1、酒店 VI 设计各部门清单HOTEL VI LIST附件一(31 项)一、酒店基础要素:(14 项) A. Hotel Basic Elements (14 items) A1、标志2、标志制图标准3、标志最小保护空间4、标志最小使用尺寸规范5、标志中英文字体标准规范6、标志与标名横(竖)式组合7、标志色彩使用规范8、标志明度比使用规范9、酒店辅助图10、酒店辅助图使用规范11、酒店字体使用规范12、酒店用色使用规范B1、各营业部门标志(限三个营业部门标志)2、各营业部门标志最小使用尺寸规范A1. Symbol2. Symbols cartography criterion 3.Minimum
2、 clear space for Symbol4.Minimum size criterion for Symbol5.Hotel standard Chinese and English fonts6.Combination of Symbols and name (horizontal vertical style)7. Symbol color criterion8. Symbols brightness ratio criterion9.Hotel secondary graphics10.Hotel secondary graphics criterion11.Hotel fonts
3、 criterion12. Hotel colors criterionB1. Symbol of each business outlet 2. Minimum size for each business outlet symbol 二、酒店应用要素: B:Hotel Application Elements:(A)对外宣传及行政用品:( 17 项)1、平面广告(1/2 版,1/4 版)版式规范2、户外广告牌版式规范3、海报版式规范4、户外灯杆广告旗版式规范5、车体形象规范6、T 恤7、雨伞8、笔记本9、打火机10、公文袋11、文件夹12、来宾卡通行证13、员工证14、员工牌15、水杯16
4、、烟灰缸17、小圆笔/圆珠笔1.Ad & Executive Articles (17 items)1.Plane ad2.Outdoor ad billboard3.Poster ad4.outdoor lamppost ad flag5.Vehicle ad series 6.T-shirt7.Umbrella8.Notebook9.Lighter10.Briefcase11.File folder12.Guest pass13.Employee ID card14.Employee nameplate15.Cup16.Ash tray17.Ball pen酒店 VI 设计各部门清单HOT
5、EL VI LIST附件二(25 项)二、酒店基础要素:(25 项) C. Hotel Application Elements (25 items): (B)客房部一次性用品(19 项)1、火柴盒2、洗衣袋3、报纸袋4、西装套衣袋5、客房用衣架6、洗衣房用衣架7、洗发液8、沐浴露9、护肤液10、擦鞋布11、丝瓜络12、针线包13、卫生袋14、香皂15、浴帽16、牙具17、梳子18、剃须刀19、指甲锉(C)客房及餐厅(小配套) ( 6 项)1、红茶包2、绿茶包3、咖啡糖包4、白糖包5、调酒棒6、餐巾纸I. Guest Room Disposable Articles(19item)1.Matc
6、h box2.lundry bag3.Newspaper suit bag4.Business suit bag5.Guest room clothes rack6.Laundry clothes rack7.Shampoo8.Bath lotion 9.Skin care lotion10.Shoes shining cloth11.bath sponge 12.Sewing kit13.Sanitation bag14.Soap15.Bath cap16.tooth set17.Comb18.Razor19.Nail clipperIII. Guest room and restauran
7、ts(6 items) 1.Black tea bag2.Green tea bag3.Coffee sugar bag4.White sugar bag5.Stirrer 6.Napkin酒店 VI 设计各部门清单HOTEL VI LIST附件三(21 项)三、酒店基础要素:皮具类(21 项) A. Hotel Application Elements: Leather (21 items): 1、电视遥控器套/座2、迷你吧单夹3、便签夹/盒4、洗衣单夹5、纸巾盒(正方型/长方型)6、大班台垫7、服务指南夹8、垃圾桶9、冰桶皮套10、托盘11、皮闹钟12、胶杯垫13、客人遗留物品登记册14、
8、AM 记录本15、欢迎夹(宣传品套装夹)16、大堂值班经理记事薄17、会议皮垫(A4)18、咨客薄19、订厅薄(封面)20、点菜夹21、收银夹1.TV remote control cover/rack2.Mini bar list folder3.Norepaper list folder4.Laundry list folder5.Napkin box (square/rectangle)6.Executive table pad 7.Service directory folder8.Garbage bin9.Ice bucket leather cover10.Sercing tray
9、11.Leather alarm clock12.Gluey coaster13.Guests property left behind registration14.AM notebook15.Welcome folder(propaganda set folder)16.Assisirant Manager memo pad17.Leather pad for conference(A4)18.Guest consultation book19.Room reservation book(cover) 20.Dishes order folder21.Cashier folder酒店 VI
10、 设计各部门清单HOTEL VI LIST附件四(32 项)四、酒店基础要素:管家部(45 项) E. Hotel Application Elements: Housekeeping Department (45 items) 1、国际#5 标准信封2、国内#5 标准信封3、宾客意见函4、便签纸5、服务指南内页(版式)6、早餐挂牌7、天气预报卡8、晚安卡9、严禁烟火卡10、巧克力盒11、请速打扫牌12、请收客衣牌13、明信片14、总经理欢迎卡15、购物袋(手提袋)16、信纸17、免费擦鞋服务18、传真纸19、免费赠饮卡20、每天客用物品领用表21、床单环保卡22、毛巾环保卡23、洗衣致歉卡2
11、4、杯垫25、杯盖26、影视(频道)指南(版式)27、请勿将我带走(不干胶)28、干洗单29、湿洗单30、迷你吧单31、请勿打扰联系卡32、保险箱使用说明书1.international standard envelop #52.Domesrtic standard envelop #53.Guest comments4.note paper5.Service directory inner pages (format)6.Breakfast doorknob menu7.Weather forecast card8.good night card 9.no smoking card 10.c
12、hocolate box11.Please make up the room12.please collect my laundry13.postcard14.genaral manager welcome card15.shopping bag (handbag)16.encelop plimentary drinking card18.facsimile plimentary drinking card20.Daily guest articles drawing form21.environmental protection card of bed sheet 22. environme
13、ntal protection card of towel23.laundry apology card 24.Caster25.Glass cover26.TV and movies (channel)directory (format )27.please do not take me away (adhesive glue )28.Dry cleaning bag29.laundry bag30.Mini bar list31.Please do not disturb32.Safe deposit box application instruction 酒店 VI 设计各部门清单HOT
14、EL VI LIST附件五(31 项)五、酒店基础要素:管家部(45 项) E. Hotel Application Elements: Housekeeping Department (45 items) 33、失物招领登记表34、宾客用品借用表35、婴儿看护申请表36、客房侍应生报告表37、中班客房服务员报告38、洗衣跟随进单39、楼层领班查房记录表40、楼层布草交收单41、客房楼层房态表42、客房返工表43、Pa 部清洁单44、遗留物品登记表45、电池纸袋33.Lost and found registration34.Guest articles on loan record35.Ba
15、by sitter application form36.guest room attendant report37.PM shift room attendant report 38.laundry tracing form 39.floor captain room check record40.floor linen delivery form41.floor room status form 42.guest room redone work form 43.PA department cleaning form44.guests property left behind regist
16、ration45.Battery paper bag六、酒店基础要素:管家部(49 项) G Hotel Application Elements: Front Office (49 items):1、欢迎卡(套)2、欢迎卡插卡3、门锁磁卡4、留言单5、留言袋6、团体要是袋7、房价表8、酒店名片9、商务中心车票袋10、行李寄存牌11、团体行李牌12、行李标贴(不干胶)13、易碎物品,小心轻放牌14、传真信封15、商务中心价目表16、请送我至17、草餐券18、免费赠饮券1.Welcome card (cover)2.insert card of welcome card 3.madnetic c
17、ard of door lock4.message sheet5.message bag6.Group keys bag7.room tariff8.Hotel business card9.business center tickets bag10.luggafe storage tag11.group luggage tag 12.luggage label(adhesive glue)13.fragile articles, please handle with care14.facsimile envelop15.business center tariff16.please driv
18、e me to 17.breakfast plimentary drinking coupon酒店 VI 设计各部门清单HOTEL VI LIST附件六(49 项)六、酒店基础要素:前厅部(49 项) G. Hotel Application Elements: Housekeeping Department (49 items) 19、传真纸20、团队入住登记表21、临时住宿登记表(2 合 1)22、表现()记表23、免费款待单24、订房单25、订房确定书26、加床通知书27、更改通知书28、订金收据29、杂费收据30、扣减凭证31、现金退还凭单32、商务中心凭证33、传真回复单34、订票委
19、托书35、转交物品登记表36、雨伞出借单37、值班经理记事薄内页38、贵宾接待通知单39、延迟退房/续住通知40、委托代办登记单41、预订确认书42、每日商务中心统计表43、叫醒服务一览表44、行李寄存记录45、住房/退房行李工作记录46、团体行李登记表47、客车服务48、派车申请单49、车队营业报表19.Facsimile sheet20.group check-in registration21.temporary check-in registration22.safe deposit box access record plimentary entertainment form24.r
20、oom reservation confirmation 25.room reservation confirmation26.exrra bed notice 27.change and amendment notice 28.deposit receipt29.Miscellaneous charges receipt30.deduct voucher31.cash refund voucher32.business center voucher33.facsimile reply sheet34.tickets reservation authorization35.Transfer a
21、rticles registration36.umbrella on loan37.duty manager notepad inner pages38.VIP reception notice39.late check-in/extension of stay notice 40.Authorization registration 41.reservation confirmation42.Daily business center statistics43.Wake-up service form44.luggage storage record45.check-in/check out
22、 luggage record 46.group luggage registration47.limousine service 48.vehicle application form49.transportation business report酒店 VI 设计各部门清单HOTEL VI LIST附件七(23 项)七、酒店基础要素: M. Hotel Application Elements: 市场营销推广部(23 项) Sales & Marketing Department (23 items) 1、酒店简介(封面、版式)2、酒店开业请柬3、积分奖励封面4、婚宴宣传单封面5、婚宴宣传
23、单封面6、销售夹7、团队订房确认书8、办公用信纸9、办公用传真纸10、贵宾卡宣传折页(版式)11、贵宾卡封套12、贵宾金卡13、贵宾银卡14、宴会感谢信15、营销拜访电话记录表16、营业员推广成绩记录表17、订房通知单18、商务客户申请表19、宴会(会议)确认书20、会议租场登记表21、内部预订通知单22、国内#7 信封23、国内#9 信封1.Brief introduction of the hotel (cover /format)2.Hotel opening invitation 3.Scores reward cover4.Weddung banquet leaflet cover5
24、.Banquet leaflet cover6.Sales folder7.Group room reservation confirmation8.Offical letterhead 9.Ofifcal facsimile sheet10.VIP card propaganda foldout 11.VIP card cover12.VIP gold card13.VIP silver card14.Thanks letter of banquet 15.Sales visit and telephone record16.Se,les clerks extended achievemen
25、t record17.Room reservation notice18.Business account application19.Banquet confirmation20.Conference room rental registration21.Inner reservation notice 22.domestic envelop#723.Domestic envelop#9酒店 VI 设计各部门清单HOTEL VI LIST附件八(30 项)八、酒店应用要素: I. Hotel Application Elements: 中餐部(30 项) Chinese Restaurant
26、 (30 items) 1、大菜牌(封面、内页版式)2、小菜牌(封面、内页版式)3、酒水牌(封面、内页版式)4、筷子套5、牙签套6、特别介绍卡7、留座卡8、宴会请柬9、婚宴请柬10、利是封11、茶壶茶叶标签(多款)12、客人存酒卡13、厨师号14、席珍套(宴会菜单封面)15、席珍套内页16、粉红大菜单17、入厨单(小)18、入厨单(大)19、海鲜单20、台卡(海鲜池)21、沽清单22、酒水单23、食物记录卡24、订厅薄内页25、中餐咨客记卡表26、就把进销存日报表27、就把进销存日报表28、月餐具损耗表29、点心纸(单)30、中餐销售一览表1.Menu (large) (cover / inn
27、er pages format)2.Menu(large)(cover / inner pages format)3.Beverages menu (cover / inner pages format)4.Chopsick cover 5.Toothpick cover6.Special recommendation card 7.Seat reserved card 8.banquet invitation9.Wedding banquet invitation 10.Lucky money 11.tea pot and tea label 12.guests liquor storage
28、 card13.chefs number14.banquet menu inner cover15.banquet menu inner page16.pink menu(large)17.cooking order (small)18.cooking order 19.seafood order 20.Table card(seafood pool)21.Sales and balance form 22.Beverage list23.food record card24.room reservation book inner pages25.chinese restaurant ques
29、t consultation record26.Daily Bars materials stock, sales & balance report (1)27. Daily Bars materials stock, sales & balance report (2)28. Monthly tableware spoilage form29.Dim sum sheet30.Chinese Restaurant sales form酒店 VI 设计各部门清单HOTEL VI LIST附件十(24 项)九、酒店应用要素: I. Hotel Application Elements: 西餐部(1
30、7 项) Western Restaurant (17 items) 1、西餐餐牌(封面、内页版式)2、早餐餐牌(封面、内页版式)3、酒水牌(封面、内页版式)4、牙签套5、台垫纸6、客房送餐服务(封面、内页版式)7、留座卡8、送餐用具记录表9、特别推荐10、试菜申请表11、酒水单12、蛋糕预订单13、每日市场购货表14、每日入厨物资计划表15、酒吧每日生果采购单16、酒吧每日盘点表17、入厨点菜单1.Western restaurant menu (cover /inner pages format)2.Breakfast Menu (cover /inner pages format)3.B
31、everage menu (cover /inner pages format)4.Toothpicks cover5.Table pad paper6.Guest room service (cover /inner pages format)7.Seat reservation card 8.room service tableware record9.Special recommendation10.dishes foretaste application 11.beverage list12.cake order13.Daily market purchase form14.Daily
32、 Kitchen materials plan form15.Daily Bars fruit purchase form16.Daily Bars check form17.Cooking dishes order十、酒店应用要素: K. Hotel Application Elements: 日本料理(7 项) Japanese food (7 items) 1、餐牌(封面、内页版式)2、酒水牌(封面、内页版式)3、铁板烧餐牌(封面、内页版式)4、筷子套5、牙签套6、入厨单7、点菜卡1.Menu (cover /inner pages format)2.Beverage menu (cov
33、er /inner pages format)3.teppanyaki menu (cover /inner pages format)4.Chopstick cover5.toothpicks cover6.Cooking order7.Dishes order card酒店 VI 设计各部门清单HOTEL VI LIST附件十一(25 项)十三、酒店应用要素: I. Hotel Application Elements: 人事部(25 项) Personal department (17 items):1、人事变动表2、人力申请表3、仪容信表检查问题清单4、假期申请表5、入职通知书6、加班
34、申请表7、发放制服授权单8、员工医疗申请单9、员工排班表10、员工离职表11、员工考勤表12、员工遗失损坏物品补领申请表13、培训师每月总结汇报表14、培训考勤表15、培训课程学员评估表16、换班申请表17、新员工入职部门培训表18、离职接见资讯表19、离职申请表20、签到培训表21、纪律警告通知书22、职位申请表23、行李物品放行通知单24、部门培训实施记录表25、部门培训每月计划表1.Personnel movement form2.personnel application form3. Appearance check questionnaire4.Leave mencement no
35、tification6.Overtime work application7.Uniform issue authorization 8.enployees medical treatment application9.Employee shift arrangement form10. Employee resignation form11. Employee attendance form12. Employees articles loss & spoilage re-drawing application13.Montuly trainer summary report 14.Trai
36、nning attendance form 15.Training course member appraisal form16.Shift change application17.Department training form of new employee18.resignation consultation form 19.resignation application20.Tranining attendance form21.Misconduct warning notice22.Job application23.Luggage pass notice24.Department training performance record25.Monthly department training plan