1、Part one : general expressions 1) Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好） ，好，先生（夫人）2) How do you do? (- how do you do ?)您好！3) Hello (or hi )!您好！4) How is everything (with you )?（您的）一切都好吗？5) How are you getting on ( or along ) these days ?这几天过得怎么样？6) How are you ? (- Fine ,thank you
2、 .and you? )您的身体好吗？7) Glad (nice ) to see you .见到您很高兴。8) Welcome to our hotel. 欢迎到我们的酒店来！9) Its nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。10) Good bye.(or bye-bye)再见！11) Good night.晚安（晚间告别用）12) Have a good rest.祝您休息好！13) See you later (tomorrow).以后（明天）见！14) Hope to see you again soon.希望不久
3、再见到您！15) Have a good time.祝您过得愉快！16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17) Please dont leave anything behind.请不要遗忘你的东西。18) Mind (or watch) your step!请走好！19) We wish you a pleasant journey.祝您旅途愉快！20) Have a nice trip!一路平安！21) All the best!万事如意。22) Take care!多保重！23) Good luck!祝您好运！2
4、4) Thank you (very much)谢谢您（非常感谢） 。25) Thanks a lot.多谢。26) Thank you for coming.谢谢您的光临。27) Thank you for staying in our hotel.感谢您在我们饭店下榻。28) Im very grateful to you.非常感谢您。29) Its very kind of you.谢谢，您真客气。30) You are (most) welcome.不用谢，不用客气。31) Not at all.不用谢。32) Dont mention it.不用谢。33) My pleasure.(
5、or with pleasure)很高兴能为您服务。34) Glad to be of service.很高兴为您服务。35) At your service.乐意为您效劳。36) Im sorry.很抱歉。37) Excuse me.对不起。38) Im terribly sorry. Its my fault.非常抱歉，那是我的过错。39) Im awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。40) Sorry to have kept you waiting.对不起，让您久等了。41) Sorry to interrupt you.对不起
6、，打扰了。42) Thats all right.这没什么。43) It doesnt matter.没关系。44) Never mind.不要紧，没关系。45) Lets forget it.算了吧！46) What can I do for you?我能为您干点什么？47) Can I help you?48) 我能为您干点什么？49) Is there anything I can do for you?有什么能为您效劳的吗？50) Just a moment, please.请稍等一下。51) Dont worry about it 别担心。52) I beg your pardon?
7、(or Pardon?)对不起，请再说一遍好吗？53) You are wanted on the phone, Mr. Bellow.贝罗先生，有您的电话。54) Who is speaking, please?请问您是谁？（电话用语）55) Ill switch you to Room 1120.我马上给您接 301 房间。56) What number are you calling?请问对方什么电话号码。57) Who would you like to talk to?请问受话人姓名？58) Could you hold the line, please?请（拿着话筒）稍等一会好吗？
8、59) Here are come letters for you.这是您的信。60) What a shame!多可惜！61) Im sorry to hear that!听到这事我很难过。62) We are all sorry to hear of your illness.听说您病了都很担心。63) There ,there, Now try not to get too upset about it.好啦，不要为这事太烦恼了。64) I wish you good health.祝您健康。65) Let me wish you every success.祝您一切顺利！66) Hap
9、py New Year!新年快乐！67) Merry Christmas!圣诞节快乐！68) Happy birthday to you!祝您生日快乐！69) Congratulations!祝贺您！（恭喜）70) My hearty congratulations!衷心祝贺您！71) As you wish(or like)随您的便。72) Certainly.当然可以。73) Of course.当然可以。74) Go ahead and do what you like.干吧，你喜欢干什么就干什么。75) Im sorry, thats not allowed.对不起，这是不允许的。76
10、) No, Im afraid not.不，恐怕不行。77) Out of the question, Im afraid.恐怕不可能。78) Walk straight ahead.一直往前走。79) Turn left(right).往左（右）转。80) Go upstairs(downstairs).上（下）楼。81) Take the lift to the third floor.乘电梯到三楼。82) The lifts are in the lobby near the main entrance.电梯间在大厅靠大门外。83) The bellman will show you t
11、he way to the banquet hall.大堂服务员将领您去宴会厅。84) There is a washroom at the end of the corridor.洗手间在走廊尽头。85) The post and cable service is opposite the bar.邮电所在酒吧对面。86) The bank is next to the shop.银行在小卖部隔壁。87) You can get your money changed at the cashiers desk.你可以收银外兑换钱。88) How much would you like to c
12、hange?你要兑换多少呢？89) The rates of exchange are on the board there.兑换率写在那这的黑板上。90) There are some local products on sale here.这里出售一些地方产品。91) Its sold by weight(yard, meter)这个按重量（码，米）计价出售。92) Sorry, its sold out.对不起，卖完了。93) How do you like this?您看这个怎么样？94) What about that one?你看那个好吗？95) Here is your chan
13、ge.这是找您的钱。96) Here is your receipt.这是你的收据。97) Air mail or ordinary mail? 是航空信还是平信？98) An air mail letter for abroad is $1.60.寄往国外的航空信需 1.60元。99) The travel agency in the hotel takes all kinds of booking.饭店的旅行社代办各种预订票。100) Please dont smoke here.请不要在这里抽烟。Part two: reception 11:30 a.m. to 1:30 p.m. fo
14、r lunch ; 6:30 p.m.to8:30p.m. for dinner.早饭：7：00 到 9：00餐厅供应时间是：午饭：11：30 到下午1：30；晚饭：6：30 到 8：30224) May I have your name, please?请问您的姓名。225) Can you give me your name,please?我可以问您的姓名吗？226) Heres the menu.这是菜单。227) Ill bring you the menu,sir.先生，我给您拿菜单。228) Here are the menu and wine list.这是菜单和酒单。229)
15、Are you ready to order?您现在点菜吗？230) Would you like to order now?您现在点菜吗？231) May I take your order now?您现在可以点菜了吗？232) What have you decided on?您决定吃什么了吗？233) Would you like Chinese food or Western food?您要吃中餐还是西餐？234) What would you like?您想吃点什么？235) What would you like to start with?您先来点什么？236) What wou
16、ld you like to follow?您下一道菜点什么呢？237) Would you like something to drink?您想喝点什么吗？238) What would you like for a drink?您想喝什么？239) Would you like to order aperitif?想要点开胃酒吗？240) Would you like an aperitif before lunch?饭前您想吃点开胃的东西吗？241) What kind of drink would you like ?您要点什么饮料。242) What kind of juice do
17、 you want?您要茶还是咖啡？243) Will you have tea or coffee?你要喝茶还是咖啡？244) Do you like your coffee,black or white?您喜欢清咖啡还是牛奶咖啡？245) Would you like green tea or black tea?您喜欢绿茶还是红茶？246) Would you like to try MaoTaithe best Chinese spirits?您想尝尝中国最好的酒茅台酒吗？247) Would you prefer Shanghai cocktail?您喜欢上海鸡尾酒吗？248) Wh
18、y dont you try a glass of dry white wine?干吗不尝一杯干白葡萄酒吗？249) What kind of Chinese food do you want?您想吃哪种中国食物？250) What kind of vegetables would you like?您想吃什么蔬菜。251) We have steak,roast chicken and vegetables today.我们今天供应牛排，烤鸡和蔬菜。252) Todays special is roast leg of lamb.今天的特别菜是烤羊腿。253) Everything is a
19、 la carte.这里只能点菜。254) Would you like to dine a la carte or table dhote?您是吃点菜还是公司菜。255) We have a buffet. You can have all you want for $ 10.我们有自助餐，您交十元钱可以随便吃。256) How would you like your eggs?您喜欢几成熟的鸡蛋？257) How would you like your streak, well done,medium or rare?您喜欢几成熟的牛排，是熟透的，还是适中的，还是半生的？258) How
20、about trying some lobster?您是不是尝一尝大虾？259) I suggest you have a taste of Sichuan dishes.我建议您尝尝四川菜。260) Id recommend this dish to you.我愿意向您推荐一个菜。261) Im sure youll enjoy it.我肯定您会喜欢它。262) Its delicious and worth a try.它鲜美可口，值得一尝。263) Im sorry,there are no chops left.对不起，没有排骨了。264) We havent any more lob
21、ster today.今天的大虾已经卖完了。265) This is the soup you ordered.这是您点的汤。266) We are short of help today.我们今天人手少，267) Ill see about your order.我会去看看您点的菜做得怎样了。268) Do you care for a dessert?您是不是想吃点甜食。269) What do you want for dessert?你要吃什么甜食？270) Ill get you another one.我再给您端一份来。271) What else do you want?您还要别
22、的什么吗？272) Is there anything else?您还要别的什么吗？273) Could I serve you anything else?还需要我给您点什么吗？274) If you need anything else,just feel free to tell me.如果您还需要别的什么，尽管告诉我好了。275) Whats the problem,sir?先生，出了什么问题？276) Ill take to the chef and see what he can do.我去和厨师商量一下，看看他能否给予补救。277) If you dont like this d
23、ish, how about getting you another one?如果您不喜欢这道菜，是不是换个别的。278) Would you like it cooked a little more?您愿意把它再煮一下吗？279) Once its ordered and served, it cant be exchanged.凡是点的菜上桌以后是不能换的。280) Regretfully not.遗憾的是不行，281) Im really sorry,but you see my difficulty.真对不起，但也希望您能体谅我的难处。282) Im sure everything w
24、ill be satisfactory again next time you come.相信下次您再来时，一切都会使您称心满意。283) I do apologize for giving you the wrong dish.实在对不起，我把菜送错了。284) I seem to have misserved a dish.我好象上错了一道菜。285) Ill change it immediately for you.我马上给您换。286) I can offer you some oyster soup. Compliments of the chef.我可以向您免费提供一些牡蛎汤，算
25、是厨师的一点敬意。287) Is everything all right?一切都还好吗？288) How was the food?饭菜还好吗？289) How do you like the fish cooked this way?您觉得鱼这样烧怎么样？290) Is everything to your satisfaction?吃得满意吗？291) Whats your opinion of our service?您对我们的服务有什么意见吗？292) Would you like to sign for that?您准备签字挂帐吗？293) Would you like to pu
26、t it on your hotel bill?您准备将这个费用记到您饭店的总帐吗？294) Could you sign here,please?请您在这儿签字。295) May I also have your room number,please?我可以问一下您的房间号码吗？296) In our hotel we dont accept tips.我们饭店是不收小费的。297) The minimum charge for a dinner party of 200 people is 6000 yuan FEC, excluding drinks.200 人的宴会最低的 6000 人
27、民币况换券，不包括饮料。298) May I have a look at your invitation card?我可以看一个您的请柬吗？299) At a Chinese party the guests usually arrive 5-10 minutes early.中餐宴会客人通常提前五至十分钟到达。300) Its not good to be late.迟到是不好的。Part four: hotel English第四部他：饭店服务英语。301) We have single rooms,double rooms,suites and deluxe suites in our
28、 hotel.我们宾馆有单间、双人间、套间和豪华套间。302) Did you have a reservation with us?您在我们这儿预订房间了吗？303) Did you make a reservation?您预订房间了吗？304) How long do you expect to stay?你想待多长时间。305) Room 707 on the 7th floor is vacant.七楼 707 房间没人住。306) Im sorry,we dont have any single rooms left,would you like a double room?对不起，
29、我们没有剩余的单间了，你想要双人间吗？307) Im sorry,were rather full at the moment.can I recommend you to another hotel?对不起，我们这儿目前客满？我将为您推荐到另一家宾馆好吗？308) The price lf one single room id 70 dollars per day.单间是每天 70 美元。309) Would you please fill in this registration form?您填写一下这张登记表好吗？310) Would you please show me your pa
30、ssport?请出示一下您的护照好吗？311) Ill get a attendant to send your luggage up.我会叫服务员把您的行李拿上去的。312) Could you please show me your room card?请让我看一上您的房卡好吗？313) Heres your room key.这是您的房间钥匙。314) Ill show you to your room. This way,please.我会领您去您的房间的，这边请。315) Channel 6carries programs in English.第 6 频道播放英语节目。316) F
31、or local telephone calls,please press 9 first and then dial the number.若打本地电话，请按 9，然后再拔号。317) What kind of currency do you have?您有什么货币？318) What currency do you want?您要什么货币。319) I regret to say that we dont accept personal chaques here.很遗憾，我们这儿不受理私人支票。320) How much do you want to convert?您想换多少钱？321)
32、 Would you please endorse this check?请在这张支票上签个字好吗？322) Please count the money.请把这钱数一下。323) We have different kinds of accounts here. Which kind would you like to open?我们这儿有各类帐户，您想开那一种？324) Would you like a deposit account or a current account?您想存定期，还中活期？325) How do you want to send this letter?您想如何邮
33、寄这封信？326) Ordinary mail or air mail?您寄普通邮件，还是航空邮件？327) Normally it takes about one week for an air-mail letter to reach America.通常情况下，航空邮件到达美国需要大约一个星期。328) Your letter is overweight and you have to pay one yuan more.你的信超重，你得再付一块我。329) What does this parcel contain?这个包裹里包的什么东西？330) Whats in side this
34、 parcel?这包裹里是什么？331) Do you want to register this letter?你想寄信挂号信吗？332) You need a box to send these bottles.寄这些瓶子需要一个箱子。333) Whom do you wish to speak to?你相同谁讲话？334) Which call do you wish to place first?你想先打哪个电话？335) Do you have the number ad the name of the called party?你有被叫方的号码与名字吗？336) May I kno
35、w your name and your telephone number?我可以知道您的名字和电话号码吗？337) Please hold the line. Ill put you through in a minute.请拿好电话，马上就可以为您接通。338) Im sorry the extension is busy just now.对不起，电话分机刚才占线。339) Im sorry the line to Paris is very heavy this morning.对不起，今天早上巴黎的线路很忙。340) Please take a seat. Ill let you k
36、now when the call comes.请坐，电话来了我会叫您的。341) Would you like to postpone or cancel your call?您随后打电话，还是不打了？342) Mr.Wilson,New York is on the line. Go ahead,please.威尔逊先生，纽约接通了，请讲吧！343) You will not be put down through until this afrernoon.到今天下午你的电话才能接通。344) Please put down your name,address and telephone
37、number at the bottom of the form.请将您的名字、地址、电话号码写在这张表的下面。345) Thats altogether 26 words. And the charge is 总共 26 个字，共计费。346) Will you please fill in this laundry sheet?你将这张洗衣单填写一下好吗？347) What color do you want your coat dyed into?我想将你的大衣染成什么颜色？348) Were terribly sorry that your shirt was damaged.十分对不
38、起你的衫衣给弄坏了。349) How about this table over there?那边那张餐桌可以吗？350) Im sorry. Were rather full tonight.对不起，今晚我们这儿客满。351) How about this beef dish?这道牛排怎么样？352) What about the soup?这个汤怎么样？353) Would you like any drink?喝点什么吗？354) We have rice, noodles,steamed bread and jiaoai for your choice.我们在大米、面条、馒头和饺子供你
39、选择。355) What would you take for dessert?你想要点什么甜点？356) What liquor do you prefer?你喜欢什么饮料？357) Would you like something stronger?来点度数高的酒好吗？358) What are you going to have?你想要点什么？359) We have different kinds of strong drinks here for your choice. 我们有各种不同烈性酒供你选择。360) Would you like it with soda or ice c
40、ubes?你想加苏打还是冰块？361) How would you like it, single or double?怎么个要法？要单份还是双份？362) Would you like anything to go with your drinks?你想要点什么菜下酒吗？363) This style is very popular now.这个款式现在很流行。364) What brand do you want?你想要什么牌子？365) You look very nice in that dress.你穿上那件衣服显得很漂亮。366) The scarf goes very well
41、with the coat.这个围巾配上这件上衣显得很得体。367) They are all there on the shelf.它们都在那边的那个货架上。368) Im sorry theyre sold out.对不起，它们都卖完了。369) I regret to say they are out of stock at the moment很遗憾眼下缺货。370) Shall I wrap it up for you?我给你包一下吧。371) Thank you for shopping at our store.谢谢你光临我店购物。372) When do you plan to
42、 leave?你计划什么时候离开？373) Which train do you want to take?你想搭那一趟车。374) Your ticket is available now.你的票现在有效。375) Would you like a single or a return ticket?你想要单程票还是往返票？376) Im sorry,the flight is fully booked for the 20th.对不起，20 日的航班已全部预订完了。377) Ill check with the booking record.我可查一下订票纪录。378) Please ca
43、ll again one week before your departure date for reconfirmation.请在您出发前一周再给我打一个电话落实一下。379) Please come to pick up your ticket tomorrow.请明天来取票。380) You will need another on hour to get to the airport.到达机场还得一个小时。381) Im sorry there arent any tickets left for the Express 16.对不起，16 次特快没剩余的票了。382) Here is
44、 your ticket. Then train leaves at 1756 from platform 2.这是你的票，火车将于 17 点 56 分从 2 站台出发。383) How shall I make it? Separate checks or one common bill?怎么给你们结帐？分开结还是一块结？384) May I introduce myself?自我介绍一下吧？385) May I introduce Mr. Wilson to you?把威尔逊先生介绍您好吗？386) Im very happy to meet you.见了您真高兴。387) What do
45、 you think of this itinerary?您觉得这次旅程安排如何？388) What do you have to say to this plan?对这个计划你有什么意见？389) How do you like this proposal?你觉得这个建议怎么样？390) Do you have anything to add to the plan?这个计划你有什么补充吗？391) Do you have any special suggestions?你有什么特殊建议吗？392) What are the historical sites in this area?这个地
46、区有什么历史遗迹？393) What is the garden famous for?这个花园为什么出名？394) What a splendid scene!多么壮丽的景观啊！395) How stately it looks!它是多么庄严肃穆。396) What a beautiful sight?多么美丽的景色啊！397) I think you must be pretty tired after the long flight.我想你在经过这么长时间飞行后肯定很累了。398) Im sorry. I didnt quite catch what you said.对不起，我确实没弄
47、清你说的啥。399) The music was a little too noisy.这支曲子有点太躁杂了。400) Ladies and gentlemen,may I have your attention please?女士们，先生们，大家请注意一下好吗？Part five:English in tourism第五部分：旅游接待英语401) Could you please lend me your ears for a moment?请听我说几句好吗？402) This is the end of our tour today; shall we turn back?我们今天的观光到
48、此为至，我们回去吧？403) Heres the main gate again.又到正门啦。404) Perhaps you d like me to answer some questions now.或许现在你想让我解释几个问题。405) May I invite you to this Waltz?我请您跳华尔兹好吗？406) Will you accept my arm?请您跳个舞好吗？407) Can you oblige me with a dance?可以请您跳个舞吗？408) Would you like to join me again me again for this
49、disco dance?同我们一起来蹦迪好吗？409) Youre the best partner Ive ever danced with.你是我经历过的最好的舞伴。410) Good-bye and good luck.再见，祝您好运。411) Bon voyage.一路顺风。412) Goodbye and happy landing.再见，顺利到达。413) May you have a wonderful journey home?回家旅途愉快吗？414) I feel very sad to see you go.你要走，我心里感到很难过。415) Its very difficult for me to say goodbye to you.真不想对你说再见。416) I shall miss all of you.我会想念你们大家的。417) Lets keep in touch.让我们保持联系吧。418) Please write to me as often as you can.有时间请给我写信。419) Please drop me a line once a while.
