精选优质文档-倾情为你奉上Aletter of complaint金星中学申义娟Teaching aims：Teaching knowledge aims：Enable students master how to write a letter of complaint.Enable students master the statement and format commonly used in complaint letters。Enable students to actually apply what they have learned in situations。Teaching Emotion Aims ：Let students know what should be done in their daily lives when their legitimate rights and interests are violated.Teaching important
