1、1 Bec higher copyrightQQ group:19996024abandon rate 挂断率（衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比）例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.absenteeism 旷工，缺勤例：Improvements in working conditions helped to reduce levels of absenteeism.absolute
2、 interest 绝对产权，绝对权益例：The company has an absolute interest in the building.academic intelligence 学术方面的才智例：Phrases such as “solves problems well,“displays interest in the world at large,“accepts others for what they are,“admits mistakes,“is goal oriented,“ and “converses well“ suggest that people focu
3、s on the worldly side of intelligence, as opposed to just “academic intelligence.academic smarts 学术方面的才能例：Its not the usual way of thinking about it - academic smarts-IQaccelerated learning 速成学习例：Accelerated learning shows that language learning an be fast, effective and enjoyable.access 1 使用，享用权例 1
4、： Access to these files is restricted.2 : Students have free access to the librarys scientific literature.access 2 进入例：Its acquisition of the group will allow it to gain access to Frances railway business.accommodation 1 适应性调节例：Legislation requires employers to make reasonable accommodations for the
5、 handicapped in hiring and other ways.accommodation 2 （应急的）短期贷款例：Were going to request a short-term accommodations from the bank to cover these payments until we can find other fundsaccessories 装饰品，首饰，衣饰例 1：I would like to thank you for the interest you expressed in our range of childrens and teenag
6、e fashion sportswear and accessories.例 2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.accessory apartment 附属房（个人独立住宅中供出租的多余房屋）例：In other countries, accessory apartments are not just tolerated but encouratged.Britain and Ge
7、rmany, for instance, offer tax breaks to homeowners who rent out portions of their houses.accident frequency rate 意外伤亡事故频率（按每百万工作小时计）例：Steps are being taken to cut down the accident frequency rate.accident report book 事故记录本access fee 使用费例：They have cut the access fee long-distance providers pay to l
8、ocal phone companies.accommodation address 临时通信地址例:Please write to my accommodation address.account 1 账户例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2 客户,生意往来关系例:The firm is one of o
9、ur major accounts.acquire 购入 ,取得所有权例: This is Cussons newly acquired factory in Poland.acquisition 收购例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.across-the-board 全面,全体例 1: They have decided to increase prices by
10、 4% across-the-2accountancy 会计工作例: To her, accountancy was a means to find out about business and be paid at the same time.accounts 1 账目例:The financial director was accused of falsifying the company accounts.accounts 2 会计部门 即 accounts department例: She works in accounts.accounts manager 会计部经理accounts
11、 payable 应付账款例: Accounts payable is created when a firm deals with suppliers who extend credit.accounts receivable 应收账款例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.achievable 切实可行的,可达到的例: Your objectives should be relevant to the job you have applied fo
12、r and achievable.board.例 2: To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.action figure (仿真)玩具人,活动人activewear 运动服例: Lauren has been making act
13、ivewear and basics like jeans and leather jackets for almost a quarter of a century.activity 经营项目, 经营业务例: The main activities of the company are manufacturing computer components and direct retailing to consumersAchilles heel 原意为阿基里斯的脚踵,引申为致命弱点例: However, an Achilles heel can usually be found that a
14、llows the headhunter to persuade them that they are, in fact, wanting to change.acid test 决定性的考验例: The acid test is whether or not somebody will actually buy the product.act of God 不可抗力, 天灾, 亦作 force majeure.例 1. Private householders or businessmen insure against burglary, loss or damage by vandalis
15、m or “acts of God“.例 2. The insurance policy does not cover acts of God.actuals 实际数字(相对于估计的数目 )例: These are the actuals for last years turnover.actuary 精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性，估计保险风险和费用)例：Actuaries spend their time working out whether or not an accident will happen and how much it w
16、ill cost if it does.adaptation 重新打造以适应本土化例 1：Adaptation may need to be made in branding, labeling, and packaging of the product.例 2：Potential risk refers to the level of adaptation required to enter foreign markets.added value 增加值，增值add-on 附加装置（可以是硬件或软件，目的为改进或增加功能） ，附加部分，亦作 add-in例 1：Its better to u
17、se a computer with add-on/in.例 2：Various add-ons/ins can be purchased to increase the output of the machine.address 1 满足（需求）例：Every effort is made to address costomer needs.address 2 作正式讲话，发表演说，向汇报例：The media relations manager addressed shareholders prior to the companys merger with a Swedish compan
18、y.address 3 处理，解决例：In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.address book 通讯簿例：Mke sure you have everybodys name in your address book.3例：An important aspect of marketing goods like CD players and televisions is possible added value
19、, such as free videos or CDs.addition （某一产品系列中的）新增产品例：The KR 700 is the latest addition to our range of fax machines.Additional Benefit Funding 附加福利基金（专款）例：You will be able to use as much as you like of your Additional Benefit Funding to “buy“ benefits.addressing machine 通讯地址打印机adjoining bedroom （两间
20、毗连的）套间administration charges 行政管理费，亦作 administration fees例: If youre just starting up, many banks offer special packages with no administration charges for the first year.administrative expenses 行政管理费用例：The secretarys salary, and expenses incurred in the office are shown as administrative expenses.a
21、dult day-care centre 成人日托服务中心例：Adult day-care centres, which provide supervision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.好了，今天就不唱歌了，上自习去了advance 预付款, 垫款例: I asked for an advance on my salary.advanced orders 预订货量例: The development of
22、 the game has taken two years but advanced orders are impressive.advancement 进步例: Businesses established in foreign countries should contribute to the social advancement of those countries.advance publicity 前期宣传例: The product has sold well considering it was not given much advance publicity.advance
23、reservation clerk (酒店)客房预订接待员例：These major sectors are telecomms, IT, agro-industry and what is termed “welfare“.air freight operator 空运公司例：This air freight operator has no travel service.airline 航空公司例：I flew with my favourite airline as always.airline business 航空业务例：Cathay Pacific（国泰航空公司） is in the
24、 airline business.advantageous 有利的例:Applicants with a background in engineering or processing would be highly advantageous.adversarial relationship 长期敌对关系 ,长期关系紧张例:Top management called on the companys division heads to start acting like members of the same team rather than displaying an adversarial
25、 relationship.advertising agency 广告公司例: You need to employ an advertising agency to create a product image.advertising business 广告业例: Dentsu is in the advertising business.(Dentsu 日本电通公司)advertising campaign 广告宣传活动例 1: If one advertises excessively, the advertising campaign could suffer from wearout
26、.例 2: The automobile company created a massive advertising campaign to increase interest in its new electric cars.advertising consultancy business 广告咨询公司例:He now plans to set up his own advertising consultancy business.advertising selection 广告甄选(法)例: Adervertising selection, which is placing an adve
27、rtisement in newspaper or magazine, is most suitable for those vacancies which do not require particularly high levels of specialised 4OK，so much for todayadvisory service 咨询服务例：The bank provides a financial advisory service for all its clients.aero (车辆等) 流线型的例：We lowered the front end for more visi
28、bility, and softened the lines for a more aero look. affiliation 1 联营公司例: We have a number of affiliations throughout the country.affiliation 2 附属机构例: Please put your name, address and affiliation.knowledge.advice note 通知单(供货商给收货人,列明货物性质、数量、运输日期及方式等)例：We have received an advice note for the goods we
29、 ordered.advid 自荐录像带（拟考大学或求职的人将自己的专长或优点录制在录像带上供学校或聘用单位考虑录取或录用）advisory board 咨询委员会例：You will benefit from establishing an advisory board of experienced business people who can guide you through the growth process.affinity (group) card 团体(组织)卡(志为具有共同背景或是联系 的个人群体,如人事相同专业、校友或退休人员组织等共同使用的信用卡)after-care
30、service 售后服务例：Make sure that the company you buy from can offer a comprehensive and convenient after-care service.after-sales service 1 售后服务(常用于汽车、电脑、家用电器等耐用消费品)例：We off a full after-sales service.after-sales service 2 售后服务中心例：Many large companies in Shanghai have geared themselves to the internatio
31、nal conventions and set up after-sales services accepting repairs and dealing with customers complaints.after-sales warranty 售后保单against all risks 保全险例：These are goods insured against all risks.agency 代理行，经销处，公众服务机构，代理公司，中介公司例：The firm has agencies all over the world.agenda 议程例：An agenda is a list o
32、f things to discuss at a meeting.agent 1 代理商，代理人例：He is an authorized agent for a large insurance company.agent 2 作用力例：We believe that business can be a powerful agent for social change.aggressive police-style interview technique 咄咄逼人的警察审犯人式的面谈方式例：He does not suggest an aggressive police-style inter
33、view technique, but insists that close inspection of a curriculum vitae is absolutely essential.aggressive reporting 乐观高估的财务报告例: Some financial statements tend to increase income(aggressive reporting), others decrease income( conservative reporting).agribusiness 企业化农业，家业综合企业例：He works for an agribus
34、iness company.agro-industry （化肥制造、仓库建筑等）农用工业agency recruitment 通过职业介绍所招聘例：Recruitment in the UK is divided into agency recruitment, advertising or executive search.airlines 航空公司(多用于航空公司名称中)例: English Royal Dutch Airlines (均大写)例:The two firms are amalgamating to increase productivity and save running
35、 costs.5air miles 里程奖 亦作 air-miles awards例 1: The attraction of air miles is easy to understand.例 2: Air-miles awards for frequent flyers are one of airline services.air time 通话时间例: Traditionally, cellar（此处应为 cellular,谢谢千千提醒） users have paid the air time for incoming calls as well as outgoing.airway
36、s 航空公司(主要用于航空公司名称中)例: British Airwaysalcometer 酒精检测仪 (通过检查呼吸测出血液中酒精含量的仪器),亦作 Breathalyzer, drunkometer例:We are empowered to stop any motorist for routine reasons, and we can ask them to blow into the Alcometer if we think they might be over the limit.all-expenses-paid trip (由公司出钱的) 免费旅行例: To reward
37、the top sellers, the company is offering them an all-expenses-paid trip to Las Vegas in America.allotment 配股例: Allotment has been made by random draw because of oversubscription.all-risk policy 全险,综合险,全险保单例: We have taken out an all-risk policy on the electronic equipment.alternative 非主流的例: Coca-col
38、a already has 8 per cent of the alternative beverage market.aluminum can 易拉罐, 亦作 ring-pull can 或 popamalgamate 合并amenity 1 (常作 amenities)便利设施 ; 生活福利设施 例: The large 17th century house has been tastefully renovated and refurbished to provide all the amenities of a modern conference center.amenity 2 设施
39、齐全的现代化福利生活区例: This area has been developed into an amenity.American Express 美国运通信用卡例: Departure-tax stamps can be bought at airports and post offices with Australian currency or by American Express, Visa or MasterCard.American plan 美式酒店服务(提供住宿、一日三餐及一应服务)，美式收费制（包括缮宿及一应服务费在内的旅馆收费制）例： American plan inc
40、ludes bed, breakfast, lunch and dinner.amortization 摊销例： Amortization is the depreciation of intangible assets such as Patents and Goodwill.angle 投资天使，对个人投资者（ private investors）的别称，也叫 angel invester 例 1：Its important to start networking to find an angel long before you actually need the capital.例 2：
41、Angel investor: An individual investor who has made one or more equity investments in emerging growth technology firms.annoyance 令人讨厌的人或事例:The target market has viewed the ad so many times that it no longer makes a positive impression, and, in fact, it may make a negative impression in the form of a
42、n annoyance.annual general meeting 年度股东大会 (根据法律规定每年举行,出席的包括公司成员,股东和董事),简称 AGM.口语里也称 the yearly shareholders meeting.例: The financial results will be announced at the annual general annual return 年度报表例: We are in the middle of making our annual return.answering machine 录音电话,等于(英)answerphone例 1:There
43、were three messages on the answering machine.例 2:The answerphone has fourteen minutes recording time, which is a bonus for any business.anti-fraud technique 防伪技术6meeting.annualization 年工时制例: She also said companies might be able to implement the governments measures based on the “annualization“ of w
44、orking hours rather than a calculation week by week.annual production 年产量例: Within five years annual production went from 20 000 to 230 000 cars and the company founded its first South American subsidiary.annual profit 年收益,年利润例: The company produces an annual profit of 25 million.annual report 年报例:
45、An annual report is a document which tells you about the companys performance over the year.appointment 任命,(聘任的)职位例: There has been a new appointment to the board.appraisal 评价,评估例: annual appraisal interviews 年度能力评估面试appointed 1 任命的例 1: Measures are taken to ensure that newly-appointed members of st
46、aff are integrated effectively into existing teams.antitrust 反托拉斯,反垄断例: Antitrust laws are a set of laws in the USA that aim to prevent large companies from controling all of the market for their products.any other business 任何其他议题( 通常在会议议程末),简称AOB例 1:Is there any other business?2:You may bring the i
47、tem up under any other business.3:As staff holiday arrangement is a bit complicated this time, I dont think we should include it under any other business.aperitif 开胃酒appeal 吸引力例:Department stores appeal to people of all age groups, but particularly the 30-50 age category.apple polishing 逢迎,拍马例:Other
48、 employee didnt like him and believed that his recent promotion was more the result of his apple polishing than his actual achivevements.application money 认购新股款项例:Application money must be returned with the appplication form. appointed 2 布置陈设的 ,装饰的例 1: This office is well appointed with all the last
49、est devices.2: This is a superbly/modestly appointed restaurant.appreciation 增值 ,升值例:For investors, innovation has translated into stong earnings growth and stock price appreciation.approach to dialogue 谈话方式例:Different language have their own approach to dialogue.arrival notice 到货通知.例:We have not yetreceived the carriers arrival notice.articles (在法律事务所) 培训期,律师实习例:Shes doing her articles with a firm in London.A share A 股股票(持有者没有投票权的普通股票)例: But the A shares, off limits to foreign investors, were still among the best perfo
