1、 商务英语难词解析汇编汇abandon rate 挂断率（衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比）例： By choosing the right on-hold music, the company has reduced abandon rate by 50%. absenteeism 旷工，缺勤例：Improvements in working conditions helped to reduce levels of absenteeism.absolute interest 绝对产权，绝对权益例：The c
2、ompany has an absolute interest in the building.academic intelligence 学术方面的才智例：Phrases such as “solves problems well,“displays interest in the world at large,“accepts others for what they are,“admits mistakes,“is goal oriented,“ and “converses well“ suggest that people focus on the worldly side of i
3、ntelligence, as opposed to just “academic intelligence.academic smarts 学术方面的才能例：Its not the usual way of thinking about it - academic smarts-IQaccelerated learning 速成学习例：Accelerated learning shows that language learning an be fast, effective and enjoyable.access 1 使用，享用权例 1： Access to these files is
4、 restricted.2 : Students have free access to the librarys scientific literature.access 2 进入例：Its acquisition of the group will allow it to gain access to Frances railway business.access fee 使用费例：They have cut the access fee long-distance providers pay to local phone companies.accessories 装饰品，首饰，衣饰例
5、1：I would like to thank you for the interest you expressed in our range of childrens andteenage fashion sportswear and accessories.例 2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.accessory apartment 附属房（个人独立住宅中供出租的多余房屋）例：
6、In other countries, accessory apartments are not just tolerated but encouratged.Britainand Germany, for instance, offer tax breaks to homeowners who rent out portions of theirhouses.accident frequency rate 意外伤亡事故频率（按每百万工作小时计）例：Steps are being taken to cut down the accident frequency rate.accident re
7、port book 事故记录本accommodation 1 适应性调节例：Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.accommodation 2 （应急的）短期贷款例：Were going to request a short-term accommodations from the bank to cover these payments until we can find other fundsaccommod
8、ation address 临时通信地址例:Please write to my accommodation address.account 1 账户例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2 客户,生意往来关系例:The firm is one of our major accounts.accountancy
9、 会计工作例: To her, accountancy was a means to find out about business and be paid at the same time.accounts 1 账目例:The financial director was accused of falsifying the company accounts.accounts 2 会计部门 即 accounts department例: She works in accounts.accounts manager 会计部经理accounts payable 应付账款例: Accounts pa
10、yable is created when a firm deals with suppliers who extend credit.accounts receivable 应收账款例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.achievable 切实可行的, 可达到的例: Your objectives should be relevant to the job you have applied for and achievable.Achilles
11、heel 原意为阿基里斯的脚踵,引申为致命弱点例: However, an Achilles heel can usually be found that allows the headhunter to persuadethem that they are, in fact, wanting to change.acid test 决定性的考验例: The acid test is whether or not somebody will actually buy the product.acquire 购入,取得所有权例: This is Cussons newly acquired fa
12、ctory in Poland.acquisition 收购例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.across-the-board 全面,全体例 1: They have decided to increase prices by 4% across-the-board.例 2: To save money, identify current problems, and
13、 make the old company more dfficient,the new president ordered an across-the-board examination of expenditures and operational procedures in every department.action figure (仿真)玩具人,活动人activewear 运动服例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of
14、a century.activity 经营项目, 经营业务例: The main activities of the company are manufacturing computer components and directretailing to consumersact of God 不可抗力, 天灾, 亦作 force majeure.例 1. Private householders or businessmen insure against burglary, loss or damage by vandalism or “acts of God“.例 2. The insur
15、ance policy does not cover acts of God.actuals 实际数字 (相对于估计的数目)例: These are the actuals for last years turnover.actuary 精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性，估计保险风险和费用)例：Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.adaptation 重新
16、打造以适应本土化例 1：Adaptation may need to be made in branding, labeling, and packaging of the product.例 2：Potential risk refers to the level of adaptation required to enter foreign markets.added value 增加值，增值例：An important aspect of marketing goods like CD players and televisions is possible added value, su
17、ch as free videos or CDs.addition （某一产品系列中的）新增产品例：The KR 700 is the latest addition to our range of fax machines.Additional Benefit Funding 附加福利基金（专款）例：You will be able to use as much as you like of your Additional Benefit Funding to “buy“ benefits.add-on 附加装置（可以是硬件或软件，目的为改进或增加功能），附加部分，亦作 add-in例 1：
18、Its better to use a computer with add-on/in.例 2：Various add-ons/ins can be purchased to increase the output of the machine.address 1 满足（需求）例：Every effort is made to address costomer needs.address 2 作正式讲话，发表演说，向汇报例：The media relations manager addressed shareholders prior to the companys merger with a
19、 Swedish company.address 3 处理，解决例：In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.address book 通讯簿例：Mke sure you have everybodys name in your address book.addressing machine 通讯地址打印机adjoining bedroom （两间毗连的）套间administration charges 行政管理费，
20、亦作 administration fees例: If youre just starting up, many banks offer special packages with no administration charges for the first year.administrative expenses 行政管理费用例：The secretarys salary, and expenses incurred in the office are shown as administrativeexpenses.adult day-care centre 成人日托服务中心例：Adult
21、 day-care centres, which provide supervision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.好了，今天就不唱歌了，上自习去了advance 预付款, 垫款例: I asked for an advance on my salary.advanced orders 预订货量例: The development of the game has taken two years but ad
22、vanced orders are impressive.advancement 进步例: Businesses established in foreign countries should contribute to the social advancementof those countries.advance publicity 前期宣传例: The product has sold well considering it was not given much advance publicity.advance reservation clerk (酒店) 客房预订接待员advanta
23、geous 有利的例:Applicants with a background in engineering or processing would be highly advantageous.adversarial relationship 长期敌对关系,长期关系紧张例:Top management called on the companys division heads to start acting like members ofthe same team rather than displaying an adversarial relationship.advertising a
24、gency 广告公司例: You need to employ an advertising agency to create a product image.advertising business 广告业例: Dentsu is in the advertising business.(Dentsu 日本电通公司 )advertising campaign 广告宣传活动例 1: If one advertises excessively, the advertising campaign could suffer from wearout.例 2: The automobile compa
25、ny created a massive advertising campaign to increase interestin its new electric cars.advertising consultancy business 广告咨询公司例:He now plans to set up his own advertising consultancy business.advertising selection 广告甄选( 法)例: Adervertising selection, which is placing an advertisement in newspaper or
26、magazine, is most suitable for those vacancies which do not require particularly high levels of specialised knowledge.advice note 通知单(供货商给收货人 ,列明货物性质、数量、运输日期及方式等)例：We have received an advice note for the goods we ordered.advid 自荐录像带（拟考大学或求职的人将自己的专长或优点录制在录像带上供学校或聘用单位考虑录取或录用）advisory board 咨询委员会例：You
27、will benefit from establishing an advisory board of experienced business people who can guide you through the growth process.advisory service 咨询服务例：The bank provides a financial advisory service for all its clients.aero (车辆等) 流线型的例：We lowered the front end for more visibility, and softened the lines for a more aero look.affiliation 1 联营公司例: We have a number of affiliations throughout the country.affiliation 2 附属机构
