This information is confidential and was prepared by Bain it is not to be relied on by any 3rd party without Bains prior written consent. Knowledge Management at BainMost executives are not happy with KM “How Satisfied Are You with Each Management Tool?” “How Good is Each Management Tool at Getting Financial Results? Source: Bain Management Tools & Techniques Survey (2001) 2Why KM Often Fails iNot enough thought before technology iNot properly defining KM for the organization iViewing KM as a se
