E-commerce Kenneth C.LaudonCarol Guercio Traverbusiness.technology.society.Second Edition1Chapter 11Online Service Industries線上服務產業線上服務產業2Copyright 2004 Pearson Education,Inc.Learning ObjectivesnDescribe the major features of the online service sector描述線上服務業的主要性質。nDiscuss the trends taking place in the online financial services industry討論線上財金服務產業發生的趨勢。nIdentify the key features of the online banking and brokerage(仲介),insurance,and real estate(房地產)industries指出網路銀行、仲介、保險和房地產產業的主要特點。3Copyright 2004
