1、本科毕业论文外文翻译译文标题员工激励与质量管理资料来源QUALITYANDWHENACOMPANYHASRAWMATERIALSOFAPOORQUALITY,ITISPOSSIBLETOFINDNEWSUPPLIERSANDFINALLY,WHENWORKERSKNOWLEDGEISUNSATISFACTORY,THEYCANATTENDPROFESSIONALCOURSESALLTHESEACTIONSARERELATIVELYEASYTOBETAKEN,ONCONDITIONTHATTHEENTERPRISEHASSUFFICIENTFINANCIALASSETSONTHEOTHERHAN
2、D,ITISMUCHMOREDIFFICULTTOINDUCEAHIGHLEVELOFWORKERSMOTIVATIONINTHISCASE,MONEYMAYPROVENOTBESUFFICIENTBECAUSETHEINCENTIVEROLEOFFINANCIALIMPULSESISRESTRICTEDTHEHUMANBEHAVIOURISANEXTREMELYCOMPLEXMULTIFUNCTIONALSETOFPHENOMENAANDTOCHANGEITAPERSISTENTMANAGERSEFFORTALONGWITHVARIOUSFINANCIALANDEXTRAFINANCIALI
3、NCENTIVESSUCHASPSYCHOLOGICALANDSOCIOLOGICALONESAREREQUIREDINITIALLY,THOSECOMPANIES,WHICHOFFEREDQUALITYMANAGEMENTSERVICES,INCLUDINGEMPLOYEESMOTIVATION,TRIEDTOTRANSFERMANAGEMENTMODELSFROMINDUSTRIALCOMPANIESHOWEVER,ITCANNOTBEDONETHOUGHTLESSLYASTHEREAREPROFOUNDDIFFERENCESBETWEENTHESERVICESECTORANDTHEIND
4、USTRIALONETHEMOSTIMPORTANTFUNDAMENTALDIFFERENCESBETWEENPRODUCTIONENTERPRISESANDTHESERVICESECTORAREASFOLLOWSFIRST,ITISPOSSIBLETODETERMINEANACCEPTABLERATEOFSCARCITYFORAPRODUCT,WHILEFORSERVICESITISNOT3SECOND,THEESTIMATIONOFCUSTOMERSSATISFACTIONASAMEASUREOFSERVICEQUALITYISCOMPLICATEDTHIRD,ACUSTOMERISOFT
5、ENASUPPLIERMOREOVER,THEREISANEEDFORTHEBALANCEOFNECESSARYCOOPERATIONANDCOMPETITIONFINALLY,THEPRODUCTVALUEDEPENDSGREATLYONITSPHYSICALPROPERTIES,WHEREASTHESERVICEUSEFULNESSISDEPENDANTONAKINDOFANACTIVITYORGANIZATIONSTHATINTENDTOMEASURETHEQUALITYOFTHEIRSERVICESHAVETOFACEMANYDIFFICULTIESMOODS,CULTURE,THER
6、IGHTTIME,THEFORMEREXPERIENCEORPREJUDICESAFFECTTHEWAYSERVICESAREPERCEIVEDTHISCONCEPTMAYBRINGADIFFICULTY,PARTICULARLYFORTHOSEWHOGETACCUSTOMEDTOTHEACCURATEWAYOFTHINKINGTHEHIGHQUALITYOFSERVICESREQUIRESBOTHANINDIVIDUALAPPROACHTOACUSTOMERANDESTABLISHINGSUITABLEORGANIZATIONALSYSTEMS,WHICHCANHELPTOREACHINTE
7、NDEDQUALITYOBJECTIVESTHESTATEOFSATISFACTIONISASUBJECTIVEIMPRESSION,WHICHRESULTSFROMANINDIVIDUALPERCEPTIONOFPARTICULAREMOTIONSANDIMPRESSIONSITREFLECTSCUSTOMERSSATISFACTIONFROMFULFILLEDEXPECTATIONSASARESULTOFPURCHASINGACERTAINPRODUCTORSERVICEITISIMPORTANTTHATCUSTOMERSFEELINGOFSATISFACTIONISCLOSELYRELA
8、TEDTHEIRPOSITIVEIMPRESSIONSACUSTOMERMUSTBESERVEDPROPERLYSOTHATTHEYCOULDFEELTHESATISFACTIONITISIMPOSSIBLE,HOWEVER,FOREMPLOYEESTOSATISFYACUSTOMERWHENTHEYHAVENOTAPPROPRIATESKILLSPRTHEHIGHLEVELOFMOTIVATION3THEMOTIVATIONALSYSTEMINMCDONALDSRESTAURANTSANDITSANALYSISAPROBLEMOFINCENTIVESFOREMPLOYEESWILLBEEXE
9、MPLIFIEDBYWORLDFAMOUSMCDONALDSRESTAURANTSTHESERESTAURANTS,JUSTLIKEOTHERFASTSERVICECHAINRESTAURANTS,AREBASEDONTHEFRANCHISESYSTEMBESIDESCOMMONFRANCHISECHARGESANDPERCENTAGEFROMSALE,MCDONALDSINCOMEALSOCOMESFROMRENTS,WHICHAREPARTLYCONNECTEDWITHSALEITHAS31,000FASTFOODRESTAURANTSIN121COUNTRIESALLOVERTHEWOR
10、LD,INCLUDINGPOLANDMCDONALDSRESTAURANTCARRYOUTTHEIRGASTRONOMICACTIVITIESATSUCHPLACESASCAFES,RESTAURANTS,BARSANDRECENTLY“FASTFOOD”EATINGPLACESOFFERINGSOCALLED“FASTSNACKS”THEFIRST“DRIVEIN”RESTAURANTWASSETUPBYDICKANDMACMCDONALDSIN1954WORKERSARETHEINTEGRALPARTOFMCDONALDSSUCCESSASTHEYPUTALOTOFEFFORT,ENERG
11、YANDCONCERNFORTHEFOODQUALITY,ATMOSPHEREANDSERVICEAT“FASTFOOD”RESTAURANTSTHESEELEMENTSDETERMINECOMPANYSSUCCESSASWELLASTHEYMAKEITSEMPLOYEESFEELAPPRECIATED,ANDWORKERSABILITIESANDINVOLVEMENTAREPERCEIVEDASITUATIONHASAPOSITIVEINFLUENCEONRELATIONSWITHACUSTOMER,WHOIFSATISFIEDWILLPROBABLYVISITTHERESTAURANTAT
12、TRACTINGNEWCLIENTSAFULLYSKILLEDWORKER,SUITABLETREATMENTANDMANAGEMENTLEADTOAHIGHERQUALITY,SERVICEANDCLEANNESSTHEADEQUATEMOTIVATIONALSYSTEMALSOPLAYSAPARTINITRELEVANTTRAININGANDPLEASANTATMOSPHEREARETHEKEYSOFTHECOMPANYTHESLOGANOFTHERESTAURANTISCOOPERATIONWITHENTERTAININGELEMENTSINORDERTOACHIEVETHEBESTEF
13、FECTSTHEPRINCIPLEOFTHERESTAURANTISTOLERANCEANDCOMPROMISEINCONFLICTSITUATIONSINADDITIONTOAPPRECIATIONOFWORKERSBYMEANSOFEARNINGSANDVARIOUSPROMOTIONCHANCESTHECOMPANYATTEMPTSTOGIVEITSWORKERSPOSSIBILITIESOFREACHINGTHEIRPERSONALGOALSANDNEEDSNOTONLYBYTHECONSCIOUSCREATIONOFSATISFACTORYINCENTIVESBUTALSOBYTHE
14、CAUTIOUSSELECTIONOFWORKERS,WHOCANBOTHACCOMMODATEEASILYTOCOMPANYSORGANIZATIONALCULTUREANDSHAPEITSWORKENVIRONMENTPROPERLYSUPERIORSTHATAREAWAREOFTHEIREMPLOYEESNEEDSANDMANAGETHEMPROPERLYPLAYTHEKEYROLEINTHEJOBSATISFACTIONASARESULT,THEAIMSOFTHECOMPANYAREREALIZEDTHROUGHSATISFIEDANDINVOLVEDWORKERSATMCDONALD
15、SEMPLOYEESPROFESSIONALCAREERDEPENDSMOSTLYONTHEIRATTITUDETOENTRUSTEDDUTIES,ESPECIALLYTOWARDSACUSTOMERTHEWORKQUALITYANDTHEWAY,INWHICHDAILYDUTIESARECARRIEDOUT,DECIDEABOUTTHEPACEOFPROMOTIONANDREACHINGNEXTSTEPSINTHEPROFESSIONALDEVELOPMENTGOODRESTAURANTSCREATEPROPERCONDITIONSANDOPPORTUNITIESEVERY6MONTHSAM
16、ANAGERCONDUCTSAPERFORMANCEREVIEWWHOSERESULTAFFECTSFUTUREPROMOTIONITALSOHELPSTOSETOBJECTIVESFORANOTHERFEWMONTHSINMCDONALDSPOLANDEVERYONEBEGINSWITHAPOSITIONOFACREWMEMBERAWORKERWHOWILLCOLLECTTHERIGHTNUMBEROFPOINTSFORTHEIRWORKHASANOPPORTUNITYTOBEPROMOTEDBESIDESTHEMENTIONEDMOTIVATIONALTECHNIQUES,INMCDONA
17、LDSRESTAURANTSCOURSESPLAYANIMPORTANTINCENTIVEROLETHANKSTOTHEM,MANIMPROVESSKILLS,ACQUIRESKNOWLEDGEANDALSOGAINSACHANCEOFPROMOTIONANDPROFESSIONALCAREERTHUS,COURSESAREIMPORTANTFORMOTIVATIONESPECIALLYYOUNGWORKERSWHOWANTTOACQUIRETHEEXPERIENCEANDQUALIFICATIONSSONEEDEDONTHEJOBMARKETPAYATTENTIONTOTHISELEMENT
18、OFAMOTIVATIONALSYSTEMTRAININGANDPOSSIBILITIESTOIMPROVEOWNSKILLSARE,FORTHEM,MUCHMOREVALUABLETHANTHEIREARNINGSORHIGHPOSITIONSBROADENINGTHEIRKNOWLEDGEANDSKILLSMAYBETREATEDASANINVESTMENTTHATWILLBRINGABOUTAPROFITEITHERONTHEOTHERPOSITIONOREVENINANOTHERCOMPANYWELLSKIEDWORKERSARETHEKEYSTOTHEENTERPRISEDEVELO
19、PMENTBECAUSETHEYAREABLETOPERFORMTHEIRJOBBETTERANDBETTERTHANKSTOTHETRAININGSYSTEM,WORKERSKNOWHOWTOREACHBETTERRESULTS,ANDWHATSHOULDBEDONETOIMPROVETHEIRWORK,THEYAREENTHUSIASTICANDPROUDOFACHIEVINGCOMMONGOALS4CONCLUSIONTHEEVALUATIONOFWORKERSMOTIVATIONALSYSTEMINMCDONALDSRESTAURANTSPRESENTEDINTHISARTICLEIS
20、DEFINITELYPOSITIVETHECOMPANYAPPLIESMODERNMOTIVATIONALTECHNIQUES,OFTENSENDSITSWORKERSTOCOURSETRAININGANDTAKESCAREOFTHEIRDEVELOPMENTVARIOUSIMMATERIALBONUSES,REWARDSANDPRIZESMAKEITSEMPLOYEEWORKBETTERANDLEADTOAGREATERCOMMITMENTTOAGIVENWORKHOWEVERTHISSYSTEM,INTHEPOLISHREALITY,HASONEMAJORDRAWBACK,WHICHISA
21、MINORROLEOFFINANCIALINSTRUMENTSTHEMAJORITYOFUNDERTAKENACTIVITIESISCONNECTEDWITHIMMATERIALMOTIVATIONPROCEEDINGSOFTHISTYPEWOULDBECERTAINLYRELEVANTIFSUCHBASICNEEDSASEARNINGSWEREMETNUMEROUSCLASSICALMOTIVATIONALTHEORIESEGMASLOWSONEIMPLYTHATNEEDSOFAHIGHERORDEROCCURONLYIFPRIMARYNEEDSARESATISFIEDORATLEASTTHENTHEIRMUTUALINFLUENCEISSTRONGMEANWHILEINPOLAND,WHEREEARNINGSARETHELOWESTINTHEEU,THEIMPORTANCEOFAFINANCIALFACTORISEXTREMELYHIGHFORPEOPLE
