1、如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力星级饭店大堂英语 1_check in-00:00.00 Lesson One Guest Comes to Register 00:30.71第一课 请客人登记 01:01.41G:Hi,Im here to check in. 01:03.29旅客:你好,我来登记入住。 01:05.18R:You must be Mr.Larson. 01:07.46登记员:你一定是 Larson 先生吧。 01:09.75G:Yes,thats right. 01:11.33旅客:是的，没错。 01:12.91R:Welcome to Tian
2、jin International Building. 01:15.18登记员:欢迎你住进天津国际大厦。 01:17.45Would you please fill out this registration form? 01:19.74请你填一下这份登记表好吗？ 01:22.02R:Thank you .Excuse me,sir.You forgot to fill in your visa number. 01:25.30登记员:谢谢你.对不起，先生，你忘记填写签证号码了。 01:28.58G:Did I?Let me see that.Oh,sorry.Here you are. 01
3、:32.76旅客:是吗？让我看看. 喔，对不起.给你。 01:36.94R:And would you sign here,please? Thank you. 01:39.67登记员:先生,请你在这里签一下字，谢谢， 01:42.40May I see your passport,please .Thank you. 01:45.48我能看一下你的护照吗？.谢谢。 01:48.56Would you mind leaving your passport here for an hour or so? 01:51.24您介不介意把您的护照放在这儿一小时左右？ 01:53.92We must/h
4、ave to make a copy of your passport and visa for our records. 01:56.85我们需要复印一份保留。 01:59.77Lesson Two Guests Visa Is Invalid 02:14.82第二课 客人的签证无效。 02:29.86R:Im sorry,your visa has expired. 02:31.93登记员:对不起，您的签证过期了。 02:33.99G:What?Youre kidding!Let me see that.There must be some mistake. 02:38.86旅客:怎么会呢
5、？你在开玩笑！让我看看.肯定是弄错了 02:43.74I dont understand how that could be. 02:45.96我真不明白怎么会这样呢？ 02:48.18R:Im afraid youll need to go to the Public Security Bureau 02:51.12登记员:恐怕您得先到公安局 02:54.05to have your visa extended before we can have you check in. 02:57.28办理签证延期手续，然后才能登记住宿。 03:00.51Its not far from here.A
6、 taxi can take you there in five minutes. 03:04.05公安局离这不远，乘出租车去只需五分钟。 03:07.59Lesson Three Introducing Facilities 03:22.81第三课 介绍设施 03:38.04R:Youre in room 2904.Here are your keys. 如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力03:41.77登记员:您的房间号是 2904，这是钥匙， 03:45.49This is the key to your apartment.And this key is fo
7、r your mailbox. 03:49.72这把钥匙是房间的，这把钥匙是信箱的， 03:53.95The mailboxes are on the other side of this wall. 03:56.45信箱在这面墙的另一侧。 03:58.94This is your temporary I.D.card. 04:01.16这是您的临时身份证， 04:03.38The real one will be ready in a week or two. 04:05.60正式的身份证将在一两个星期内准备好。 04:07.82If you show this,you can get a
8、10% discount at the restaurants here. 04:11.65出示这个身份证，您可以在我们饭店享受 10%的优惠， 04:15.48Also,with this you can use the Health Club for free. 04:18.60并可以免费使用健康中心。 04:21.72G:What kind of restaurants are there in your hotel? 04:24.75旅客:在饭店里面有哪几种风味的餐厅？ 04:27.78R:At T.I.B.-thats what we call Tianjin Internation
9、al Building- 04:31.52登记员:在 T.I.B.就是我们说的天津国际大厦 04:35.25we have two Chinese restaurants,a Japanese restaurant, 04:38.58-拥有两个中餐厅、一个日式餐厅， 04:41.91a western restaurant and bakery. 04:43.74一个西餐厅和面包房。 04:45.57The western restaurant is on the first floor. 04:47.49西餐厅在一楼， 04:49.41Also,there is a supermarket
10、on the second floor, 04:51.89二楼有一个超级市场， 04:54.37the Health Club is on the third floor, 04:56.75健康中心在三楼， 04:59.13and the Business Center is on the fourth floor. 05:01.36商务中心在四楼。 05:03.60G:I have a question,and I park my car in the back parking lot? 05:07.42旅客:有一个问题我能把车停在后边的停车场吗？ 05:11.25R:You can con
11、tact the Estate Department on the fourth floor about getting a parking permit. 05:14.83登记员:你可以和四楼的营业部联系办理一张停车证。 05:18.41Lesson Four Showing Guest to His Room 05:33.90第四课 带客人去他的房间 05:49.39R:May I show you to your room? 05:51.57登记员:我可以带您去你的房间吗？ 05:53.75G:Okay. 05:55.12旅客:可以。 05:56.49R:Here,let me help
12、 you with your bags. 05:58.62登记员:来,让我帮您提包。 06:00.75G:Thanks. 如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力06:01.93旅客:谢谢。 06:03.10R:(if there are blocking the way )Excuse me,may I come through,please 06:06.07登记员:（如果客人正 站在电梯前挡住了路）劳驾，过一下行吗？ 06:09.03(in the elevator)Your room is on the 29th floor. 06:11.07（在电梯内）您的房间在
13、29 层。 06:13.11This way,please.After you.This is your room. 06:16.23请这边走，您先请。这是您的房间， 06:19.35By the way,you probably know you cant drink the tap water. 06:21.99顺便说一下，您可能知道不能直接饮用自来水， 06:24.63You must drink boiled water.Or you can buy bottled water. 06:27.71您必须喝煮开的水，或者您可以买瓶装的水。 06:30.79G:Oh,thanks for
14、telling me. 06:32.62旅客:喔，谢谢你告诉我这些。 06:34.45R:If theres anything we can do for you please let us know. 06:38.03登记员:如果有什么需要我们做的,请告诉我们。 06:41.61The extension for the front desk is “6“. 06:44.19前台的分机号码是“6” 。 06:46.78G:Okay.Thanks. 06:48.31旅客:可以，谢谢。 06:49.84Lesson Five If Receptionist Is a Lady 07:05.17第
15、五课 如果接待员是一位女士 07:20.50R:Youre in room 2902. 07:22.78接待员:你在 2902 房间。 07:25.05Kenny will help you with your bags./Kenny will show you the way. 07:28.43Kenny 会帮助您搬运行李 /带您去房间。 07:31.81G:Thank you. 07:33.54旅客:谢谢。 07:35.26Lesson Six Guest Wants to Park His Bicycle 07:50.49第六课 客人想停放他的自行车 08:05.72G:Where ca
16、n I park my bicycle? 08:07.55旅客:我的自行车停放在哪儿？ 08:09.38R:You can park your bicycle under the awning in the back lot, 08:12.06登记员:你可以将自行车停放在后院车棚内， 08:14.73but you need to get a bicycle tag first. 08:16.86但需要先领取停放车牌。 08:18.99Theres a one hundred yuan deposit for the bicycle tag. 08:21.86办理停放车牌需要 100 元的押金
17、。 08:24.74You can give the deposit to the cashier,or if you like, 08:27.22你可以去收银台办理押金手续，如果你愿意， 08:29.70you can give it to us and well bring it to the cashier for you, 08:33.03也可将钱交给我们，我们将钱交到收银台， 08:36.36then give you the receipt. 08:38.03然后将收据交给您。 如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力08:39.71G:Okay.Why don
18、t you do it for me?Here you are. 08:43.28旅客:好的，那还是请你帮我办这个手续，好吗把钱给你吧，在这。 08:46.86R:One hundred yuan.Okay. 08:49.99登记员:正好 100 元。 08:53.11Well bring the receipt up to your room when we get it. 08:55.38我们开来收据后会送到您的房间。 08:57.65G:Thank you. 08:59.43旅客:非常感谢。 09:01.20R:(knocks)Hello,Mrs. Lightsey. 09:03.43登
19、记员:（敲门）您好，Lightsey 太太， 09:05.65Herere your bicycle tag,and this is the receipt for your deposit. 09:09.08这是您的停放车牌，这是您的押金收据。 09:12.52Its very important that you keep the receipt 09:14.64请你一定保存好收据， 09:16.77or you will not be able to get your deposit back when you leave. 09:19.40否则您离开时将取不回押金。 09:22.02G
20、:All right.Thank you for your help. 09:24.81旅客:好的，谢谢你的帮忙。 09:27.59R:My pleasure. 09:29.05登记员:很高兴为您服务。 星级饭店大堂英语 2_change money00:00.00 Lesson One Normal Transaction00:24.84第一课 正常办理业务00:49.68G:Id like to change some money.00:51.81旅客:我要换一些钱。00:53.94C:How much do you want to change?00:55.77店员:请问要换多少钱？00
21、:57.60G:$200.Whats the rate today on American dollar?01:00.98旅客:200 美元。请问今天美元的牌价是多少？01:04.37C:Just a moment,please.Ill check.01:06.40店员:请稍等，让我查一下。01:08.44The rate today is 8.2256 yuan to the dollar.May I have your room number?01:12.83今天美元兑人民币的牌价是 8.226。请问您的房间号码？01:17.22.Could you sign here,please,an
22、d fill in your room number?01:20.64.您能在这里签字并填写房间号码吗？01:24.06Thank you.Just a moment,please.01:26.79谢谢。请稍等.01:29.52Here you are.Thats 1,645.20 yuan01:33.54给您，一共是 1,645.20 元，01:37.57(One thousand,six hundred and forty-five yuan and two jiao.)01:40.24一千六百四十五元两角。01:42.92Please count it.And heres your ex
23、change slip.01:45.81请点好。这是给您的水单。如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力01:48.70Lesson Two02:01.56第二课02:14.43Guest Wants to Change too Much Money02:16.45客人要兑换大量的外币02:18.48G:Hello.Can I change some money,please?02:23.16旅客:你好，我能换一些钱吗？02:27.85Im afraid we dont have that much cash on hand.02:29.98我们手头没有那么多现金。02:3
24、2.11Could you change a little less today,then come back tomorrow to change the rest?02:36.24您能今天少换一点儿，明天再来换余下的部分吗？02:40.37G:Okay.Whats the most I can change today?02:42.74旅客:好吧，今天最多能换多少？02:45.12C:Would $200 be enough?/The most we can change at one time is $200.02:48.91店员:换 200 美元够用吗？/我们一次最多能兑换 200 美
25、元。02:52.70G:Well,I suppose it will have to do.02:54.77旅客:好吧，我想只能这样了。02:56.85Lesson Three03:09.48第三课03:22.11An Outsider Wants to Change Money03:24.29一位来访客人想要换钱03:26.47G:Hi.Is this where you change money?03:28.50旅客:你好，请问在哪儿能换钱？03:30.52C:Are you a guest here?03:32.19店员:您是这里的客人吗？03:33.86G:Oh,yes.I mean,
26、Im visiting here.03:36.29旅客:噢，是的。我的意思是，我来这里是做客的。03:38.72C:May I have your room number,please?03:40.60店员:请问您的房间号码？03:42.48G:Oh,Im not staying here;Im staying at another hotel.03:45.12旅客:噢，我不住在这里；我住在别的饭店。03:47.76C:Im sorry.03:49.59店员:对不起，03:51.42Im afraid we can only change money for our guests stayin
27、g here.03:54.20我们只为住在本饭店的客人提供兑换服务，03:56.98G:Oh well.Could you tell me some place nearby where I could change money?03:59.96旅客:哎，好吧。你能否告诉我附近哪儿可以换钱吗？04:02.94C:Yes.You can change money at the Bank of China on the second floor.04:06.36店员:是的，您可以在二楼的中国银行去兑换，04:09.78Its near the Air Office.04:11.66它在航空售票处附
28、近。04:13.54Lesson Four04:25.77第四课04:38.00Cashing Travellers Checks如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力04:40.18兑现旅行支票04:42.36C:May I help you?04:43.83出纳:您有什么是吗？04:45.31G:Yes,Id like to cash some travellers checks.04:48.43旅客:是的，我想兑现一些旅行支票。04:51.55C:How much?04:52.73出纳:换多少？04:53.90G:100 pounds.04:55.43旅客:100
29、英镑。04:56.96C:Would you sign the checks ,please?04:58.84出纳:请在支票上签字，好吗？05:00.72G:Im afraid I already did.05:02.84旅客:对不起，我已经签过字了。05:04.95C:Thats all right,but please sign them again on the back.05:08.04出纳:没关系，但是请您在支票后面再签一个字。05:11.12(Guest signs them as cashier watches )May I see your passport,please?05
30、:13.55（客人当着出纳员面签了字）我能看一下您的护照吗？05:15.98.Thank you.Would you sign here and fill in your room number,please?05:19.45.谢谢。请您在这里签字并填写房间号码，行吗？05:22.93Thank you.Thats 1,309.60 yuan.Please count it to make sure its correct.05:28.25谢谢。一共是 1,309.60 元，请您点清钱数。05:33.58Lesson Five05:46.21第五课05:58.84Guest Needs Cha
31、nge06:00.62客人需要小额现钞06:02.40G:Could I have some smaller bills,please?06:04.42旅客:我想换一些小额现钞，行吗？06:06.45C:Certainly.What denominations do you need?06:09.41出纳:当然可以。你想要多大面值的？06:12.38G:I need some tens.06:14.26旅客:我需要一些 10 元的。06:16.14C:How about if I give you a fifty and five tens.Will that be enough?06:19.
32、70出纳:如果给您一个 50 元的和五个十元的，够用吗？06:23.27G:Yes,thats good.Thank you.06:25.40旅客:是的，太好了。谢谢。06:27.53C:Youre welcome.06:29.96出纳:不客气。星级饭店大堂英语 3_laundry charge00:00.00 Lesson One00:23.46第一课00:46.92Guest Thinks Bill Is too High00:48.89客人认为费用太高00:50.86C:Good afternoon,Finance Department.如果你喜欢该听力文本，请到 http:/ 打包下载
33、该文本听力00:53.80店员:下午好，财务部。00:56.74G:Hello.I have a question about my bill.00:59.72旅客:你好，我想询问一个关于账单的问题。01:02.69C:May I have your room number,please?01:04.46店员:请问你的房间号码？01:06.22G:3309.01:08.19旅客:3309。01:10.16C:3309.And whats your question,maam?01:13.40店员:是 3309 房间，你有什么问题吗，女士？01:16.64G:The laundry charge
34、 is too high.01:17.10旅客:洗衣费太高。01:17.56I only used the laundry service twice last month.01:20.13上个月我只洗过两次衣服，01:22.70It cant be 420 yuan.Its impossible.01:25.28不可能是 420 元。01:27.85C:Just a moment,please.Let me get your laundry slips for the last month01:32.08店员:请您稍等，让我看一下您上个月的洗衣单01:36.31.Thank you for
35、holding.01:37.93.谢谢您的配合。01:39.55According to our records you used the laundry service four times last month.01:42.57根据我们的记载，你上月共洗过四次衣服，01:45.59I have our copies of your laundry bills here.01:48.11我这也有一份您的洗衣单，01:50.63Would you like to come down to and check them?01:52.81您愿意下楼来核对一下吗？01:54.99G:Yes,I wo
36、uld.Thank you.01:56.73旅客:是的，我愿意。谢谢你。01:58.47G:Hello.Im here to see the laundry slips you charged me for.02:01.55旅客:你好，我来看洗衣费用账单。02:04.63C:Youre Mrs. Jackson in room 3309?02:07.15店员:您是 3309 房间的 Jackson 夫人吗？02:09.67G:Yes,thats right.I think there must be a mistake.02:12.70旅客:是的，我想是弄错了。02:15.73I only u
37、sed the laundry service twice last month.02:18.16我上个月只洗过两次衣服。02:20.59C:Here are your laundry slips.02:22.97店员:这是您的洗衣单。02:25.35G:There I told you.These two are not ours.02:27.98旅客:我不是说过吗，那两次不是我们洗的。02:30.62C:Thats not Mr. Jacksons signature?02:32.65店员:那不是 Jackson 先生的签名吗？02:34.67G:No,its not.02:36.13旅客
38、:对，不是。如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力02:37.60I think this says 3307,although I can see how you might think its 3309.02:43.23虽然我看这也像是 3309 房间，但是我认为是 3307 房间，02:48.86Its not so clear.02:50.38这写的不太清楚。02:51.91C:Let me see.Yes,I see what you mean.02:55.03店员:让我看看.是的，我明白了。02:58.16Okay,Ill check the signatur
39、e of the guest in room 3307.03:01.59好吧，我将核对一下 3307 房间客人的签字。03:05.03G:Well anyway,theyre not ours.03:07.05旅客:好了，不管怎么样，不是我们的签字。03:09.07So could you please take them off my bill?03:10.99你们能不能将这些费用从我的账单上减掉？03:12.91C:(smiling )I will.Im sorry for the mistake.03:15.94店员:（微笑）我会的。对不起，是我们弄错了，03:18.97Ill chan
40、ge it for you.Okay.The total is 200 yuan.03:22.55我把费用给您改一下.总计是 200 元。03:26.13G:Thats better.And here you are.(gives chashier 200 yuan)03:28.20旅客:那就好，给你。( 客人给出纳 200 元钱）03:30.26Oh-could you please print up a new bill for us?03:32.48噢，能不能给我们重打一份账单？03:34.70Mr.Jackson needs this to turn into his company
41、to get reimbursed.03:37.57Jackson 先生需要把这份账单交给公司报销。03:40.45C:Certainly.Could you wait a moment,please?03:42.93店员:当然可以。请您稍候。03:45.41Lesson Two03:58.28第二课04:11.14Mistake in Addition04:12.90账单计算错误04:14.67C:Here are the copies of your laundry slips.04:17.65店员:这是给您的一份洗衣账单。04:20.62G:Hmm.Something doesnt lo
42、ok right here.The figures just too high.04:24.50旅客:嗯，这里好像不太对，数目太大了，04:28.38Could you just check the addition on these charges again?04:30.81你能不能在核对一下费用的合计？04:33.24C:Certainly.(adds them up, frowns,adds them up again)04:34.47店员:当然.（计算，皱眉，又计算）04:35.70Oh youre right! There is a mistake.04:38.58噢，您是对的！这
43、儿弄错了。04:41.47It should be 320 yuan,not 420 yuan,Im sorry.04:45.44应该是 320 元，不是 420 元，非常抱歉。04:49.41G:Never mind.But I knew it was too high.04:51.63旅客:没关系。我知道刚才的费用太高了。04:53.85Lesson Three如果你喜欢该听力文本，请到 http:/ 打包下载该文本听力05:06.53第三课05:19.22Guest Agrees after Seeing Laundry Slips05:22.16客人看过洗衣账单后同意按账单付费05:2
44、5.09C:Here are the copies of your laundry bills.05:27.43店员:这是您的洗衣账单。05:29.77G:Let me see.I think this ones wrong.05:33.15旅客:让我看看。我认为这项是错的05:36.54I didnt wash three pairs of pants,I washed only one.05:39.57我没有洗过三条裤子，只洗过一条裤子。05:42.60C:May I see?.Well,it has your signature on it,sir.05:45.93店员:能让我看一下吗？
45、嗯，先生，05:49.26Im afraid we have to accept this as the record.05:51.63账单上有您的签字。对不起，我们不得不以您的签字为准。05:54.01G:I guess youre right;I did sign them all.05:57.49旅客:我想你是对的,我确实签了字。06:00.96I just cant believe its so expensive!(sighs)06:03.09我只是不相信费用会这么贵！（叹气）06:05.22C:Would you like to pay now?06:07.41店员:您要不要现在付款？06:09.61G:Okay.Whats the total?06:11.74旅客:好的。总共是多少？06:13.86Lesson Four06:26.04第四课06:38.21Mistake on Laundry Slip06:40.04洗衣单上的错误06:41.87G:This price is wrong.06:43.30旅客:这项价格弄错了。06:44.74I didnt want this dry-cleaned I just wanted it washed.06:48.16我没有要求这件衣服干洗
