1、沪江剑桥商务英语网 http:/ for Part One (Interview)In the first part of the test, the interlocutor addresses each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested
2、 on their ability to talk about themselves, to provide personal information on their home, interests and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference.Sequence: 1. Introduction of people concerned2. Marksheets required3. Topics and QuestionsQuestions abou
3、t candidates names and hometownsWhats your name?How to spell your name?How do you spell your family name/surname/last name?Where are you from?Would you say its a good place to live in? (why)Do you like living in ? (why)Where would you rather live, or ? (why)Do you think it would be better to live in
4、 or ? (why)Do you come from a large family or a small one?Can you tell me a bit about in your family?Questions about candidates identity - work or studyDo you work or are you a student?What do you do?What do you study?Whats your major?What do you like most about your job?What do you like most about
5、your studies?Questions about Candidates Preference Regarding Their Work or StudyUnit One AWorking with Other People What kinds of people do you most like working/studying with? Why?What do you think are the advantages of working in a team of colleagues? Why?(Is it a good thing to work or study with
6、other people? Why/why not?)What sort of skills do you think a manager needs? Why?(What kind of person is a good manager? Why?)沪江剑桥商务英语网 http:/ Cooperate fully with each other;Trust each other;Listen to different points of view;Talk openly and honestly with each other;Offer help when others are under
7、 pressure;advantages Work towards a common objective;Everyone makes an equal contribution to the team;The members share information effectively within the team.Team members take on responsibility and be accountable when things go wrong;skills Be able to discuss roles and allocate them to team member
8、s;Be able to help individuals develop within the team;Be able to listen to different points of view;Skills and Qualities for WorkWhich specific skills will you need most in your career? Why?(Which skills are most important for your career? Why?)Team work can work constructively with others on a comm
9、on taskNegotiating discussion to achieve mutually satisfactory resolution of contentious issuesDecision making choice of the best option from a range of alternativesResolving conflict both intra-personally and in relationships with othersInfluencing convincing others of the validity of ones point of
10、 viewArguing for and/or justifying a point of view of course of actionProblem solving selection and use of appropriate methods to find solutionsAbility to work cross-culturallyboth within and beyond the nationPrioritizing ability to rank tasks according to importanceWhat qualities does a good employ
11、ee need to have? Why?(What should a good employee be like? Why?)Which special qualities do you think a manager need to have? Why?(What kind of people should managers be?)Self awareness awareness of own strengths and weaknesses, aims and valuesSelf-confidence confidence in dealing with the challenges
12、 that employment and life can throw upIndependence ability to work without supervisionAdaptability ability to respond positively to changing circumstances and new challengesStress tolerance ability to retain effectiveness under pressureWillingness to learn commitment to ongoing learning to meet the
13、needs of employment and lifeInitiative ability to take action unpromptedTo what extent is it important to train people in interpersonal skills? Why/why not?沪江剑桥商务英语网 http:/ people be trained to work well with other people?)Training people in interpersonal skills is extremely important and should be
14、set as top priority. Most jobs are not performed in isolation and the need to interact is often essential. In fact, most failures in the workplace are not due to lack of technical ability, but rather to shortcomings in interpersonal competence. An individual may be a highly skilled worker. However i
15、f he or she cannot work well with other employees, chances for success are slim.Unit One BCommunicationWhich method of communication do you like best-letters, phone calls or e-mail? Why? (Do you like communicating with other people by letter, phone or e-mail? Why?)I like to use e-mail to communicate
16、 with people in my work and study. E-mail can be used not only to exchange messages among co-workers and customers but also provide information automatically. You can also set up an autoresponder service that automatically receives a message and sends a document in reply. Replying automatically to e
17、-mail is a great way to save time and money and it is much faster than communicating through snail mail.Do you think methods of communication at work will change in the future? Why?(Do you think people will communicate in different ways at work in the future? Why? Why not?)Of course they will change
18、 in the future. The emergence of many new technologies will definitely create faster and more convenient communication methods. For example, the Internet will become an even bigger deal in the future than it is today. School children will access all the great works of literature ever written with th
19、e click of a mouse. Surgery will be performed via cyberspace. All transactions with the government will be conducted via your personal computer, making bureaucratic line ups a thing of the past. Do you think companies should be able to contact their staff outside working hours? Why or why not?(Is it
20、 a good idea for companies to be able to contact their staff outside working hours? Why/why not?)Maintaining contact with employees outside working hours can make your employees feel valued and can help develop a close relation between employees and employer. It is a good staff motivation method.adv
21、antagesMany companies offer flexible working hours to their employees, which means some employees can work from home and some employees dont often appear at their workplace. Under such circumstances being able to contact their staff outside working hours will become extremely important to companies.
22、disadvantages Interrupting employees private lives; making them feel under pressure all the time; producing misunderstanding between employees and employer;Business and the InternetDo you find the internet useful for your work or studies? Why/why not?(Does the internet help you in your work or studi
23、es? Why/why not?)The internet is very useful for my work. I can dial into my corporate network via modem, and download the data I need. I can create the requested document and e-mail it via the internet 沪江剑桥商务英语网 http:/ my home computer. I dont have to return to the office to use a fax machine. By u
24、sing wireless network technology Im able to connect a notebook computer with modem to my cellular phone! I even leave my home computer on-line so I can receive faxes on evenings and weekends. Do you think the internet will become more widely used by companies in the future? Why/ why not?(Will more c
25、ompanies use the internet in the future? Why/why not?)Yes, I think so. Information sharing will become extremely important to companies in the future. In order to gain information ASAP, company will more widely use the internet which can provide a comprehensive range of information on marketing, tra
26、nsporting, suppliers, staff training, technical assistance and support. Do you think the internet is an effective channel for marketing a companys products? Why /why not?(is the internet a good place for advertising products? Why/why not?)Do you think other forms of advertising will continue to be m
27、ore important than the internet? Why/why not?(Will other forms of advertising be mort important than the internet in future? Why/why not?)By exploiting the amazing power of the internet, your on-line advertisement is able to reach hundreds of thousands of people and perhaps even millions around the
28、world.On-line advertising is simple and quick process for your target customers. Just a few clicks of a button is all it takes. And that simplicity means your target customers are more likely to come back again and again!Unit Two AEntertaining Business ClientsDo you enjoy eating in restaurants? Why/
29、why not?(Do you like eating in restaurants? Why/why not?)What type of restaurant would you take business visitors to? Why?(What type of restaurant is best for business visitors? Why?)Atmosphere Restaurants are always magnificently decorated and enveloped in elegant and peaceful surroundings; Multi-f
30、unctionalFamous restaurants always have a complete service of accommodation, catering, entertainment, bodybuilding and business and convention facilities, which will definitely suit the needs of businessmen and business travelers. Comfort and staff attentivenessRestaurants well-trained staff provide
31、 all guests with their first-class service they need for a pleasant and cozy stay at the restaurants. The guests are ensured to feel at home while staying at restaurants and when they leave, they will bring with them many happy memories.What kinds of entertainment do you think are most suitable for
32、foreign business clients? Why/ why not?(What kinks of things do you think foreign business people like to see or do?)沪江剑桥商务英语网 http:/ Two BSponsoring Popular Event or Personalities of Famous PeopleAre you influenced by company logos when you choose services or products? Why/why not?(is the image of
33、company important when you decide what to buy? Why /why not?)What kinds of popular events or personalities do you think companies should involve in sponsoring? Why?(What kind of people or events should companies support? Why?)Do you think sponsoring sports events or personalities is the most effecti
34、ve form of advertising? Why/why not?(Is supporting sports events or people a good way to advertise? Why/why not?)Do you think companies will make more use of sponsorship in the future as a way of advertising? Why/why not?(Do you think that in the future more companies will support sports events or p
35、eople to advertise products? Why /why not?)creating and reinforcing existing brand images; supporting the launch of new products;being used to associate brands with aspirant and successfulcharacteristics;being designed to be covert and subliminaladvantagesThe effect of sponsorship equates that of ad
36、vertising;events Formula One International; Big boat sailing; Basketball; Football; Ice hockey; Horse jumping; Unit Three AUnit Three BUnit Four AAdvertisingAre you influenced by advertisements when you choose a product or service? Why?(Do advertisements help you to decide what to buy? Why/why not)
37、Do you think there should be a limit on the amount of advertising on TV? Why or why not?(Do you think theres too much advertising on television? Why/why not?)Giving target customers direct impression of the products and thus shortening their selection process;AdvantagesGiving target customers specif
38、ic information and details about products for them to select and compare and thus making their purchasing more convenient;Too much information on the same kind of products makes it difficult for customers to make decision;DisadvantagesDishonest or distracting information misleads customers and makes
39、 them suffer a financial loss.沪江剑桥商务英语网 http:/ Four BCompany CelebrationsWhat events do you usually celebrate in your family? Why/why not?(Do you celebrate any special days in your family? And how?)What kinds of occasions do you think companies ought to celebrate? Why?(Which events should companies
40、celebrate? Why?)How important is it to involve all staff in company celebrations? Why?(Is it important to include all staff in company celebrations? Why?)Companys anniversaries /Companys success in operations /Companys relocationMaking use of the celebration to advertise or promote companys products
41、 or services /Making use of the celebration to expand companys brand names and fame and to gain more publicity;Companys introduction of new employees /Important holidays or festivalsMaking use of the celebration to improve the relations among employees/between different departments/employees and emp
42、loyers/ Making use of the celebration to accelerate or reinforce the form of corporate culture and to produce a harmonious environment in the company;Unit Five AThe WorkplaceIs it important to you what type of building you work? Why/why not?(Is the place where you work/study important to you? Why/wh
43、y not?)P61 its not what you are, its where you are.What kinds of facilities do you think should be available in an office building? Why?(What kinds of facilities would you like to have in an office building? Why?)Do you think companies should provide sports facilities for their staff?(Should compani
44、es have sports facilities for their staff? Why/why not?)Do you think people work better in an office alone or sharing with other people? Why?(Is it better to work alone in an office with other people? Why?Cost-effective; saving actual expenses;being able to bring each member work and collaborate on
45、projects;allowing for enhanced communications among individuals;advantagesemployees being able to enjoy a close working relationship;Having to tolerant differences and separate personal relations;employees being unable to concentrate on work or tasks due to constant interruptions or trifles;disadvan
46、tagesviolating the privacy and other rights of individual employees or ethics of their profession;沪江剑桥商务英语网 http:/ Five BWork and HomeWhich would you rather live in-a house or an apartment? Why?(Would you prefer to live in a house or an apartment?)Are there any advantages in working from home rather
47、 than an office? Why or why not?(Is it better for people to do their work at home or in an office?)For employeesLess travel and exposure to accidents to and from work. Less interruption by fellow employees. A lot of people can get more done working at home than in their employers office.Cuts car expenses and less upkeep needed for car.advantagesFor the self-employed or home-based businessWhen yo
