1、Chapter two 宾馆服务1 预定与入住Part one 详解惯用例句Id like to check in,please.我想办理入住登记。I would like to book a single room from May. 21 to 23 我想要一个单人间，从 21 号到 23 号。Single room 单人间 doubled room 一张双人床的双人间 twin-bedded room 带一对单人床的房间 suite 套房I have a reservation我预定了房间I need have a bellboy help.我需要一个服务生帮我们拿包。 Part two
2、 实用对话R:RECEPTIONIST D:DAVIDR:Good morning, sir,Can i help you?D:Yes,Id like .to check in,please.R:Do you have a reservation?D:Yes,my name is David Li.I have a reservation for three nights.R:Just a moment,please.Oh,yes,one double room and one single room.is that right?D:Yes.Im with my wife and child.
3、R:would you fill out this registration card?D:OK(after filling out the card)D:Here you areR:Right.Your room is 301, on the third floor.Heres your room keyD:Could i have a bellboy help with our bags?R:Sure. I will ring for one,Have a pleasant stay!David:Thank you.2 Room service.Part one 详解惯用单句Can you
4、 tidy up the room.你能收拾一下房间吗？We would like to order breakfast for tomorrow.我想订明天的早餐I would like to make a oversea call to china.我想打国际长途到中国。Do you offer laundry service?你们提供洗衣服务吗？Please tell me how to use the air conditioning.请告诉我怎么使用空调。part two 实用对话Carol: Hello! Please give me the front desk. 你好，请接柜台
5、。The front desk: Hello! This is the front desk. 你好，这是柜台。Carol: Give me room service, please. 请叫服务生来。The front desk: Yes, sir. 好的。Waiter: May I come in? 我可以进来吗？Carol: Just a moment. Come in. 请等一下，请进。Waiter: May I help you? 有什么需要我效劳的吗？Carol: Please tell me how to use the air conditioning and the bathr
6、oom. Thank you! Now I see. Waiter! What time do you clean the room? 请告诉我空调和浴室的使用方法。谢谢！现在我知道了。服务生，你们什么时候打扫房间？Waiter: At 10:00 A.M. every day. 每天早上十点。3.checking out 退房Carol: Id like to check out, please. 我想退房。Clerk: Room 420, sir? 420 号房吗？Carol: Yes. 是的。Clerk: One moment, please. Heres your bill, sir. 请稍等，这是您的账单。Carol: I want to pay my bill. Travelers check all right（credit card all right）? 我要付帳。旅行支票(信用卡) 可以吗？Clerk: Yes. Thank you very much. Have a good time! 可以。非常谢谢你。祝你玩的愉快。
