Source:pmbok guide 2000 2002 Robbins-Gioia,Inc.8-1Quality PlanningQuality AssuranceQuality ControlProcesses necessary to ensure that the project will satisfy customer requirementsChapter 7 Project Quality ManagementSource:pmbok guide 2000 2002 Robbins-Gioia,Inc.8-2Quality ManagementQuality PlanningPlanningQualityControlControllingQualityAssuranceExecutingSource:pmbok guide 2000 2002 Robbins-Gioia,Inc.8-3Quality ManagementAddresses both the management of the project and of the product of the proj