双赢实战沟通与人际交往技巧Course Aims “360 Degree Win-win communication & Interpersonal Skills ”will help you Manage the roles of communication, understand why effective communication is important, and know how to follow the steps of the communication process. This interactive multimedia training program provides you with opportunities to make personal improvements to your communication effectiveness. Teaches you how to develop the skills you need to be a critical listener and how to respond app
