Communication For ManagersBusiness and Tourism Management School Business and Tourism Management School of Yunnan University of Yunnan University Session 2 AgendavCommunication Strategies Communicator strategy 沟通者策略沟通者策略Communication Style Communication Style 沟通方式沟通方式 Audience strategy 听众策略听众策略Message strategy 信息策略信息策略 Channel choice strategy 渠道选择策略渠道选择策略Culture strategy 文化策略文化策略 什么是沟通?v一一.理解沟通理解沟通1 1.什么是沟通问题什么是沟通问题:我发了个邮件你收到了吗?我发了个邮件你收到了吗?v沟通沟通-是意义的传递和理解是意义的传递和理解.最完美的沟通是想最完美的沟通是想法或思想传递到接受者后法或思想