1、 天和财务：http:/ 26 号楼三层 如何在财务供应链中优化运营资本How to Optimize Working Capital throughout the Financial Supply Chain来源：天和网 核心提示：作者以多年的外包服务经验讲述了企业如何在新的经济环境下通过管理财务供应链优化运营资本。As economies around the world step back from the previous several years of monetary uncertainty and begin adjusting to a new normal, compani
2、es face a different set of financial supply chain challenges than they did at the height of the downturnamong them are rising pressure from global competition, consumer expectations, and increasingly complex patterns of customer demand. Most global CFOs face the basic challenge of doing much, much m
3、ore with much, much less and gaining cost savings while simultaneously improving quality, gaining productivity and improving visibility.天和网天和财务频道消息：世界各地的经济已经从几年前的货币不确定性状况中恢复，并且开始调整到一个新的正常的经济环境中，企业现在面临着来自不同财务供应链的挑战，和全球经济衰退最严重的时期所面临的挑战不同，其中有来自全球竞争的上涨压力，消费者的期望，日益复杂的客户需求模式。全球大多数的首席财务官面临的基本挑战是，做更多的工作，用更多
4、的资源获取更多的收益，节约成本，同时提高产品质量，获得生产力，提高可视性。Organizations today are searching for nearly the same visibility in their financial supply chains that they enjoy in their physical supply chains - minimize incremental costs at touchpoints to maximize working capital. The financial supply chain involves the flow
5、 and use of cash throughout the physical supply chain, where there is an accompanying flow of cash in the transfer of products, services and analytics.企业现在正从财务供应链中寻找几乎相同的可视性，他们喜欢在实物供应链交点上将增量成本最小化，将营运资金最大化。财务供应链涉及到整个实物供应链的流动和使用，产品、服务和分析传输过程中伴随着现金流量。天和财务：http:/ 26 号楼三层 Presently, corporations are seek
6、ing best practices in how to move from a working capital optimization theory to practical initiatives which will improve their corporate financial performance while maintaining both customer and shareholder satisfaction. Leading companies are reforming their financial supply chains to achieve the ne
7、xt wave of improvements in working capital. As new services come to market, finance executives are taking a second look at supply-chain finance to improve performance.目前，企业正在寻求如何从营运资本优化理论落实到实际措施的最佳实践，这将提高企业财务的表现，同时保证客户和股东都满意。领导企业正在重整其财务供应链，以达到改进下一波营运资金的目的。随着新服务进入市场，财务主管正重新审视供应链的财务，以便提高表现。The goal of
8、 operative financial supply chain management is to increase the transparency and the level of automation of business processes along the financial value chain. The purpose is to save processing costs and reduce the working capital of the company. This definition doesnt consider where the financial s
9、upply chain actually begins and ends, because there are also analytical processes that are not directly related to a business process but which belong nonetheless to the financial supply chain. Presently, corporate finance organizations are facing unparalleled pressure to improve finance supply chai
10、n operations.实施财务供应链管理的目标是提高透明度和提高财务价值链上业务流程的自动化水平。目的是节约处理成本，并减少本企业的营运资金。这个定义没有考虑财务供应链实际的开始和结束，因为也有与业务流程间接相关，但却属于财务供应链的分析过程。目前，企业融资组织正面临着改善财务供应链运作的空前压力。To be competitive, CFOs are looking to better manage the financial supply chain, integrate and standardize processes, achieve a return on technology
11、 investments, and manage risk while improving margins and reducing costs. In sum, improving performance with innovation and technology in financial supply chain management enhances finance 为了保持竞争力，首席财务官们正在关注如何更好地管理财务供应链、整合和规范流程，实现技术投资回报和管理风险，同时提高利润和降低成本。总之，利用财务供应链管理创新和技术，改善表现，可以提高金融运行效率，加强财务报告和财务分析能
12、力，提高财务控制力和可预测性。天和财务：http:/ 26 号楼三层 operational efficiency, strengthens finance reporting and analysis, and improves finance control and predictability.Silo Mentality is No Longer Acceptable 不能再接受孤岛思维Historically, financial supply chain management was focused on operational efficiencies rather than a
13、nalytical support of the network performance, with little or no visibility into essential business processes and supply chain interactions. For leading global organizations, this is no longer acceptable. Companies that can bridge the functional divides that thwart collaboration will have an edge in
14、creating competitive supply chains capable of fulfilling business strategy requirements.从历史上看，财务供应链管理侧重于运营效率，而不是网络性能的分析性支持，很少或根本没有对基本业务流程和供应链互动的可视性。对于全球领先的企业组织，不能再接受这样的观点了。如果企业可以解决功能性划分给合作引起的障碍，将有一定的优势创造富有竞争力的供应链，实现业务战略的要求。With integrated views and automated workflows in place along with reporting a
15、nd analytic technologies, insights can be achieved as to why and where in the process errors are occurring throughout the financial supply chain. While it is desirable to nip unwanted deductions in the bud, it is even more desirable to eradicate their root causes from the system.以综合的视角和合适的自动化工作流程，连同
16、报告和分析技术，可以实现对整个财务供应链上产生程序错误的原因和地方的洞察力。虽然需要在萌芽状态时就除去不需要的扣减项目，但更有必要从系统中消除其根源。As most global companies are seeking working capital optimization as a bottom-line business goal, improved financial supply chain operations can provide in-depth, drill-down analytics to uncover such causes as late deliveries
17、 and concealed shortages or new sales personnel unschooled in pricing or discounting. The resulting revelations can be used to further bulletproof the process going forward, so the battle for optimized working capital is not fought on the same 由于大多数全球化企业都在寻求运营资本优化，将其作为业务目标的底线，改善财务供应链的运作可以提供深入的，向下钻取的
18、分析方法，来揭示这类原因：延期交货、隐蔽短缺或者新销售人员没有接受过定价和折扣的相关培训。进一步保护程序继续进行时可以利用这些启示，所以优化运营资本不是在同一战场上一遍又一遍地战斗。天和财务：http:/ 26 号楼三层 ground, again and again.The overarching theme around effective and innovative financial supply chain management is the need for flexibility and adaptability for profitability. To achieve th
19、is level of adaptability, companies must have real-time, detailed information about their products and the performances of their supply chain, as well as powerful analytics that help them make important decisions.围绕有效和创新的财务供应链管理的首要主题是，需要灵活和适应性强的盈利能力。为了达到这一水平的适应性，企业必须有有关其产品和供应链性能的实时详细的信息，以及强大的分析能力，帮助
20、他们做出重要的决定。Todays rapidly-expanding, ever-changing global markets demand that companies have the information to turn real-time problems into fixes and real-time opportunities into revenues. With proper analytics, companies can focus on the categories that contribute most to business objectives while
21、also increasing efficiency and optimizing working capital. Thats the type of supply chain network that world-class companies are looking for to optimize working capital.当今迅速扩大、不断变化的全球市场，要求企业有信息处理实时问题，将实时机会转为收益。通过适当的分析，企业可以将精力集中在对业务目标贡献最大的范围内，同时提高效率，优化营运资金。这类型的供应链网络，就是世界一流的企业都在寻找可以优化营运资金的供应链。The appr
22、opriate mix of technology and streamlined financial processes that are designed to integrate with an organizations physical supply chain operations to produce a positive impact on the business is central to efficient supply chain financing. Gaining efficiencies in the financial supply chain encompas
23、ses working capital management plus order-to-cash and procure-to-pay processing, as well as the treasury function.技术和简化的财务流程之间的合理参与，结合企业组织的实物供应链运作，对业务产生了积极的影响，这些对有效供应链融资相当重要 。获得财务供应链的效率，包括营运资金的管理，“从订单到现金”和“从采购到付款”的处理，以及财务职能。From the moment an order is placed - to the materials procured and the 从下订单的
24、那一刻起，到完成原料采购以及装运产品，销售商支付货款，到收天和财务：http:/ 26 号楼三层 product shipped, vendors paid, and funds received for the order - there is a lag with money between these points. The challenge for most CEOs and CFOs is to find a BPO provider who can interface with the companys processes and efficiently create a bri
25、dge to the processes and systems. While technology will drive simplicity, ultimately reducing the complexity in the end-to-end process is an integral component to the success of the financial supply chain.到订单货款， 这些点之间存在金钱的滞后性。大多数首席执行官和首席财务官面临的挑战是，要找到一个业务流程外包供应商，可以参与企业的流程，高效地创建过程与系统之间的桥梁。虽然技术能推动简化程序，
26、但最终降低“终端到终端”过程的复杂性，是财务供应链成功的一个不可或缺的组成部分。The Role of Technology 技术的作用Technology has a critical role to play in todays financial supply chain processes - not only as a means of monitoring business metrics and improving operational efficiency, but also of enhancing risk management and visibility. Many
27、companies lag when it comes to their forecast and demand management capabilities. As a result, they have excess inventory leading to excessive costs and their service levels are lower than desired. They also suffer from an inability to adapt quickly enough to changes in supply chain demand, and from
28、 poorly defined and inconsistent processes.技术在当今的财务供应链流程中起着至关重要的作用- 不仅是监测和提高运营效率的一种工具，也是加强风险管理和风险可见性的工具。当涉及管理能力的预测和需求时，许多企业都滞后。其结果是，他们的库存过剩导致过多的成本，其服务水平也低于所需的水平。他们也遭受没有能力迅速地适应供应链需求的变化之苦，以及定义不明确和过程不一致之苦。Forward-thinking companies are increasingly turning to outsourcing to improve the performance and
29、cost management of their supply chains. This approach can help companies prepare for the new economic realities by enabling them to respond to near-term cost pressures, while adopting intelligent long-term approaches that support the entire business far into the future.具有前瞻性思维的企业越来越多地转向外包服务，以改善其供应链的
30、性能和成本管理。这种方法可以使他们能够应对短期的成本压力，帮助企业应对新的经济现实，同时采用智能的长期方法支持整个业务发展，一直到遥远的未来。Companies today manage these processes 当今的企业管理过程中存在功能性和部天和财务：http:/ 26 号楼三层 in both functional and departmental silos. Over the years, the manufacturing sector made significant progress in streamlining the manufacturing process f
31、rom beginning to end to keep everything as lean and efficient as possible. Corporate finance organizations could take a page from the manufacturing book to manage their finances the same way. They could have a lean financial supply chain if they manage it from beginning to end.门性孤岛。多年来，制造业在简化制造过程上，从
32、开始到结束尽可能精简一切，取得了重大进展。企业财务部门可能需要向制造业学习，以同样的方式来管理企业财务。如果他们从财务供应链的起点一直管理到终点，那么就会拥有精炼的财务供应链。Robert Williams is head of the BPO Order to Cash Services for Capgemini. With more than 40 years of finance and accounting outsourcing industry experience, he brings extensive operational and leadership expertise
33、 to his role, as well as a deep understanding of the global BPO market. Williams joined Capgemini as part of the companys acquisition of Vengroff, Williams & Associates, Inc.s BPO division.罗伯特威廉姆斯是凯捷咨询公司现金外包服务（BPO）的总负责人。罗伯特威廉姆斯拥有 40 多年的财务和会计外包行业经验，为这一行业带来了丰富的业务和领导经验，对全球业务流程外包市场有深刻的见解。凯捷咨询企业收购Vengroff, Williams & Associates, Inc.的业务流程外包部门时，威廉姆斯加盟了凯捷咨询。译者：孙亚琦
