技能考核题库.doc

1、1湖南省高等职业院校学生专业技能考核题库商务英语岗位核心技能：模块一：商务英语谈判模块试题编号：H1-16 项目名称：保险条款谈判一、任务描述（一）注意事项1、所有考试项目均为机上操作；2、开考后，考生必须打开所抽取题号对应的文件夹，并将文件夹中的答卷重命名为“原文件名+工位号 ”；3、考试期间如果遇到问题请及时找监考老师，不得私自更换电脑；4、考试过程中以及考试结束后，考生不得随意关闭电脑或重启电脑，否则造成数据丢失由考生本人负责。（二）考试要求1、保险条款谈判对话设计了解谈判双方背景，熟悉外贸业务流程和专业术语，灵活运用谈判策略，合理补全谈判对话，语言表达到位，交流畅通，环节紧凑；2、保险

2、条款谈判函电撰写理解命题要求，确定函电性质；函电格式正确，字数达标；表达流畅，文字通顺，逻辑合理。（三）考试资料1. 出口方基本情况Company BROAD Air Quality Technology Group Url http:/ Address Yuanda Town Yuanda 3rd road, Changsha, Hunan, China2Zip code 410138Phone 086-0731-84086688Fax 086-0731-84552000E-mail 2.进口方基本情况Company Galaxy Refrigeration Private Limited

3、Co. Url http:/ Address No. D-8, Shanti Kunj, Near Church, Vasant Kunj New Delhi, India Phone +(91)-(11)-26130435Fax +(91)-(11)-26130436E-mail ,3. 出口方信息BROAD Air Quality Technology Group is an enterprise based on the vision of unique technologies and philosophy of preserving life. All BROAD products

4、 and services have essentially optimized human life and the environment of the earth. BROAD Air Conditioning Equipment Co. Ltd. supplies no-electric central air conditioning powered by natural gas and waste heat as well as packaged water distribution system.BROAD Energy Utilization Co. Ltd. provides

5、 energy management contract service, district cooling-heating-power system (CHP) investment, building and operation.BROAD Sustainable Building Technology Co. Ltd. provides factory-made sustainable building with level 9 earthquake resistances, with 6 times material less, 5- time energy efficient, and

6、 20 times air purification.BROAD Air Quality Technology Group headquartered in Changsha, China, has already exported products to more than 70 countries. Company Development Path3On June 5, 1988, using USD 3,000 the company was registered in Chenzhou, Hunan to develop heating equipment.In 1992, the c

7、ompany relocated to Changsha to start producing large scale non-electric central air conditioning chillers and equipment.In 1998 the companys non-electric air conditioners entered into the international market.In 1999 the company began producing packaged central air conditioning systems.In 2005 the

8、company began producing air quality products, which are now sold in more than 60 countries around the world.ProductsThe complete set of Central Air Conditioning Equipment (Including hot water, to automate a building)ServicesAfter Sales Service, Trusteeship Service, EMC (Engineering Design Consulting

9、)ValueHealthy, Energy Efficient, Cost SavingComments from Premier Wen Jiabao“BROAD non-electric air conditioning is the Circular Economy.”BROAD is not a common company which has made a special contribution to the country.（四)抽考试题Section I 外贸业务谈判 (30%)Directions: You are required to complete a negotia

10、tion based on the following situation with at least 100 words. Situation: David Bush (the importer), Purchasing Manager of Galaxy Refrigeration Private Limited visits you (Liu Dongmei), trade representative of BROAD Air Quality Technology Group. You are discussing the insurance about WPA, the Risk o

11、f Breakage, and so on. 4You are required to finish the following tasks:- Extend greetings and offer help;- Show your willingness and ask if there are questions;-Consider WPA ( basing on CIF);-Give a positive answer, but refuse to bear extra premium;-State the procedure for claim (Provide a survey re

12、port and claim after the arrival of the consignment);-State the period for the claim (within 60 days after the arrival of the goods);-Inform your usual practice for insurance value (110%) and can not bear extra premium;-Express your willingness of cooperation.A: David Bush (the importer) B: You (the

13、 exporter)A: Good morning, Mr. Liu.B:Goodmorning,MrDavid. .A: Last time we discussed the terms of payment. Shall we talk about the terms of insurance today?B:Yes, Do you have question to ask for us ? .A: Yes. Id like to know what kind of insurance coverage you have in mind for the goods we ordered.B

14、: We will consider WPA but your order goods are basing on CIF .A: Could you cover the Risk of Breakage for us?B: I am sorry to say that we can not bear extra premium, because the premium is paid by buyer.A: I see. By the way, in the event of loss of or damage to my goods, what is the procedure for f

15、iling a claim?B:We will provide a survey report and claim after the arrival of the consignment .A: How long is the availability period to claim?B Within 60 days after the arrival of the goods .5A: Thats understood. One more thing here, wed like to have the goods insured for 130% of the invoice value

16、. Can that be arranged?B: Our usual practice for insurance policy for 110% of invoice value and can not bear extra premium; .A: You can rest assured that well pay for the extra premium above 110% of the invoice value.B:No Problem, We hope we can establish a good business relation with you. .A: I hop

17、e so.Section II 外贸英语函电撰写 (30%)Directions: You are required to write a letter based on the following situation with at least 120 words. (Note: Your letter should adopt the modified-block style.) Situation: As a sales representative of BROAD Air Quality Technology Group, you are going to write to a cl

18、ient of Galaxy Refrigeration Private Limited Co. to introduce the insurance terms for X Vacuum Boiler. (For more information about the two parties, please refer to the background information given above.)The following aspects should be included in the letter:Indicate the inside addresses of the send

19、er, the receiver, the date, the complimentary close and the signature;Indicate the L/C No., value and issuing bank;Show regret for the buyers request for covering TPND and SRCC in addition to FPA and War Risk;Emphasize that the additional insurance terms were not agreed upon by both parties;State th

20、e usual practice of the seller for the nature of the contracted goods and explain the reason;Agree to cover the excessive risks at the buyers cost;Suggest amending the L/C to cover the extra premium二、实施条件6项目 基本实施条件 备注场地每个商务英语实训室配置 40 个操作台面和座位，每个实训室照明通风良好。必备设备每个商务英语实训室配有 1 台服务器、4050 台计算机，并安装 Office 办

21、公软件，配置局域网。必备测评专家每 40 名考生配备 1 名考评员。考评员要求具备至少二年以上从事国际贸易工作经验或三年以上商务英语实践教学指导经历。必备三、考核时量：考核时间：60 分钟四、评分标准评价内容 配分 考核点 备注3 分 字数达到要求记 3 分，每少 10 词扣 1 分。5 分英语表达通顺，语法、句法使用正确记 5 分；单词、句型错误每处扣 1 分。5 分应对得体，对话流转合理记 5 分；逻辑错误每处扣1 分。5 分对话中能使用准确的保险条款谈判的套语、术语记5 分，套语、术语使用错误每处扣 1 分。保险条款谈判对话设计(30 分)12 分理解题目要求，信息点完整记 12 分；信息点每缺失一处扣 1.5 分。补全的谈判对话字数少于 30词，本项目记0 分。5 分 字数达到要求记 5 分，每少 10 词扣 1 分。5 分函电格式完全正确记 5 分，信内地址、结束敬语、排版每错一处扣 1 分。10 分语言表达通顺，语法、句型使用正确记 10 分；单词、语法每错一处扣 1 分。5 分函电中能使用准确的保险条款谈判套语、术语记 5分；每错一处扣 1 分。作品(60 分)保险条款函电撰写(30 分)5 分 理解题目要求，信息点完整记 5 分；信息点每缺失信函字数少于30 词，本项目记 0 分。7一处扣 1 分。