精神激励管理之团队激励机制指南[文献翻译].doc

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1、本科毕业论文(设计)外文翻译外文题目SPIRITUALMOTIVATIONINMANAGENTAGUIDETOTEAMINCENTIVESYSTEMS外文出处UNIVERSITYOFNOVISAD,2002101P7787外文作者ALPAROSONCZ原文SPIRITUALMOTIVATIONINMANAGEMENTAGUIDETOTEAMINCENTIVESYSTEMSALPAROSONCZAREYOUCONFUSEDABOUTTEAMINCENTIVESYSTEMS,EITHERWONDERINGIFYOURORGANIZATIONSHOULDIMPLEMENTOFAND,IFSO,HOW

2、ITSHOULDBEDESIGNEDIFYOURORGANIZATIONUSESTEAMS,COMPENSATIONEXPERTSWOULDARGUETHATTOTHEEXTENTYOURORGANIZATIONDESIRESOPTIMALPERFORMANCE,SOMEFORMOFTEAMINCENTIVESYSTEMISREQUIREDATEAMINCENTIVESYSTEMSENDSAMESSAGETOEMPLOYEESTHATTHEIRTEAMSOUTPUTANDPERFORMANCEISVALUEDBYTHEORGANIZATIONIFTEAMPERFORMANCEISNOTREWA

3、RDED,SUCHPERFORMANCEISNOTLIKELYTOBEOPTIMALAFTERANALYZINGTHECHARACTERISTICSOFTEAMINCENTIVEPRACTICES,WEHAVECONCLUDEDTHATSEVENMAJORCATEGORIESOFTEAMINCENTIVESYSTEMSEXISTTHESEVENCATEGORIESARE1TEAMGAINSHARING/PROFITSHARING,2TEAMGOALBASEDINCENTIVESYSTEMS,3TEAMDISCRETIONARYBONUSSYSTEMS,4TEAMSKILLINCENTIVESY

4、STEMS,5TEAMMEMBERSKILLINCENTIVESYSTEMS,6TEAMMEMBERGOALINCENTIVESYSTEMS,AND7TEAMMEMBERMERITINCENTIVESYSTEMSSYSTEMITEAMGAINSHARING/PROFITSHARINGINTHECASEOFTEAMPROFITSHARINGANDGAINSHARINGSYSTEMS,TEAMINCENTIVESARETIEDTOORGANIZATIONALOUTCOMESEG,ORGANIZATIONALPROFIT,ORGANIZATIONALPRODUCTIVITY,CUSTOMERSATI

5、SFACTION,ANDSOONSPECIFICALLY,INTEAMPROFITSHARINGSYSTEMS,THEORGANIZATIONALOUTCOMEEVALUATEDISFINANCIALINNATURETHATIS,TEAMSAREREWARDEDWHENTHEORGANIZATIONMAKESACERTAINAMOUNTOFPROFITINTHESESYSTEMS,CASHREWARDSAREGENERALLYSHAREDEQUALLYAMONGALLOFTHEVARIOUSTEAMSINANORGANIZATIONUNLIKEPROFITSHARING,GAINSHARING

6、SYSTEMSDISTRIBUTEINCENTIVESASAFUNCTIONOFNONFINANCIALORGANIZATIONALOUTCOMES,SUCHASIMPROVEMENTSINQUALITY,PRODUCTIVITY,ANDCUSTOMERSATISFACTIONATDUPONT,FOREXAMPLE,ALLTEAMSRECEIVEBONUSESWHENTHECOMPANYEXPERIENCESATLEASTA4PERCENTINCREASEINPRODUCTIVITYANDSALESOVERAFINANCIALPERIODSIXMAINVARIANTSOFGAINSHARING

7、AREFOUNDINPRACTICE,INCLUDINGSCANLONPLANS,RUCKERPLANS,IMPROSHAREPLANS,PRODUCTIVITYANDWASTEBONUSPLANS,GROUP/PLANTPLANS,ANDDARCOMPLANSTHESEPLANSDIFFERONANUMBEROFDIMENSIONS,INCLUDINGTHEFOCUSOFTHEPLANEG,IMPROVEMENTSRELATIVETOHISTORICALCOMPANYSTANDARDS,INPRODUCTIVITY,QUALITY,THERATIOOFLABORHOURSTOPRODUCTO

8、UTPUT,ANDSOONANDTHEDEGREEOFTEAMPARTICIPATIONINDEVELOPINGIMPROVEMENTSCHEMESWHENDECIDINGWHETHERTOIMPLEMENTTHESETEAMINCENTIVEPLANS,ITMUSTBEKEPTINMINDTHATASTHEBASISFORAREWARDBECOMESFURTHERREMOVEDFROMTHETEAMSIMMEDIATECONTROLEG,ORGANIZATIONALPROFIT,PROFITSHARINGANDGAINSHARINGARETHOUGHTTOBECOMELESSEFFECTIV

9、EATIMPROVINGTEAMPERFORMANCETHISHASBEENTERMEDTHE“LINEOFSIGHT”PROBLEMTEAMSFEELTHEYCANNOTAFFECTORGANIZATIONALPROFITOROTHEROUTCOMESSIGNIFICANTLYORDIRECTLY,SOTHEYDONOTTRYTOIMPROVETHEIRPERFORMANCEIFLINEOFSIGHTISACONCERN,AGROUP/PARTGAINSHARINGPLANTHATTARGETSDEPARTMENTALOBJECTIVESMAYBEMOREAPPROPRIATE,ASDEPA

10、RTMENTALOUTCOMESMAYBEEASIERFORATEAMTOPERCEIVECONTROLOVERADDITIONALLY,WHENPROFITORGAINSHARINGSYSTEMSAREINSTITUTED,ITISARGUEDTHATPAYOUTSSHOULDBEFREQUENT,SOTHATTHERELATIONSHIPBETWEENTEAMPERFORMANCEANDTHEREWARDISCLEARANADDITIONALCONSIDERATIONWHENIMPLEMENTINGAPROFITORGAINSHARINGSYSTEMCONCERNSTHEREWARDDIS

11、TRIBUTIONBETWEENTEAMSPROFITSHARINGANDGAINSHARINGSYSTEMSWITHEQUALPAYOUTSACROSSTEAMSARETHOUGHTTOWORKWELLINHIGHLYINTERDEPENDENTORGANIZATIONS,WHEREINTERTEAMCOOPERATIONISIMPORTANTFIELDRESEARCHHASFOUNDSUCHSYSTEMSINSTITUTEPERCEPTIONSTHATDIFFERENTTEAMSSHARECOMMONGOALS,THUSIMPROVINGCOOPERATIONAMONGTEAMSHOWEV

12、ER,WHENTEAMINTERDEPENDENCEISNOTAFACTORINORGANIZATIONALSUCCESS,GAINSHARINGORPROFITSHARINGSYSTEMSWITHEQUALREWARDDISTRIBUTIONAMONGTEAMSMAYBELESSAPPROPRIATEINSUCHCASES,MORECOMPETITIVESTRUCTURESIETHESIZEOFAREWARDISDEPENDENTUPONTEAMPERFORMANCEMAYACTUALLYIMPROVETEAMPRODUCTIVITYHOWEVER,WHENINTRODUCINGCOMPET

13、ITIVETEAMGAINSHARINGORPROFITSHARINGSTRUCTURES,ITISIMPORTANTTHATTEAMSPERCEIVESUCHSTRUCTURESTOBEEQUITABLEIEAPERCEPTIONEXISTSTHATEACHTEAMCOULDATTAINTHESAMEREWARDSIFTHEYPUTINTHESAMEAMOUNTOFEFFORTOTHERWISE,FEELINGSOFUNFAIRNESSWILLRESULTTHENEXTISSUETHEORGANIZATIONMUSTMUSTCONSIDERCONCERNSHOWTODISTRIBUTEINC

14、ENTIVESAMONGTEAMMEMBERSWHOSETEAMSQUALIFYFORCASHREWARDSIFTEAMMEMBERSPERFORMSIMILARFUNCTIONS,ORIFTHEIRTASKSAREHIGHLYINTERDEPENDENT,EQUALITYOFREWARDDISTRIBUTIONHASBEENARGUEDTOBEMOSTLIKELYTOENSUREOPTIMALTEAMPERFORMANCEASTHENEEDFORCOOPERATIONAMONGTEAMMEMBERSINCREASESEG,ENCOURAGINGONEANOTHER,POOLINGINFORM

15、ATIONANDIDEAS,ETC,THENEEDFOREQUALITYOFREWARDSALSOINCREASES,ALTHOUGHSOMERECENTLABORATORYWORKSUGGESTSTHATTHEBENEFICIALEFFECTOFSUCHTEAMREWARDSONPERFORMANCEDOESNOTCOMEFROMANINCREASEINCOOPERATIVEBEHAVIORORGANIZATIONSMAYBECONCERNED,HOWEVER,THATDISTRIBUTINGREWARDSEQUALLYAMONGTEAMMEMBERSWILLENCOURAGESLACKIN

16、GRESEARCHEVIDENCEDOESNOTSUPPORTTHISCONTENTIONIF,HOWEVER,TEAMMEMBERINTERDEPENDENCEISNOTESSENTIALFORSUCCESS,ORIFSOMEMEMBERSOFTHETEAMCLEARLYMAKEMOREIMPORTANTCONTRIBUTIONSTHANOTHERS,THETEAMINCENTIVESYSTEMREWARDDISTRIBUTIONSHOULDREFLECTTHISBYBEINGEQUITABLEIE,AREWARDDISTRIBUTIONBASEDUPONRELATIVECONTRIBUTI

17、ONMAYBEMOSTEFFECTIVEINDEED,EQUALITYOFREWARDDISTRIBUTIONINEXPERIMENTALRESEARCHHASBEENFOUNDTONEGLIGIBLYORNEGATIVELYIMPACTGROUPPERFORMANCEWHENTEAMMEMBERTASKSWERENOTHIGHLYINTERDEPENDENT,WHILEEQUITABLEREWARDSRESULTEDINHIGHERPERFORMANCELEVELSWHENINSTITUTINGADIFFERENTIALREWARDDISTRIBUTIONSYSTEM,HOWEVER,THE

18、ORGANIZATIONMUSTENSURETHATITISPOSSIBLETOEFFECTIVELYMEASURETHERELATIVECONTRIBUTIONSOFTEAMMEMBERSTOTEAMOUTCOMESSYSTEMIITEAMGOALBASEDINCENTIVESYSTEMSATLOTUSDEVELOPMENTCORP,SALESTEAMSEARNONETIMEMONETARYBONUSESWHENTHETEAMMEETSOREXCEEDSSALESGOALSATSATURN,A“RISKANDREWARD”PROGRAMEXISTSFORSELFMANAGEDWORKTEAM

19、STEAMSAREEVALUATEDQUARTERLY,ANDWHENATEAMMEETSOREXCEEDSITSPRODUCTIVITYAND/ORQUALITYGOALS,TEAMMEMBERSEARNVARIABLEPAY,WHICHGENERALLYAMOUNTSTO10OFTHEIRSALARYTHETEAMINCENTIVESYSTEMSATLOTUSANDSATURNAREEXAMPLESOFTEAMGOALBASEDINCENTIVESYSTEMSINTHISTYPEOFSYSTEM,THEORGANIZATIONOFTENINCONJUNCTIONWITHTHETEAMFOR

20、MULATES“GOALS”OR“TARGETS”FOREACHTEAMTHATAREBELIEVEDTOREFLECTEFFECTIVEPERFORMANCEOUTCOMESEG,PREDETERMINEDPRODUCTIONOBJECTIVES,CUSTOMERSERVICEGOALS,ETCSUCHGOALSMAYBEVERYSHORTORLONGTERMOBJECTIVESWHENTHETEAMSPERFORMANCEMEETSTHETARGETINQUESTION,ITSMEMBERSEARNAPREDETERMINEDMONETARYORNONMONETARYREWARDJOHNS

21、ON,1996MCNALLY,1992INTHECASEOFMONETARYINCENTIVES,REWARDSCANTAKETHEFORMOFBONUSESORVARIABLEPAYINTHEFORMER,ONETIMECASHREWARDSAREPROVIDEDINTHELATTER,TEAMMEMBERSBASEPAYMAYBEDECREASEDBYFIVETOTENPERCENT,WITHTHELOSTSALARYBECOMINGVARIABLEPAYIFTHETEAMMEETSITSTARGETS,TEAMMEMBERSEARNTHEIRVARIABLEPAYBACKIFTHETEA

22、MEXCEEDSITSTARGETS,VARIABLEPAYCANDOUBLEORTRIPLEALTHOUGHVARIABLEPAYPERCENTAGESARETHESAMEFORALLTEAMMEMBERS,THISDOESNOTENSURETHATEACHMEMBERRECEIVESTHESAMEAMOUNTOFVARIABLEPAYTHATIS,SOMETEAMMEMBERSMAYHAVEHIGHERBASESALARIES,THUSEARNINGMOREREWARDSIMILARLY,INTHECASEOFTEAMBONUSES,TEAMMEMBERSDONOTNECESSARILYR

23、ECEIVEEQUALREWARDSIFANUNEQUALBONUSDISTRIBUTIONISUSED,ITMAYBEBASEDUPONEACHMEMBERSRELATIVECONTRIBUTIONTOTHETEAMOUTCOMEALTERNATIVELY,REWARDSMAYBEALLOCATEDPROPORTIONALTOEACHTEAMMEMBERSSALARYWINSHARINGISONEINTERESTINGMONETARYREWARDSYSTEMWHICHISACOMBINATIONOFGOALBASEDANDPROFITSHARINGTEAMINCENTIVESYSTEMSIN

24、SUCHSYSTEMS,TEAMSQUALIFYFORPROFITSHARINGPAYOUTSBASEDONTHEIRPERFORMANCERELATIVETOTHEIRPREDETERMINEDGOALSFINALLY,WITHREGARDTONONMONETARYREWARDSRECEIVEDFORMEETINGGOALS,INNUMERABLEEXAMPLESEXIST,INCLUDINGTIMEOFFWORK,ACHIEVEMENTAWARDS,SPECIALDINNERSNONMONETARYREWARDS,ONTHEOTHERHAND,TENDTOBESHAREDEQUALLYAM

25、ONGTHEGROUPIE,GENERALLYNOMEMBERRECEIVESMOREOFANONMONETARYREWARDTHANANOTHERMEMBERTEAMGOALBASEDSYSTEMEFFECTIVENESSISTHOUGHTTOBEDEPENDENTUPONTHETYPEOFTEAMTHESYSTEMTARGETSTHATIS,THISSYSTEMISTHOUGHTTOBEMOSTAPPROPRIATEFORFULLTIMETEAMS,ASTHESETEAMSARETHOUGHTTOBENEFITMOSTFROMCLEAR,PREDETERMINEDPERFORMANCETA

26、RGETS,PARTICULARLYBECAUSETHEACTIVITIESOFFULLTIMETEAMSSHOULDBECLEARLYSPECIFIEDINADVANCEONEEXCEPTIONOCCURSWHENSUCHTEAMSFACEAMBIGUOUSTASKSINWHICHPREDETERMINEDGOALSCANQUICKLYBECOMEOBSOLETEADDITIONALLY,THESESYSTEMSMAYBELESSAPPROPRIATEFORPARTTIMETEAMSWHENMORETIMEISSPENTONINDIVIDUALTASKS,ASOPPOSEDTOTEAMTAS

27、KS,ASSUCHSYSTEMSMAYSENDTHEMESSAGETHATTHETEAMSWORKISHIGHLYVALUEDANDSHOULDBEEMPHASIZEDOVERTEAMMEMBERSINDIVIDUALTASKSFINALLY,WHENDISTRIBUTINGREWARDSAMONGTEAMMEMBERS,THESAMECONSIDERATIONSPRESENTEDINTHEPREVIOUSSECTIONAPPLYTOTHESESYSTEMSASWELLEGASTHEINTERDEPENDENCEOFTEAMMEMBERSTASKSINCREASES,EQUALREWARDDI

28、STRIBUTIONSARERECOMMENDED,WHILEEQUITABLEREWARDDISTRIBUTIONSAREMOSTHELPFULASTEAMMEMBERTASKSBECOMEMOREINDEPENDENTSYSTEMIIITEAMDISCRETIONARYBONUSSYSTEMSATAMAJORRETAILCLOTHINGCOMPANY,TEAMSAREPROVIDEDWITHONETIMECASHAWARDSWHENMANAGEMENTBELIEVESTHETEAMHASDONEANEXCEPTIONALJOBINDEVELOPINGPRODUCTSORMARKETINGS

29、TRATEGIES,AMONGOTHERTYPESOFPERFORMANCETHISISANEXAMPLEOFADISCRETIONARYTEAMBONUSSYSTEMALSOKNOWNAS“SPOTREWARDSYSTEMS,”THESETEAMINCENTIVESYSTEMS,LIKEGOALBASEDINCENTIVESYSTEMS,EVALUATETEAMOUTCOMESIE,CUSTOMERSATISFACTIONWHENDETERMININGWHETHERASPECIFICTEAMSHOULDBEPROVIDEDWITHINCENTIVESUNLIKEGOALBASEDSYSTEM

30、S,HOWEVER,THETEAMISNOTPROVIDEDWITHAPREDETERMINEDPERFORMANCESTANDARDWHICHWILLGUARANTEETHERECEIPTOFASPECIFICPREDETERMINEDREWARDINSTEAD,WHENTHEORGANIZATIONFEELSATEAMHASDONEANOUTSTANDINGJOB,THETEAMISPROVIDEDWITHAMONETARYORNONMONETARYREWARDLIKETEAMGOALBASEDINCENTIVESYSTEMS,ITMAYBETHECASETHATDISCRETIONARY

31、TEAMBONUSSYSTEMSAREBESTFORFULLTIMETEAMS,ESPECIALLYWHENAHIGHDEGREEOFCOOPERATIONISNOTREQUIREDBETWEENTEAMSINANORGANIZATIONHOWEVER,WHENINTERTEAMCOOPERATIONISNECESSARY,SUCHINCENTIVESMAYCREATECONFLICTANDRESENTMENT,DECREASINGATEAMSMOTIVATIONTOPERFORMWELLSPECIFICALLY,WHENTEAMSMUSTCOOPERATE,YETONLYCERTAINTEA

32、MSRECEIVEREWARDS,THOSETEAMSWHICHDONOTRECEIVESUCHREWARDSMAYBECOMELESSCOOPERATIVEINTHEFUTUREINTHECASEOFPARTTIMETEAMS,ITISIMPORTANTTHATATEAMREWARDSYSTEMNOTBESOENTICINGTHATITLEADSTEAMDUTIESTOCONFLICTWITHTHETEAMMEMBERSPRIMARYRESPONSIBILITY,NAMELYTHEIRINDIVIDUALJOBTHEREFORE,NOMONETARYREWARDSSHOULDBEOFFERE

33、DTOPARTTIMETEAMSUNDERTHISSYSTEMFINALLY,WHENDECIDINGWHETHERTODISTRIBUTEREWARDSEQUALLYOREQUITABLYAMONGTEAMMEMBERS,ONEMUSTKEEPINMINDTHESAMEGUIDELINESDESCRIBEDEARLIER,NAMELYTHEDEGREEOFCOOPERATIONREQUIREDAMONGTEAMMEMBERSSYSTEMSIVANDVTEAMANDTEAMMEMBERSKILLINCENTIVESYSTEMSATTHEALLIANTHEALTHSYSTEM,TEAMSARER

34、EWARDEDWHENTHEYDEMONSTRATETHEACQUISITIONOFCERTAINSKILLSFOREXAMPLE,WHENSUPERVISORYSTAFFANDTEAMMEMBERSAGREETHATTHETEAMHASDEVELOPEDCOOPERATIONSKILLS,MONETARYBONUSESAREPROVIDEDTOTEAMMEMBERSONTHEOTHERHAND,WHENTHEEMPLOYEESOFTHEAIDASSOCIATIONFORLUTHERANSAALWEREGROUPEDINTOANUMBEROFCROSSFUNCTIONALTEAMS,AALIM

35、PLEMENTEDATEAMINCENTIVESYSTEMINWHICHTEAMMEMBERSWEREABLETOINCREASETHEIRSALARIESBYDEMONSTRATINGTHEMASTERYOFNEWSKILLSEG,INDIVIDUALINITIATIVEANDCOOPERATIONWITHOTHERTEAMMEMBERSWHICHALLOWTHEMTOPERFORMWELLINTHETEAMTHEMASTERYOFSKILLSWASEVALUATEDVIAREGULARPERFORMANCEAPPRAISALSPERFORMEDBYMANAGERIALSTAFFTHEFOR

36、MERISANEXAMPLEOFATEAMSKILLINCENTIVESYSTEM,THELATTERANEXAMPLEOFATEAMMEMBERSKILLINCENTIVESYSTEMTEAMSKILLINCENTIVESYSTEMSDIFFERFROMTHEINCENTIVESYSTEMSDISCUSSEDTHUSFARINTHATTEAMSKILLS,NOTTEAMOUTCOMES,AREEVALUATEDWHENDETERMININGIFAREWARDSHOULDBEDISTRIBUTEDTHATIS,WHENATEAMISDEEMEDTOHAVEACQUIREDORIMPROVEDU

37、PONVALUEDSKILLSGENERALLYASDETERMINEDBYSUPERVISORS,THETEAMISREWARDED,REGARDLESSOFTHETEAMSOUTCOMESSUCHSYSTEMSAREBASEDUPONTHEIDEATHAT,IFCIRCUMSTANCESAREFAVORABLE,ATEAMEXHIBITINGTHEPROPERPROCESSES,SUCHASCOLLABORATIONANDINTERPERSONALUNDERSTANDING,WILLACHIEVEDESIREDOUTCOMESINCENTIVESINTEAMSKILLSYSTEMSCANB

38、EMONETARYORNONMONETARYTEAMMEMBERSKILLINCENTIVESYSTEMSARESIMILARTOTHEIRTEAMSKILLINCENTIVECOUNTERPARTHOWEVER,THETEAMMEMBERSSKILLSANDCOMPETENCIES,ANDNOTTHETEAMS,ARETHEFOCUSOFEVALUATIONTHATIS,TEAMMEMBERSAREREWARDEDFORACQUIRINGTEAMRELATEDSKILLS,ASINDICATEDBYEVALUATIONSPROVIDEDBYOTHERTEAMMEMBERSSOMEEXAMPL

39、ESOFSUCHSKILLSAREADAPTABILITYIE,LEARNINGTHETASKSOFOTHERTEAMMEMBERS,ORALCOMMUNICATION,PERSONALGROWTH,PROBLEMSOLVING,COMMITMENT,INITIATIONOFIDEAS,ANDLEADERSHIPSUCHSYSTEMSAREEFFECTIVEINIMPROVINGTEAMPERFORMANCE,ASTHEYTARGETTHEWAYSINWHICHINDIVIDUALTEAMMEMBERSCONTRIBUTETOEFFECTIVEORINEFFECTIVETEAMPROCESSE

40、SACOMMONMONETARYREWARDINTHISSYSTEMISASFOLLOWSTEAMMEMBERSAREPAID50OFTHEIRBASESALARYUNTILTHEYAREDEEMEDTOHAVELEARNEDTHESKILLSNECESSARYTOBEANEFFECTIVETEAMMEMBERWHENCOMPETENCYISDEMONSTRATED,BASEPAYINCREASESALTERNATIVELY,DEMONSTRATEDSKILLSANDCOMPETENCIESMAYBEREWARDEDWITHONETIMEMONETARYORNONMONETARYREWARDS

41、THESKILLDEVELOPMENTENCOURAGEDBYTEAMANDTEAMMEMBERSKILLINCENTIVESYSTEMSCANTAKEANENORMOUSAMOUNTOFEFFORTANDTIMETHUS,ITHASBEENARGUEDTHATENCOURAGINGSKILLIMPROVEMENTISREALLYONLYAPPROPRIATEWHENTEAMMEMBERSWILLBESPENDINGSUBSTANTIALAMOUNTSOFTIMEWITHINTEAMSINHIGHLYINTERDEPENDENTTEAMS,SUCHSYSTEMSENCOURAGEMEMBERS

42、TOLEARNEACHOTHERSTASKS,THUSFACILITATINGHIGHPERFORMANCESKILLINCENTIVESYSTEMS,THEREFORE,AREMOSTUSEFULFORFULLTIME,PERMANENTTEAMSWHENTEAMMEMBERSSPENDLITTLETIMEINTEAMROLES,FOCUSINGUPONSKILLDEVELOPMENTISLIKELYTOBEUNNECESSARYANDUNDESIRABLETHATIS,ENCOURAGINGEMPLOYEESTODEVELOPTEAMSKILLSWHICHTHEYWILLRARELYUSE

43、ISLIKELYTOBEAWASTEOFRESOURCESADDITIONALLY,PLACINGAFOCUSONTEAMSKILLDEVELOPMENTWILLTAKEATLEASTPARTOFTHETEAMMEMBERSFOCUSFROMOTHERASPECTSOFTHEIRJOB,SUCHASACHIEVINGNONTEAMRELATEDSKILLSSYSTEMSVIANDVIITEAMMEMBERGOALBASEDANDMERITINCENTIVESYSTEMSTHEFINALTEAMINCENTIVESYSTEMSEVALUATETHECONTRIBUTIONSANDOUTCOMES

44、OFTEAMMEMBERSWHENDISTRIBUTINGREWARDSFIRST,TEAMMEMBERGOALBASEDSYSTEMSWILLBEDESCRIBEDATEAMMEMBERGOALBASEDINCENTIVESYSTEMISFOUNDATDIAL,THESOAPMANUFACTURERAPROTOTYPETEAMATDIALISCOMPOSEDOFMARKETING,FINANCIALANDCUSTOMERSERVICESPECIALISTS,ANDTEAMMEMBERSAREREWARDEDWHENTHEYACHIEVEINDIVIDUALGOALSEG,SALESORCUS

45、TOMERSERVICEOBJECTIVESWHICHFURTHERTHETEAMSOVERALLPERFORMANCETEAMMEMBERGOALPROGRESSISEVALUATEDTWICEAYEARVIAPERFORMANCEAPPRAISAL,ANDGOALSARESETINCONJUNCTIONWITHTEAMMEMBERSANDSUPERVISORSINCENTIVESINTEAMMEMBERGOALBASEDINCENTIVESYSTEMSMAYBEMONETARYORNONMONETARYINTHECASEOFMONETARYREWARDS,VARIABLEPAYANDBON

46、USESAREMOSTCOMMONINTHECASEOFNONMONETARYINCENTIVES,ACHIEVEMENTAWARDSAREMOSTCOMMONATTRIGON,INC,ATEAMMEMBERMERITSYSTEMEXISTS,WHEREHIGHPERFORMINGTEAMMEMBERSEARNSPECIALRECOGNITIONDINNERSWHENTHEYCONTRIBUTEINANEXEMPLARYMANNERTOATEAMTEAMMEMBERMERITSYSTEMSAREALSOFOUNDATBOEINGSCORINTHPLANTUNLIKETEAMMEMBERGOAL

47、BASEDSYSTEMS,NODEFINITIVELEVELOFPERFORMANCEEXISTSWHICHENSURESTHATATEAMMEMBERWILLRECEIVEANINCENTIVEINSTEAD,INTEAMMEMBERMERITINCENTIVESYSTEMS,WHENATEAMMEMBERISDEEMEDBYPEERORSUPERVISOREVALUATIONTOHAVEMADEANOUTSTANDINGCONTRIBUTIONTOHISORHERTEAMSPERFORMANCE,THETEAMMEMBERISRECOGNIZEDWITHMONETARYORNONMONET

48、ARYREWARDSTHESEREWARDSCANTAKETHEFORMOFSALARYINCREASES,BONUSES,ANDNONMONETARYREWARDSBOTHTEAMMEMBERGOALBASEDANDMERITINCENTIVESYSTEMSARETHOUGHTTOBEEFFECTIVEFORBOTHFULLTIMEANDPARTTIMETEAMSGROSS,1995WITHREGARDTOPARTTIMETEAMS,SUCHASYSTEMALLOWSTHEORGANIZATIONTOREINFORCEITSEMPHASISONTEAMMEMBERPERFORMANCEWIT

49、HREGARDTOFULLTIMETEAMS,SUCHSYSTEMSALLOWTHEORGANIZATIONTOREWARDDIFFERENTIALMEMBERCONTRIBUTIONS,AVERYCOMMONSCENARIOWHENTEAMMEMBERSTASKSARESOMEWHATINDEPENDENTHOWEVER,SUCHTEAMMEMBERINCENTIVESYSTEMSMAYBEINAPPROPRIATEFORFULLTIMETEAMSWHERESUBSTANTIALCOOPERATIONAMONGTEAMMEMBERSISDESIRABLE(节选)译文精神激励管理之团队激励机制指南ALPAROSONCZ你对团队激励制度感到困惑吗你觉得你的组织是否应该执行团队激励制度团队激励制度该如何设计薪酬专家建议如果想要组织中的团队在一定的程度范围内达到最理想的绩效水平,就要建立一定形式的团队激励制度。团队激励制度向员工传达了这样一种信息团队的产出和绩效是通过组织的价值来体现的。如果一个团队的表现没有被认可和奖励,就说明团队的绩效没有达到最优水平。根据对团队激励特点的研究,我们得出了团队激励制度中七类主要的奖励制度。这七类奖励制度分别是1)团队利润共享/收益共享,2)目标导向的团队激励机制,3)团队酌情激励机制,4)团队技能激励机制,5)团

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