English&Communicationfor Colleges Review of Chapter 4Themostcommoninternaldocumentsarememosandemails.最常见的对内文件是备忘录和电子邮件。Memosandemailsare efficient media ofinternalbusinesscommunication.1.Theycanbesenttomorethanonereceiver.2.Theytakelesstimetoformatandkeythanletters.3.Theyarelessexpensive,time-consumingandcomplexthanconferencecallsormeetings.Purposes of using memos(1)toprovidearecord记录备案(2)toadvise,directorstatepolicy建议,指导或发布政策(3)toinform告知(4)topromotegoodwill.提高信誉Parts of a memoMostmemoscontaina