that you dont have to be like everyone else You can be differentI cant give you a step-by-step guide to moving slower, but here are some things to consider and perhaps adopt, if they work for your life1Do lessC
20、ut back on(削减,减少,减低) your projects, on your task list, on how much you try to do each dayFocus not on quantity but on qualityPick 2 or 3 important things-or even just one important thing- and work on those first2Have fewer meetingsMeetings are usually a big waste of time and make you rushTry to have
21、 blocks of time with no interruptions, so you dont have to rush from one meeting to another3Give yourself time to get ready and get thereIf youre constantly rushing to appointments or other places you have to be, its because you dont allot(分配) enough time in your schedule for preparing and for trave
22、lingPad your schedule to allow time for this stuff If you think it only takes you 10 minutes to get ready for work or a date, perhaps give yourself 30 to 45 minutes so you dont have to shave in a rush or put on makeup in the car4Practice being comfortable with sitting doing nothingWhen people have t
23、o wait, they become impatient or uncomfortableTry standing in a line and just watching and listening to people around youIt takes practice, but after a while, youll do it with a smile5Realize that if it doesnt get done, thats OkTheres always tomorrowAnd yes, I know thats a frustrating attitude for s
24、ome of you who dont like laziness or living without firm deadlines, but its also realityThe world likely wont end if you dont get that task done todayYour boss might get mad, but the company wont collapse and the life will inevitably go onTry these things outLife is better when unrushedRemember the
25、quote: If nature can get everything done without rushing, so can you10Which can be the best title of the passage?AHow to give out our life? B How not to hurry in our life?C What to do with our life? DHow to change our life?11If you think you need 10 minutes to get ready for the date with your boyfri
26、end, _Ayou dont have to put on makeupB you should arrange 10 minutes for C youd better squeeze about 35 minutes out for itDyou should rush there12According to the passage, we can know_Aif we follow the authors advice, our life will be betterB we should try to do all the things better on our task lis
27、tC theres always tomorrow, so we can put off the thing that must be done today till tomorrowDeven if we do as were told by the author, we cant change anything13The underlined word “collapse“ has the similar meaning to “_“Adevelop rap idly B pay enough C drop suddenly Dfail completely 答案:10-13: C A D
28、 C 4On November 17,1997, He Guangwei, director of the National Tourism Administration(NTA), signed an agreement in Washington with Jonathan Linen, vice-chairman of the American Express(美国运通公司), designating the American Express Card as Chinas tourist credit card for 1998 to 2000. This is the second t
29、ime the card has won this honor. “Since the American Express Card was designated for the first time in 1994, it has played an important role in Chinas tourism,“ said Director He at the signing Over recent years, the number of tourists using the American Express Card to handle business, tourism and a
30、ctivities related to work in China has increased. According to Bank of China statistics, the amount of business using American Express Cards occupies 45 percent of the accounts signed with foreign credit cards. In addition, the number of accounts signed with the card by overseas tourists stands at 1
31、5 percent of Chinas tourist income in foreign exchange. In order to develop Chinas tourism, the American Express and the NTA carried out a series of market promotion activities in North American including distributing a million copies of the 24-page World of Wonders - Hong Kong and China in North Am
32、erica. The American Express has enthusiastically supported Chinas tourism education and training. In 1992, in cooperation with the Beijing Tourism College, it established the tourism training center which has successfully trained more than 600 tourism administrative personnel. The new agreement mark
33、ed the further strengthening of cooperation between the American Express and the NTA. It is also one of the important plans by both parties to boost the long-term development of Chinas tourism. “The American company has a wide tourism network in China and we are very honored to be able to make contr
34、ibutions to Chinas tourism,“ said Linen. At present, the company has four offices in Beijing, Shanghai, Guangzhou and Xiamen and 30 tourist service centers in 22 cities offering tour and credit card services, including reissuing lost cards, reporting missing travel checks, consultation, settling of
35、card accounts, handling customers post and other services. 14. According to the information given, we can safely say the American Express Card has been used in China for _. A. three years B. four years C. six years D. eight years 15. According to the article, the following statements are true except
36、 _. A. American Express Card has won the honor of being assigned the credit card for use in China for the second time B.55 percent of the accounts signed with foreign credit cards are not occupied by using American Express Card C. the number of tourists using the American Express Card in China in tourism and other areas has been on the rise D. only the American Express Card is being permitted to use in China in business, tourism and other related activities 16. The American Express is doing the following services in China except _.
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