精选优质文档-倾情为你奉上Assignment one Chapter 1 Effective and Ethical Communication at work1. What does the expression communication skills include?Communication skills mean reading, listening, nonverbal, speaking, and writing skills; communication skills are critical to effective job placement, career advancement, and organizational success.2. Fewer layers of management mean greater communication challenges for frontline workers. Why?The flattening means fewer layers of managers separ
