Unit 1 Reservation 酒店预订 Key point: to answer questions concerning reservation to take a reservation to cancel a reservation to confirm a reservation Warm up: Reservation Procedures Greet the guest Ask about reservation information Check the room availability Confirm the reservation/Refuse the reservation Key words in the text reservation n. 预订，预约 responsibility n. 责任, 职责 advance adj. 事先的, 预先的 concerning prep. 关于 assign vt. 分配, 指派 cancellation n. 取消 revision n. 修订, 修改, 修正 confirmation n. 证实, 确认,
