Management Communication Zhang LiDepartment of Business Administration1 n Introductionn Communication Strategyn Effective Listeningn Making Presentations n Negotiatingn Interviewingn Running Meetingsn Writing2 Referencesn MaryMunter,GuidetoManagerialCommunication,4thedition,PrenticeHall,TsingHuaUniversityPress,1999n MichaelE.Hattersley,LindaMcJannet,ManagementCommunicationPrinciplesandPractice,ChinaMachinePress,McGraw-Hill,1998n RonLudlow,FergusPanton,EffectiveCommunication,PrenticeHall,1997n Ki