基于人力资源系统和角色行为的关系型心理契约的中介效果[文献翻译].doc

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1、本科毕业论文(设计)外文翻译外文出处BUSPSYCHOL,2009(24)P215223外文作者MICHAELSCHIEN原文THEMEDIATINGEFFECTSOFPSYCHOLOGICALCONTRACTSONTHERELATIONSHIPBETWEENHUMANRESOURCESYSTEMSANDROLEBEHAVIORSAMULTILEVELANALYSISMICHAELSCHIENHUMANRESOURCEHRSYSTEMSCREATEANDSUPPORTEMPLOYMENTRELATIONSHIPSONEWAYTOOPERATIONALIZEANEMPLOYMENTRELATIO

2、NSHIPISTOASSESSANEMPLOYEESPSYCHOLOGICALCONTRACTORINDIVIDUALBELIEFS,SHAPEDBYTHEORGANIZATION,REGARDINGTHETERMSOFANEXCHANGEAGREEMENTBETWEENINDIVIDUALSANDTHEIRORGANIZATIONSTHUS,PSYCHOLOGICALCONTRACTSCANBETREATEDASEMPLOYEESBELIEFSSTEMMINGFROMTHEHRSYSTEMFURTHERMORE,PSYCHOLOGICALCONTRACTSREPRESENTEMPLOYEES

3、BELIEFSABOUTMUTUALEMPLOYMENTOBLIGATIONSEMPLOYEESTENDTOPERFORMWHATTHEYBELIEVE,THATIS,ACCORDINGTOTHEIRPSYCHOLOGICALCONTRACTSTHUS,PSYCHOLOGICALCONTRACTSAREPOSITIVELYRELATEDTOEMPLOYEESROLEBEHAVIORS,TURNOVERINTENTIONS,COMMITMENT,ANDTRUSTINOTHERWORDS,PSYCHOLOGICALCONTRACTSARENOTONLYFORMULATEDBYHRSYSTEMSBU

4、TALSOINFLUENCEEMPLOYEEBEHAVIORSCONSEQUENTLY,PSYCHOLOGICALCONTRACTSCANBEVIEWEDASTHELINKINGMECHANISMBETWEENHRSYSTEMSANDEMPLOYEEBEHAVIORSINTHEPASTDECADE,MOSTPSYCHOLOGICALCONTRACTRESEARCHHASFOCUSEDONIDENTIFYINGTHECOMPONENTSOFPSYCHOLOGICALCONTRACTSANDTHEEFFECTSOFTHEFULFILLMENTORTHEVIOLATIONOFPSYCHOLOGICA

5、LCONTRACTSBYEMPLOYERSFOREXAMPLE,ROBINSONETALFOUNDTHATTHECOMPONENTSOFPSYCHOLOGICALCONTRACTSINCLUDEDEXPECTATIONSOFHIGHPAY,PAYBASEDONTHECURRENTLEVELOFPERFORMANCE,TRAINING,LONGTERMJOBSECURITY,ANDCAREERDEVELOPMENTBASEDONTHESEFINDINGS,ROBINSONANDMORRISONFURTHERPROPOSEDTHATEMPLOYEESARELESSLIKELYTOENGAGEINC

6、IVICVIRTUEBEHAVIORWHENTHESEEXPECTATIONSWEREVIOLATEDINSUMMARY,RESEARCHERSHAVECONFIRMEDTHATVIOLATEDPSYCHOLOGICALCONTRACTSNEGATIVELYINFLUENCEEMPLOYEESROLEBEHAVIORSWHILEFULFILLEDPSYCHOLOGICALCONTRACTSHAVEPOSITIVEINFLUENCESHOWEVER,NOSTUDIESHAVEEMPIRICALLYEXAMINEDPSYCHOLOGICALCONTRACTSASALINKINGMECHANISMB

7、ETWEENHRSYSTEMSANDEMPLOYEEBEHAVIORSACCORDINGLY,THEGOALOFTHISSTUDYISTOEMPIRICALLYEXAMINEPSYCHOLOGICALCONTRACTSASAMEDIATOROFTHERELATIONSHIPBETWEENHRSYSTEMSANDROLEBEHAVIORSOURRESULTSWILLPROVIDEINSIGHTSREGARDINGTHEREASONFORHRSYSTEMSHAVINGANEFFECTONEMPLOYEESROLEBEHAVIORSBASEDONTHESEINSIGHTS,HRPRACTITIONE

8、RSWILLGAINABETTERUNDERSTANDINGOFHOWTOFACILITATEEMPLOYEESROLEBEHAVIORSEGBYOFFERINGTHEMSPECIFICINDUCEMENTSSUBSEQUENTLY,WEPROVIDEABRIEFREVIEWOFPSYCHOLOGICALCONTRACTRESEARCH,DISCUSSRELATIONSHIPSBETWEENHRSYSTEMSANDPSYCHOLOGICALCONTRACTS,ANDPROPOSEPSYCHOLOGICALCONTRACTSASMEDIATORSOFTHEHRSYSTEMEMPLOYEEBEHA

9、VIORRELATIONSHIPHRSYSTEMSARECONSIDEREDASANORGANIZATIONALLEVELVARIABLE,WHEREASPSYCHOLOGICALCONTRACTSANDROLEBEHAVIORSAREBOTHCONSIDEREDASINDIVIDUALLEVELVARIABLESTHUS,RELATIONSHIPSBETWEENHRSYSTEMSANDTHESEVARIABLESARECONSIDEREDCROSSLEVELRELATIONSHIPSANDWILLBETESTEDACCORDINGLYINITIALLY,APSYCHOLOGICALCONTR

10、ACTWASDEFINEDASANIMPLICIT,UNWRITTENAGREEMENTBETWEENPARTIESTORESPECTEACHOTHERSNORMSANDMAINLYUSEDASAFRAMEWORKTHATREFERREDTOTHEIMPLICITNESSOFTHEEXCHANGERELATIONSHIPBETWEENANEMPLOYEEANDHIS/HEREMPLOYERITDIDNOTACQUIRECONSTRUCTSTATUSUNTILTHESEMINALWORKOFROUSSEAUINTHE1990SACCORDINGTOROUSSEAU,APSYCHOLOGICALC

11、ONTRACTISANINDIVIDUALSBELIEFREGARDINGTHETERMSANDCONDITIONSOFARECIPROCALEXCHANGEAGREEMENTBETWEENEMPLOYEESANDEMPLOYERSFURTHERMORE,PSYCHOLOGICALCONTRACTSINCLUDEDIFFERENTKINDSOFMENTALMODELSORSCHEMAS,WHICHEMPLOYEESHOLDCONCERNINGRECIPROCALOBLIGATIONSINTHEWORKPLACEINACCORDANCEWITHMACNEILSTYPOLOGYOFPROMISSO

12、RYCONTRACTS,ROUSSEAUALSOCATEGORIZEDPSYCHOLOGICALCONTRACTSINTOTWOTYPESTRANSACTIONALANDRELATIONALBASEDONROUSSEAUANDMCLEANPARKSFRAMEWORK,TRANSACTIONALANDRELATIONALPSYCHOLOGICALCONTRACTSDIFFERONTHEFOLLOWINGFIVECHARACTERISTICSFOCUS,TIMEFRAME,STABILITY,SCOPE,ANDTANGIBILITYSPECIFICALLY,TRANSACTIONALCONTRAC

13、TSFOCUSONECONOMICTERMS,HAVEASPECIFICDURATION,ARESTATIC,NARROWINSCOPE,ANDAREEASILYOBSERVABLERELATIONALCONTRACTSSIMULTANEOUSLYFOCUSONBOTHECONOMICANDSOCIOEMOTIONALTERMS,HAVEANINDEFINITEDURATION,AREDYNAMIC,PERVASIVEINSCOPE,ANDARESUBJECTIVELYUNDERSTOODINSUMMARY,TRANSACTIONALPSYCHOLOGICALCONTRACTSREFERTOE

14、MPLOYMENTARRANGEMENTSWITHSHORTTERMEXCHANGESOFSPECIFIEDPERFORMANCETERMSANDRELATIONALPSYCHOLOGICALCONTRACTSREFERTOARRANGEMENTSWITHLONGTERMEXCHANGESOFNONSPECIFIEDPERFORMANCETERMSEMPIRICALEVIDENCESUPPORTSNOTONLYTHEEXISTENCEOFTHESETWODIFFERENTTYPESOFPSYCHOLOGICALCONTRACTS,BUTALSOTHEMOVEMENTBETWEENTHEMFOR

15、EXAMPLE,ROBINSONETALFOUNDTHATASCONTRACTSBECOMELESSRELATIONAL,EMPLOYEESPERCEIVEDTHEIREMPLOYMENTARRANGEMENTSTOBEMORETRANSACTIONALINNATUREACCORDINGTOARTHUR,HRSYSTEMSCANBECLASSIFIEDASCONTROLORCOMMITMENTSYSTEMSCONTROLHRSYSTEMSRELYONENFORCINGEMPLOYEECOMPLIANCEWITHSPECIFIEDRULESANDPROCEDURESANDOUTCOMEBASED

16、REWARDSTOACHIEVETHEGOALSOFEFFICIENCYIMPROVEMENTANDDIRECTLABORCOSTREDUCTIONINCONTRAST,COMMITMENTBASEDHRSYSTEMSAIMTOINCREASEEFFECTIVENESSANDPRODUCTIVITYBYDEVELOPINGCOMMITTEDEMPLOYEESWHOCANIDENTIFYWITHTHEGOALSOFTHEORGANIZATION,ANDWHOWILLWORKHARDTOACCOMPLISHTHOSEGOALSEVENTHOUGHRESEARCHERSHAVEPROPOSEDDIF

17、FERENTCLUSTERSOFHRSYSTEMS,COMMITMENTBASEDHRSYSTEMSPROBABLYREMAINTHEMOSTEXTENSIVELYAPPLIEDCOMMITMENTBASEDHRSYSTEMSHAVEBROADLYDEFINEDJOBS,MOREEXTENSIVEANDGENERALSKILLSTRAINING,ASWELLASHIGHERSALARIESANDMOREEXTENSIVEBENEFITSWHENANORGANIZATIONOFFERSTHESEINDUCEMENTS,EMPLOYEESWILLPERCEIVETHEORGANIZATIONSCO

18、MMITMENTTOSTABLE,LONGTERMEMPLOYMENTASWELLASSUPPORTFORTHEWELLBEINGANDINTERESTSOFTHEMSELVESANDTHEIRFAMILIESTHESEPERCEPTIONSWILLSHAPEEMPLOYEESRELATIONALPSYCHOLOGICALCONTRACTSWHICHARESIMULTANEOUSLYFOCUSEDONECONOMICANDSOCIOEMOTIONALTERMSINTHEIROPENENDEDEXCHANGERELATIONSHIPSWITHTHEEMPLOYERTHUS,COMMITMENTB

19、ASEDHRSYSTEMSAREEXPECTEDTOHAVEAPOSITIVEINFLUENCEONRELATIONALPSYCHOLOGICALCONTRACTSHYPOTHESIS1COMMITMENTBASEDHRSYSTEMSWILLPOSITIVELYRELATETORELATIONALPSYCHOLOGICALCONTRACTSINCONTRAST,WHENANORGANIZATIONAPPLIESALOWCOMMITMENTBASEDHRSYSTEM,SUCHASNARROWLYDEFINEDJOBS,LIMITEDTRAININGEFFORTS,RELATIVELYLIMITE

20、DBENEFITS,ANDLOWERWAGES,EMPLOYEESWILLPERCEIVETHATTHEORGANIZATIONHASCOMMITTEDTOOFFERTHEMLITTLETONOTRAININGORCAREERDEVELOPMENTTHESEPERCEPTIONSWILLSHAPEEMPLOYEESTRANSACTIONALPSYCHOLOGICALCONTRACTS,WHICHPRIMARILYFOCUSUPONTHEECONOMICASPECTSOFTHEIRSHORTTERMRECIPROCALEXCHANGEAGREEMENTWITHTHEORGANIZATIONACC

21、ORDINGLY,WEHYPOTHESIZETHATCOMMITMENTBASEDHRSYSTEMSWILLNEGATIVELYRELATETOTRANSACTIONALPSYCHOLOGICALCONTRACTSHYPOTHESIS2COMMITMENTBASEDHRSYSTEMSWILLNEGATIVELYRELATETOTRANSACTIONALPSYCHOLOGICALCONTRACTSTHEMEDIATINGEFFECTSOFPSYCHOLOGICALCONTRACTSONTHERELATIONSHIPBETWEENHRSYSTEMSANDROLEBEHAVIORSORGANIZAT

22、IONSANDTHEIREMPLOYEESCANBECONSIDEREDASTHEPARTIESINTHESOCIALEXCHANGERELATIONSHIPSBASEDONTHEORGANIZATIONSACTIONS,SUCHASHRSYSTEMS,EMPLOYEESWILLGENERATETHEIROWNPERCEPTIONS,WHICHINTURNWILLDETERMINETHEIRROLEBEHAVIORSINRECIPROCATIONTOTHEIRORGANIZATIONSINOTHERWORDS,EMPLOYEESPERCEPTIONSREGARDINGTHEEXCHANGEAG

23、REEMENTBETWEENTHEMSELVESANDTHEIRORGANIZATIONSMEDIATETHERELATIONSHIPSBETWEENHRSYSTEMSANDEMPLOYEESROLEBEHAVIORSCONSEQUENTLY,PSYCHOLOGICALCONTRACTSAREEXPECTEDTOMEDIATETHERELATIONSHIPSBETWEENCOMMITMENTBASEDHRSYSTEMSANDROLEBEHAVIORSROLEBEHAVIORREFERSTOTHERECURRINGACTIONSOFANINDIVIDUALAPPROPRIATELYINTERCO

24、RRELATEDWITHTHEREPETITIVEACTIVITIESOFOTHERS,TOYIELDAPREDICTABLEOUTCOMETHEREARETWOTYPESOFROLEBEHAVIORSINROLEANDEXTRAROLEBEHAVIORINROLEBEHAVIORSARETHOSEBEHAVIORSREQUIREDOREXPECTEDWITHINTHEPURVIEWOFPERFORMINGTHEDUTIESANDRESPONSIBILITIESOFANASSIGNEDWORKROLESINCETHEYAREREQUIREDFORTHEWORKROLE,EMPLOYERSADO

25、PTFORMALREWARDSYSTEMSWHICHPROVIDEFINANCIALANDOTHERNONFINANCIAL,BUTTANGIBLEINDUCEMENTSINEXCHANGEFOREMPLOYEESINROLEBEHAVIORSTHEEXCHANGEOFFINANCIALANDTANGIBLEINDUCEMENTSISAKEYFEATUREOFECONOMICEXCHANGEAND,THUS,THEEXCHANGERELATIONSHIPSBETWEENCOMMITMENTBASEDHRSYSTEMSANDEMPLOYEESINROLEBEHAVIORSCOULDBETREAT

26、EDASAKINDOFECONOMICEXCHANGEINOTHERWORDS,COMMITMENTBASEDHRSYSTEMSELICITEMPLOYEESINROLEBEHAVIORSBYSHAPINGPERCEPTIONSREGARDINGTHEECONOMICTERMSOFTHEEXCHANGEAGREEMENTBETWEENTHEMSELVESANDTHEIRORGANIZATIONSSINCEBOTHRELATIONALANDTRANSACTIONALPSYCHOLOGICALCONTRACTSFOCUSONECONOMICTERMSOFEXCHANGERELATIONSHIPS,

27、EMPLOYEESWITHTRANSACTIONALORRELATIONALPSYCHOLOGICALCONTRACTSWILLPERFORMINROLEBEHAVIORSINORDERTOEXCHANGETHOSEHIGHERSALARIESANDMOREEXTENSIVEBENEFITSINCOMMITMENTBASEDHRSYSTEMSACCORDINGLY,WEHYPOTHESIZETHATBOTHRELATIONALANDTRANSACTIONALPSYCHOLOGICALCONTRACTSWILLMEDIATETHERELATIONSHIPSBETWEENCOMMITMENTBAS

28、EDHRSYSTEMSANDINROLEBEHAVIORSHYPOTHESIS3BOTHRELATIONALANDTRANSACTIONALPSYCHOLOGICALCONTRACTSWILLMEDIATETHERELATIONSHIPSBETWEENCOMMITMENTBASEDHRSYSTEMSANDINROLEBEHAVIORSINCONTRAST,EXTRAROLEBEHAVIORS,SUCHASORGANIZATIONALCITIZENSHIPBEHAVIORSOCB,ARETHOSEBEHAVIORSTHATBENEFITTHEORGANIZATIONANDGOBEYONDEXIS

29、TINGROLEEXPECTATIONSOCBSARENOTREQUIREDFORTHEWORKROLE,ANDEMPLOYERSDONOTFORMALLYREWARDTHEMFORTHISREASON,EMPLOYEESPERFORMOCBSTORECIPROCATEONLYWHENTHEYHAVEHADPOSITIVEEXPERIENCES,SUCHASINVOLVEMENT,COMMITMENT,ANDSUPPORT,WITHTHEORGANIZATIONSINCECOMMITMENTBASEDHRSYSTEMSARELABELEDCOMMITMENTMAXIMIZERS,THEYARE

30、LIKELYTOFACILITATEEMPLOYEESOCBSBYOFFERINGTHOSEPOSITIVEEXPERIENCESTHERECIPROCATIONOFTHESEPOSITIVEEXPERIENCESISAKINDOFSOCIALEXCHANGEINOTHERWORDS,TOELICITEMPLOYEESOCBS,SOCIOEMOTIONALTERMSNEEDTOBEINTHEEXCHANGEAGREEMENTBETWEENEMPLOYEESANDTHEIRORGANIZATIONSSINCETRANSACTIONALPSYCHOLOGICALCONTRACTSDONOTFOCU

31、SONSOCIOEMOTIONALTERMSOFEXCHANGERELATIONSHIP,THEYARENOTEXPECTEDTOMEDIATETHEHRSYSTEMOCBSRELATIONSHIPACCORDINGLY,WEHYPOTHESIZETHATRELATIONALPSYCHOLOGICALCONTRACTSMEDIATETHERELATIONSHIPBETWEENCOMMITMENTBASEDHRSYSTEMSANDOCBSHYPOTHESIS4RELATIONALPSYCHOLOGICALCONTRACTSWILLMEDIATETHERELATIONSHIPBETWEENCOMM

32、ITMENTBASEDHRSYSTEMSANDOCBSOURSTUDYCONTRIBUTESTOBOTHTHEHUMANRESOURCEMANAGEMENTANDPSYCHOLOGICALCONTRACTLITERATUREINANUMBEROFWAYSRESEARCHRESULTSINDICATEDTHATCOMMITMENTBASEDHRSYSTEMSWOULDBESIGNIFICANTLYANDPOSITIVELYASSOCIATEDWITHTHEIRINROLEBEHAVIORSANDOCBS,ADDINGTOOURUNDERSTANDINGOFTHERELATIONSHIPBETWE

33、ENHRSYSTEMSANDROLEBEHAVIORSTHERESULTSFURTHERINDICATEDTHATRELATIONALPSYCHOLOGICALCONTRACTSMEDIATETHERELATIONSHIPBETWEENCOMMITMENTBASEDHRSYSTEMSANDROLEBEHAVIORSINOTHERWORDS,WHENAFIRMADOPTSACOMMITMENTBASEDHRSYSTEMCONCERNINGITSKNOWLEDGEWORKERS,THEKNOWLEDGEWORKERSMIGHTPERCEIVETHATTHEYHAVEOPENENDEDEMPLOYM

34、ENTARRANGEMENTSBASEDUPONMUTUALTRUST,THEREBY,AREWILLINGTOPERFORMHIGHERLEVELINROLEBEHAVIORSANDOCBSTHISFINDINGNOTONLYEMPIRICALLYSUPPORTSWRIGHTANDBOSWELLSCONTENTIONTHATPSYCHOLOGICALCONTRACTSCANBEBESTVIEWEDASTHELINKINGMECHANISMBETWEENHRSYSTEMSANDEMPLOYEEBEHAVIORS,BUTALSOPROVIDESAPOSSIBLEEXPLANATIONASTOHO

35、WACOMMITMENTBASEDHRSYSTEMINFLUENCESKNOWLEDGEWORKERSROLEBEHAVIORSOURRESULTSALSOINDICATEDTHATCOMMITMENTBASEDHRSYSTEMSCOULDPOSITIVELYINFLUENCEKNOWLEDGEWORKERSRELATIONALPSYCHOLOGICALCONTRACTSAND,INCONTRAST,NEGATIVELYINFLUENCETHEIRTRANSACTIONALPSYCHOLOGICALCONTRACTSTHISFINDINGCONTRIBUTESTOOURUNDERSTANDIN

36、GOFTHEINFLUENCESOFCOMMITMENTBASEDHRSYSTEMSONEMPLOYEESBELIEFSCONCERNINGTHEIROWNEMPLOYMENTFINALLY,WEFOUNDTHATONLYRELATIONALPSYCHOLOGICALCONTRACTSWEREPOSITIVELYASSOCIATEDWITHINROLEANDEXTRAROLEBEHAVIORSTHISFINDINGNOTONLYCONTRIBUTESTOOURUNDERSTANDINGOFTHEIMPACTOFTHESECONTRACTFORMSONORGANIZATIONALLYRELEVA

37、NTOUTCOMES,BUTISALSOBENEFICIALFORDEVELOPINGADEEPERTHEORETICALUNDERSTANDINGOFTHENATUREOFTHEPSYCHOLOGICALCONTRACTSTHERESULTSDIDNOTSUPPORTOURHYPOTHESISTHATTRANSACTIONALPSYCHOLOGICALCONTRACTSMEDIATEDTHERELATIONSHIPBETWEENCOMMITMENTBASEDHRSYSTEMSANDINROLEBEHAVIORSTHISWASDUETOTHEABSENCEOFTHESIGNIFICANTREL

38、ATIONSHIPBETWEENTRANSACTIONALPSYCHOLOGICALCONTRACTSANDINROLEBEHAVIORSSINCERELATIONALPSYCHOLOGICALCONTRACTSWEREHIGHLYCORRELATEDTOTRANSACTIONALPSYCHOLOGICALCONTRACTSANDTHECORRELATIONBETWEENTHERELATIONALPSYCHOLOGICALCONTRACTSANDINROLEBEHAVIORSWASHIGHERTHANTHECORRELATIONBETWEENTRANSACTIONALPSYCHOLOGICAL

39、CONTRACTSANDINROLEBEHAVIORS,WEDOUBTTHATTHERELATIONSHIPBETWEENTRANSACTIONALPSYCHOLOGICALCONTRACTSANDINROLEBEHAVIORSMIGHTBESUPPRESSEDBYRELATIONALPSYCHOLOGICALCONTRACTSINADDITION,THESTRONGERCORRELATIONBETWEENCOMMENTBASEDHRSYSTEMSANDINROLEBEHAVIORSTHANTHEONEBETWEENTRANSACTIONALPSYCHOLOGICALCONTRACTSANDI

40、NROLEBEHAVIORSMIGHTBEANOTHERREASONFORTHEUNSUPPORTEDMEDIATIONEFFECTOFTRANSACTIONALPSYCHOLOGICALCONTRACTSFURTHERMORE,THEFAILUREOFFINDINGTHESIGNIFICANTMEDIATINGEFFECTOFTRANSACTIONALPSYCHOLOGICALCONTRACTSINTHERELATIONSHIPBETWEENCOMMITMENTBASEDHRSYSTEMSANDINROLEBEHAVIORSREVEALEDTHENECESSARYRECONSIDERATIO

41、NOFTHELINKAGEAMONGCOMMITMENTBASEDHRSYSTEMS,TRANSACTIONALPSYCHOLOGICALCONTRACTS,ANDINROLEBEHAVIORSMORESPECIFICALLY,ORGANIZATIONSNEEDDIFFERENTTYPESOFHRSYSTEMSTOFORMKNOWLEDGEWORKERSTRANSACTIONALPSYCHOLOGICALCONTRACTSANDTHENTOINFLUENCETHEIRINROLEBEHAVIORSFOREXAMPLE,BASEDONTHEVALUEANDUNIQUENESSOFHUMANCAP

42、ITAL,LEPAKANDSNELLSHRARCHITECTUREDIVIDEDEMPLOYEESINTOFOURDIFFERENTTYPES,NAMELY,KNOWLEDGEBASEDEMPLOYMENT,JOBBASEDEMPLOYMENT,CONTRACTWORK,ANDALLIANCE/PARTNERSHIPINORDERTOEFFECTIVELYANDEFFICIENTLYMANAGETHESEEMPLOYEES,LEPAKANDSNELLFURTHERPROPOSEDFOURCORRESPONDINGHRCONFIGURATIONSCOMMITMENTBASED,PRODUCTIV

43、ITYBASED,COMPLIANCEBASED,ANDCOLLABORATIVEBASEDSINCEOURFINDINGSINDICATEDTHATRELATIONALPSYCHOLOGICALCONTRACTSCOULDLINKTHERELATIONSHIPBETWEENCOMMITMENTBASEDHRCONFIGURATIONSANDKNOWLEDGEWORKERSROLEBEHAVIORS,TRANSACTIONALPSYCHOLOGICALCONTRACTSMIGHTLINKOTHERTYPESOFEMPLOYMENTRELATIONSHIPSANDHRCONFIGURATIONS

44、CORRESPONDINGLY,WESUGGESTTHATFUTURERESEARCHEXPLORETHELINKINGMECHANISMOFOTHERTYPESOFPSYCHOLOGICALCONTRACTSUNDERTHEDIFFERENTTYPESOFEMPLOYMENTMODESANDHRSYSTEMSOURCROSSSECTIONALRESEARCHDESIGNLIMITSTHEEXTENTTOWHICHCAUSEEFFECTRELATIONSCANBEINFERREDFROMOURFINDINGSFOREXAMPLE,ITISINTUITIVELYPLAUSIBLETHATORGA

45、NIZATIONSTHATADOPTACOMMITMENTBASEDHRSYSTEMMIGHTENHANCETHEIRKNOWLEDGEWORKERSOCBSHOWEVER,THECROSSSECTIONALDESIGNIMPLIESTHATWEMEASUREDTHECOMMITMENTBASEDHRSYSTEMAFTERTHEOCBSPERIODRESULTINGINPREDICTIONOFPASTOCBSFUTURERESEARCHTHATEMPLOYSALONGITUDINALRESEARCHDESIGNWOULDBEBETTERSUITEDTOADDRESSINGTHECAUSALAN

46、DMEDIATEDEFFECTSEXAMINEDINTHISSTUDYLASTLY,OBTAININGDATAFROMASINGLEINDUSTRYRAISESQUESTIONSABOUTTHEGENERALIZABILITYOFOURFINDINGSACCORDINGLY,WESUGGESTTHATFUTURERESEARCHSHOULDOBTAINDATAFROMDIFFERENTINDUSTRIESINORDERTOENHANCEEXTERNALVALIDITYFROMAPRACTICALPERSPECTIVE,OURFINDINGSSUGGESTTHATCOMMITMENTBASEDH

47、RSYSTEMSELICITAWIDERANGEOFKNOWLEDGEWORKERSBEHAVIORSTHATAREBENEFICIALTOTHEGOALSOFTHEFIRMSMORESPECIFICALLY,EMPLOYERSCOULDADOPTMOREEXTENSIVEANDGENERALSKILLSTRAINING,ASWELLASHIGHERSALARIESANDMOREEXTENSIVEBENEFITSORSPONSORCAREERDEVELOPMENTANDMENTORINGPROGRAMSTOENCOURAGEEMPLOYEESTOPERFORMINROLEANDEXTRAROL

48、EBEHAVIORSSINCEKNOWLEDGEWORKERSARETREATEDASACORECOMPONENTOFAFIRMSCOMPETITIVEADVANTAGES,EMPLOYERSCOULDACHIEVECOMPETITIVEADVANTAGESBYADOPTINGTHESEPRACTICESWHENMANAGINGTHEIRKNOWLEDGEWORKERS(节选)译文基于人力资源系统和角色行为的关系型心理契约的中介效果MICHAELSCHIEN人力资源系统创建并支撑了雇佣关系,运行雇佣关系的方法之一是评估员工的心理契约或个人信仰,这种心理契约或者个人信仰是通过组织这一载体实现的,

49、是关于员工及其组织之间交换关系及相互责任的一项条款。因此,心理契约可以视为从人力资源系统出发,引发员工信仰的直接诱因。此外,心理契约代表着员工在雇佣关系中基于共同义务的一种信仰,员工趋于执行他们所信赖的,员工执行的依据是他们的心理契约;换句话说,心理契约和员工角色行为,人员流失程度,忠诚度以及信任度都是正相关的。人力资源系统的制定不仅影响了心理契约的形成,也影响了员工行为。因此,心理契约可以视为人力资源系统和员工行为之间的联系机制。过去的10年里,大多数心理契约的研究致力于识别心理契约的结构内涵、雇主履行心理契约所带来的正面效果及违反心理契约所带来的负面影响。例如罗宾逊等学者通过研究发现心理契约的构成因素包含了对高收入的期望;高收入是基于当前绩效水平、培训层次、长期工作条件的安全程度、职业生涯规划等因素的。基于这项研究,罗宾逊等学者进一步发现当雇主违反这些因素,即员工期望被打破,此时员工便不乐意从事遵守职业道德规范的工作。对这些研究加以总结可以发现,违反心理契约会导致员工的负面行为;相反地,遵守和履行心理契约会对员工的行为产生积极的影响。然而,至今为止还没有实证研究能够证实心理契约是连接人力资源系统和员工行为的载体。本研究的目的是通过实证分析来明确心理契约是一种连接人力资源系统和员工

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