Chapter 2:Diversity in Organizations Weichun Zhu Department of Labor Studies and Employment Relations003 Keller Building Pennsylvania State University University Park,PA 168022-0Chapter Learning ObjectivesAfter studying this chapter,you should be able to:Describe the two major forms of workforce diversity.Define the key biographical characteristics and describe how they are relevant to OB.Define intellectual ability and demonstrate its relevance to OB.Contrast the two types of ability.Describe h
