1、邮件中常用商务英语主讲人：赵玉Structure 结构 Dear Mr./Ms. Li, (salutation) Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for y
2、ou. We look forward to meeting you.（ complimentary close） Yours sincerely, Zhao Yu(signature)2Principle 原则 Know your email terms: Reply to all, forward追加e.g.: Please forward to A for comment. Keep it Short and Clear:I am writing to enquire about first, second, next, and finally Use the Right Greetin
3、g:1.Dear/Hi/Hey+名2.Dear Mr. / Ms. +对方 姓3. Dear Sirs， Dear Madam or Sir, To whom it may concern. Be polite and tactful:We are in receipt of your email of Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”)AOB Any other business 其他事 、 ASAP
4、 尽快 、 BCC blind carbon copy 密送 、 BTW By the way 顺 便提一下 、 CC Carbon copy 抄送 、 Conf. Confidential 机密 、 IOW In other words 换 句 话说 、 Pls. Please 请 、 PS Postscript 附言 、 WRT With regard to 关于Announcing告知、索取资讯索取 资讯 Would it be possible for you to let me know ?What is your opinion on?对 有何意 见I wonder if you
5、could explain .Im writing in regard to the problem we mentioned .关于我 方提出的 问题 ，特此来函 。Im writing in response to a phone call from your side.回复你方来 电 ，特此来函。I am pleased to confirm that your resolution is all right.很高 兴 告知您的方案是可行的。Seeking for reply期待回复It would be nice if you could provide a bit more info
6、rmation on .Please review at your side and advise.请 核 实 并回复。look forward to hearing back from you.等待您的反 馈review/check核 实 、 comment建 议 回复、 confirm确 认 、 feedbacks 反 馈 、 Awaiting等待、 prompt response立即答复、（ If you have） Any question若有任何 问题 、 please let me know/contact me请 告知、 Feel free to give comments尽管提
7、出建 议Describing Problems描述问题否决建 议 ： We are following your instruction 已按你方指示 实 施； This is a very urgent matter事出 紧 急； Im afraid thats not possible这 恐怕无法达成； We cant make/manage it then我们 完成不了。 doesnt work (properly /very well)Im having trouble (in) doing sth./with sth.Whenever I , noting happens.7附 件A
8、ttachment 附件 I enclose the valuation report for your reference. 我附加了 评估 报 告供您参考。 Attach is the design document, please review it. 设计 文档在附件里 ,请查阅 。 Please see attached picture/technical data. 请见 附件 图片 /技 术 数据。 Attached/Enclosed please find todays meeting notes. 今日会 议记录见 附件。9反馈及措施Give feedback 意见反馈Will get back to you ASAP会尽快回复你！Please see comments/the reply below in bold black.请见 下方粗体字体回复。My answers are in blue below.答复已 标蓝 。I add some comments to the document for your reference.我就文档添加了意 见 ,仅 供参考。
