1、第一次接待客户该说啥欢迎语句 Welcome to our company 欢迎光临我们公司Is this your first visit to our plant 第一次来我们公司吗？Is there anything you are particularly interested in? 对我们的什么东西感兴趣吗？2 请对方询问Please feel free to ask any questions you want 没关系，请随便问什么吧Please stop me if you have anything to ask 有什么就随便问吧Just let me know if you
2、 have any questions 还有什么问题吗？实用语句(2)1.介绍个别部门Our Administration Department is over there 我们的行政部在那边I will show you our Marketing Department 我带你去看看我们的市场推广部Allow me to show you our showroom 请允许我带你去看看展览室吧2.关于销路There is a great demand for this product 这种产品很好销The goods are much in demand 这种产品很热销 This model
3、is hot welcomed by our clients 这种产品深受我们的客户欢迎实用语句(3)1. 议价Would it be possible to have changes in price? 价格不能变了吗？I think the price is not competitive enough 我想这个价格没有足够的 竞争力I am afraid the price is not acceptable 恐怕我不能接受这个价格2. 还价We can reduce the price by 30% if your order is big enough如果你订购量够大的话价格可以降3
4、0%We can reduce our price to the level you suggested 我们可以降低价格到你的要求实用语句(4)介绍新产品This is our lastest model 这是我们的最新模型Would you like to take a look at our new products? 想看看我们的新产品吗？Have you come across this kind of products before? 您以前见过这种产品吗？We hightly recommend this kind of products 我们极力推荐这中产品 作出保证We gu
5、arantee that those misprinted user manuals will be replace我们保证这些印错的用户手册将被换掉We promise to deliver the goods before 4 oclock this afternoon我们答应您今天下午四点钟前把货送到Please let us know if the goods are not in good condition 请告诉我们实话是否货物不好实用语句(6)解释原因Please understand we are processing your order as quickly as we
6、can您应该知道我们正在尽快地赶工I will check and see what went wrong我来查查看错在那里It would be better if one of our engineers has a look at the machine如果当时有一个工程师看一下该设备情况会好得多Please accept our apologies for the delay 送货迟了请接受我们的道歉I am sorry to hear that, there must be some errors in the production process很对不起肯定是生产工序出错啦实用语句
7、(7)询问详情What exactly is the problem? 确实的问题是什么？Can you give me the order number? 请告诉我订单号好吗？What is the actual quantity stated? 实际的数量说明什么？实用语句(8)讨论合约内容When can we discuss the contract? 什么时候我们可以商量签约We would like to discuss the means of delivery detail 我们想详细商谈送货条款There are some points we have not worked
8、out 还有一些要点我们还没达成一致实用语句(9)不能立即决定I can not give you a definte answer right now 我不能马上给您一个明确的答复Please let me think it over 让我再考虑考虑周全吧Would it be all right to give you an answer this afternoon? 下午再给您答复好吗？实用语句(10)在签约之前When can we sign the contract? 我们什么时候签约？Are you ready to sign? 您准备好签约了吗？Are you satisfied to the contract? 对这合同满意吗？
