PART ONE前厅部 Front office DepartmentUNIT 1客房预订 Room Reservation 欢迎问候 Welcome1 Good morning(afternoon, evening), sir(madam).早上（下午、晚上）好，先生（夫人）。2 How do you do?您好！（初次见面时）3 Glad to meet you.很高兴见到您。4 How are you?您好吗？5 Fine, thanks. And you?很好，谢谢。您也好吧？6 Welcome to our hotel(restaurant, shop).欢迎到我们饭店（餐厅、商店）来。7 Wish you a most pleasant stay in our hotel.愿您在我们饭店住得愉快。8 I hope you will enjoy your stay with us.希望您在我们饭店住得愉快。（客人刚入店时）9 I hope you are enjoyin
