1、 电话英语 265 句Hello. Is Susan there?喂，是苏珊吗？Who?谁啊？Tian Yuan.田园。You must have the wrong number.你一定打错电话了。Oh, Im sorry.噢，对不起。Is Li Ying in?李英在家吗？Wrong number.打错电话了。Isnt this the Nanjing University?请问是南京大学吗？No. Its not.不是。Oh. Im sorry.噢，对不起。May I please speak to Ling Ling?我可以和玲玲讲话吗？There is no one here by
2、that name.这里没有玲玲这个人。Is this five-two-one double eight six-four?这里是 521-8864 吗？No. This is five-two-one double eight three-five.不，这里是 521-8835。Oh. Im sorry.噢，对不起。Thats all right.没关系。Are you sure you are dialing the right number?你确定你打的号码是对的吗？What number are you trying to dial?你要的电话是什么号码？No one lives h
3、ere by that name.这里没有人叫那个名字。Im sorry. I dialed the wrong number.对不起，我打错电话了。May I speak to the head of the household?我可以请户主听电话吗？May I ask whos calling?请问你是谁？I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。This is Susan with Jiaotong University student. May I have your name, sir?我是交
4、通大学的在校生苏珊，请问您贵姓？My name is Li.我姓李。Excuse me, Mr. Li. Do you have children, Mr. Li?打搅了，李先生。您有孩子吗？Yes.有。Great. I believe you must care for his educations.太好了。我相信你肯定很关心他的教育吧。You probably heard about it. We have private teachers in our holiday.或许你已经听说过。我们交大的学生在假期间做家教。We will help your children in learni
5、ng lessons in their free time.我们可以帮助您的孩子在他们空闲时学习功课。We are running a special offer on this holiday.我们在这个假期有个特价优惠。You might want to know more about it.我想你肯定想多了解点吧。May I ask who I am talking to?请问你是谁？I am a representative of Politics Association.我是政治协会的代表。I am calling for the A company.我是代表 A 公司打电话来的。T
6、his is Wang with China Bank.我是中国银行的王先生。Maybe you read our ads in the newspaper.也许你在报纸上看过我们的广告。Maybe you saw our commercials on TV.也许你在电视上看过我们的广告。Let me give you more detail.让我来详细说明。I would like to tell you more about it.我很乐意向你说得更详细一点。Mr. Lu, we are very pleased to be able to offer this product to yo
7、u.陆先生，我们很高兴能提供这个产品给您。Would you please repeat your offer again?能否再说一遍您的优惠？Oh. Your offer sounds interesting.哦，您所给的优惠听起来蛮吸引人的。Yes. This product will save you a lot of money and time.是的。这个产品可为你节省很多的钱和时间。And plus, if you are not completely satisfied, you can return it to us.并且，如果您不是百分百的满意，你可以将产品退还给我们。So
8、, its virtually risk-free for you.所以，事实上对您而言，是完全没有风险的。Hello. This is a representative of Zhongyou Department Store.喂，您好。我是中友百货的。Sir, everything now is offered with a great discount.先生，所有的东西都在打很大的折扣。I am sure you would like to know more about it.我相信您一定想知道详情。I am sorry. I am not free right now.对不起，我现在
9、很忙。Sir, this offer will expire this week.先生，这次特价这个礼拜就结束了。This is the last chance you can get up to 60 percent discount.这是您可以得到 6 折的最后机会。Yeah, and I have to finish this report by four.是，我在四点之前得完成这个报告。Hello, I wish to speak to Xiao Fu.喂，我想和小付通话。This is Xiao Fu speaking.我就是。Oh, how do you do, Xiao Fu.
10、This is Mary.哦，你好，小付。我是 Mary。Mary, Im glad you called me.Mary，很高兴你给我打电话。Im calling to ask you some questions about Susan.我打电话是想问一些关于苏珊的事。Sure. Oh, sorry, Mary, Id better go now.可以。哦，抱歉，Mary，我要挂电话了。Is the boss coming by?是老板过来了吗？OK. Ill let you get back to your work.好，你过去工作吧。Ill call you again later,
11、OK?我以后再打给你，好吗？OK.好的。Oh, Somebodys at the door. I have to go.哦，有人来了，我得去开门。“Sorry, I have to say “good-bye“.“我不得不说再见了。Ill think about it and call you back soon, OK?我考虑一下，回头我尽快打电话给你，好吗？Sorry. I have a meeting right now.抱歉，我马上有个会议要开。Emergency Assistance, may I help you?紧急事故救援中心，有什么需要帮助的吗？Ive just been r
12、obbed. What should I do?我刚刚被抢劫了，现在不知道该怎么办？Are you injured, sir?先生，您受伤了吗？No, no, Im just a little upset.没有，没有受伤，只是情绪有点不稳。Please remain calm, sir. Just give me your name and your location.请保持镇静，先生。告诉我你的名字和所在地点。My name is Lu Wei. I am beside Beijing Hotel on Changan Street.我叫陆伟，在长安街北京饭店旁边。Please stay w
13、here you are, well have a patrol car there in two minutes.请您呆在原地，两分钟之内我们派巡逻车过来。Ive just been the victim of a robbery.我被抢劫了。A thief has just robbed me. Can you send the police?一个盗贼抢劫了我，你能替我报警吗？Please try to keep relaxed, sir.别太紧张，先生。Just give me your name and the place where you are calling from?请给我您
14、的姓名与地点所在。San Francisco General Hospital.这里是旧金山总医院。Hello. This is an emergency. Can you please send an ambulance?喂，这儿有急病患者，请派一部救护车来。OK, OK- just try to calm down, sir.好，好，请冷静下来，先生。And tell me where you are and whats happened.告诉我你在哪里，发生了什么事？OK. Right. Uh, Were at La Traviata restaurant in North Beach.
15、是，对。我们在 North Beach的 La Traviata 餐厅。And my wife is- uh-我的太太她-Is your wife ill?是你太太病了吗？Uh, in a way.嗯，是呀。Sir, I thought this was an emergency.先生，我想这是一位急病患者。It is! Shes having pains a minute apart!是啊。她隔一分钟就会痛呀。You mean from the food?是不是吃东西引起的？From the baby!是胎儿引起的。Shes having a baby?她怀孕了吗？Yeah!是啊！Well,
16、 why didnt you tell me?! Now, whats the restaurants address?那你为什么不早告诉我？餐厅的地址是？Uh, uh, its 888 Grant Avenue. Its a block east of Washington Square.嗯，哦，是 Grant 大道888 号。华盛顿广场东边的一个街区。OK, sir, just sit tight, and well have an ambulance there in about ten minutes.好的，先生。你就在那边等着，救护车 10 分钟之内到。Thanks a lot.多谢
17、，多谢！There is an emergency. Please send a fire engine.这有火灾，请尽快派消防车来。Theres been a car accident, please call the police.这发生了车祸，请快报警。Take it easy, sir. Ill need your name, in full, and whats happened.别着急，给我你的全名和事情的情况。May I speak with Mr. Chen, please?可以请陈先生听电话吗？Sorry, but he is out at the moment.抱歉，他现在
18、出去了？Then, please tell him that Zhao Li called.这样好了，请转告他赵力来过电话。Yes. Im sorry, but how do you spell your last name, sir?好的，不过对不起，先生你的姓怎么拼？Its Zhao, Z-H-A-O.姓赵，Z-H-A-O。Please tell him that Lu Ming tried to contact him.请你转告他陆明正设法跟他联系。Please inform him that Chen Gang was calling.麻烦你通知他陈刚来过电话。Please give
19、him the message.请转告他。Whats the spelling of your family name, sir?您的姓怎么拼，先生？May I speak to Miss Tan, please?可以请谭小姐听电话吗？Sorry, but she is with someone right now.抱歉，她正在会客。I see. May I leave her a message then?噢，那我可以留话给她吗？Certainly.当然可以。Please ask her to call me at 6225-9438.麻烦你请她打 5225-9438 找我。Yes. I w
20、ill.好的。Id like to leave a message for him, if you dont mind.你若不介意的话，我想留话给他。Can I leave him a voice in mail?我可以在他的语音信箱里留话吗？Can you relay this to Mr. Li?你能传话给李先生吗？May I speak to Miss Hu, please?可以请胡小姐听电话吗？Sorry, but she is out for lunch right now.抱歉，她现在出去吃午饭了。I see. What time will she come back?哦，那她几点
21、会回来？Shell be back around 2:30.大概两点半会回来。Ill have her call you as soon as she comes back.等她一回来， 我就请她马上回电。Thats nice. Ill be waiting for her call. Thank you.太好了，那我就等她的电话。谢谢。Ill give him your message as soon as hes available.他一有空我就转告他您的留言。Shall I tell him you called?我告诉他你来过电话，好吗？Ill be here when he call
22、s back. Much appreciated.他打电话时我会在这，太感谢你了！Thats fine. Ill await his return call.很好。我会等他的来电。Barkers Service Station.这里是巴克尔维修站。I need your help badly. My car cant start. Can you send somebody over?我急需你们的帮助。我的车启动不了，能派人来修吗？We can have somebody come by, but it wont be right away.我们可以派人去，但现在不行。What time ca
23、n you send one over?那你们什么时候能派人来呢？Oh, lets see. Itll be about 3:30 before we have anybody free.哦，让我想想。大概要到 3：30我们才有空。Can it be earlier than that?能早点吗？I doubt it, sir. Well try, but I cant promise anybody before 3:30.我没把握，先生。我们会尽早的，但我不敢许诺 3：30 以前行。If I had it towed over there, could you work on it rig
24、ht away?如果把车拖到你们那里，能马上修吗？Sure, if you had it towed here to the garage, we could get right on it.当然能。您把车拖过来的话，我们马上就修。Can you send your tow truck over here?你们能派辆拖车来吗？No. Im sorry, but we cant send out our tow truck to get you.不能，真对不起，我们不能派拖车来。Why not?为什么不能？Our tow trucks being repaired.我们的拖车正在修理呢。That
25、s too bad. Bye.太糟了。再见。Bye.再见。Will you help me?可以帮助我吗？Please help me to get things straight.请帮助我把事情搞好。Will you be so kind as to help me out of the difficulty?帮助我克服困难，好吗？I dont know how to solve the problem. Will you help me out?我不知道该怎么解决这个问题。你能帮我吗？Will you come over to help me with the tough job?您能否来
26、帮助我做这项艰苦的工作？Can you assist me in this matter?这件事您能帮助我吗？Im in great need of your assistance.我特别需要您的帮助。Im calling for your assistance.我打电话是要您帮助我。My name is Wang Feng and Im calling to cancel plane ticket.我叫王峰，我想取消我预定的飞机票。When was your reservation?您预定的是什么时候？Its 5:00 p.m. today.今天下午 5 点整。Would you like
27、me to reschedule you for another time?要不要我再另外为你安排别的时间？No. Thank you.不用了，谢谢。Beijing Hotel.北京饭店。Hello, my name is Li Ming and we have a reservation for party tonight.喂，您好。我叫李明，我们在你们这预定了今晚聚会。Yes, what can I do for you?是的，我能为您效劳吗？I need to cancel that. We have had a last minute change of plans.我要取消预约，我们
28、临时改变计划了。I see. Would you like me to reschedule you for another night?我明白了。要不要另外为你安排别的晚上。OK, we have let you know as early as possible.好的，我们会让你们尽早知道。By the way, will we be able to get a refund on this cancellation?顺便问一下，我们取消后可拿回定金吗？Certainly.当然可以。Thank you very much.谢谢你。Thats all right. I hope we can
29、 help you at some other time. Good-bye.好了，希望我们今后还能给你帮助。再见。Good-bye.再见。Im calling to know if it would be at all possible to cancel our reservation.我打电话想知道我们的预约是否有可能取消。I have to postpone our appointment.我要把我们的约会延期。Is it too late to cancel our plans?现在取消我们的计划是否太迟了？How much notice of cancellation is nec
30、essary to get my deposit back?想把定金拿回来，要提前多长时间通知你才行？Hello, my name is Susan and I am calling to confirm my reservation.喂，你好，我叫苏珊，我大电话确定我的预定。Yes, Miss Susan, we have you down for a deluxe room tonight.您好，苏珊小姐，我们已为您定好了今晚一间豪华房间。Great and please make sure the room has a nice view of the park.很好，要定那个可以看到公
31、园美丽景色的房间。Yes, Miss. I will.好的，小姐。我会注意的。Thanks a lot!多谢了！Not at all.不客气。Hi. This si Peter from Dr. Alices office.嗨，你好，我是埃里斯诊所的彼得。Hi, Peter.彼得，你好。Im just calling to confirm your appointment tomorrow at 3:00 p.m.我打电话确认明天下午 3点你约定的时间。Thank you. I will be there on time.谢谢你，我会准时到的。I need to confirm my rese
32、rvation.我要确认我的预定。Can you confirm that the meeting is at 9:00 a.m.?你能否确认一下，开会的时间是早上 9 点吗？I just want to confirm that the arrangements have been made.我要确认所有计划都安排好了。Im looking for whoever is in charge of your company.我要找你们公司的负责人。And I want to know a certain product of yours.我想问一下你们的产品。What about it? I
33、may possibly be of help.什么产品？也许我能效劳。Well. Im sorry to inform you of this, but we got cloth that are all the wrong color.哦，很抱歉告诉你，我们发现你们寄送的布匹颜色搞错了。We asked for black and green, but we got white and red.我们要黑的和绿的，但你们送来的是白的和红的。Ill check on it immediately. What would you like us to do?我马上给你核对一下，你们想怎么办呢？D
34、o you need us to replace them, or would you prefer a discount on the ones youve received?要我们重新给您换货，还是对已收到的这批货打折扣呢？Let me think about it. Ill let you know when you find out.让我考虑一下，具体怎么办我会通知你。Id like to talk to the person responsible for sale.我想同你们负责销售的人谈谈。Id like to be connected to your person who ha
35、ndles sale.我想和你们负责销售的人联络。Whats the matter?出什么事了？Whats wrong with it?电话英语I hate to tell you of this。很抱歉通知您。But we found that there are some faulty materials in goods which we have shipped to you.我们发觉前不久寄送给你们的那批货里有一些劣质品。Oh, thats quite unusual for your company, isnt it?哦，你们公司向来很少会出这种事情，不是吗？Well, Im fl
36、attered.嗯，不敢当。What can we do to fix things?那现在我们要怎么办呢？We would like you to ship back all the goods to us.我们希望您能把整批货寄送回来。And we will send you a replacement right now.我们会马上补寄一批货过去。OK. We will do.好，我们照办。I dont like to have to bring this up, but we found that-我也不想给你说这些，但我们发觉-Im sorry to inform you of th
37、is, but we found that-很抱歉通知您，我们发觉-I have regret to let you know of this, but we found that-很遗憾地让你知道这些，我们发觉-I hate to be the bearer of bad news, but we found that-我也不喜欢告诉你不好的消息，我们发觉-How do you suggest this be handled?你认为该怎么处理呢？What could you like us to do?我们应该怎么做呢？Do you have any suggestions?你有什么建议呢？
38、Hello, Miss Huang. How are you?喂，黄小姐，你好吗？Hello, Miss Wang. Im fine, and you?喂，王小姐，我很好，你呢？Ill doing fine, too.我也很好。Well, Miss Huang, we are planning to have a casual get-together.嗯，黄小姐，我们打算大家小聚一番。I wonder if you and your husband can join us.不知道你和你丈夫能不能赏光？That sounds very nice. When will it be?听起来真不错，
39、什么时候呢？Its next week from this Monday.下个星期一。What a pity! We have another party that day.太可惜了，我们那天也有个聚会。It doesnt matter. Lets wait until the next time.没关系。下次还有机会。Were organizing an informal party, and Id like you to come.我们计划组织一个非正式聚会，我想请你参加。Were having a small to-do, and Id really be happy if you co
40、me.我们打算热闹一下，我真心的希望你能赏光。We have another event to attend on the same day.那天我们有其他活动要参加。We have another appointment on the same day.我们那天有另外一个约会。Were already scheduled elsewhere.我们已经有其他安排了。Room service. May I help you?客房服务部，需要我为您效劳吗？Yes. I wonder if you can send up some of boiling water for me.是的，你可以送点开水
41、上来吗？Certainly. Hold on, please.当然可以，请稍等。What room are you in, sir?先生，您住几号房？This is Mr. Wu in Room 415.我在 415 房间，姓巫。Very well, sir. Youll have them as soon as possible.好的，先生。我会尽快送过去。Good morning. Restaurant Service. May I help you?早上好，餐厅服务部，能为你效劳吗？Good morning. Would you please bring me some breakfas
42、t?早上好，可否为我送点早餐？Certainly, Miss. What are you going to have?当然可以，小姐。您想吃点什么？Id like to order a hamburger and fries.来个汉堡包和薯条吧。Would you like anything else?还要其他的吗？No, thanks.不啦，谢谢。Well. It will be up immediately.好，立即给你送去。Id like to get some of todays papers sent to my room.我想要些今天的报纸送到我的房间。Theyll be at y
43、our door within a few minutes.他们会尽快送到你的门口。No problem, sir. Someone will bring them to your room shortly.没问题，先生。有人会尽快给你送过去。Room Service. What can I do for you?客房服务部，能为您效劳吗？May I ask for a morning call tomorrow morning?明天早上请叫我起床好吗？Certainly. What time would you like?好的，要几点叫你？6:00 sharp, please.请 6 点整叫
44、我。Let me confirm your name and room number.我需要确定一下您的姓名和房间号码。This is Gao Qiang in Room 409.我是 409 房间的高强。Mr. Gao in Room 409.409 房间的高先生。OK. Well ring you up at 6:00 a.m. tomorrow.嗯，我们会在明天 6 点整叫您。May I ask for a wake-up call tomorrow morning?明早我可以要求晨叫服务吗？What time would you like to receive the call?您想何
45、时叫您？When would you be fond of receiving the call?你喜欢什么时候叫您？Front Desk. Can I help you?前台，需要我为您服务吗？Yes. Im checking out now, and want to get a taxi to the cinema.我现在要退房，需要一部出租车到电影院。Could you get one for me, please?麻烦你帮我叫一辆好吗？Certainly, sir. Ill get a taxi for you. Are you going directly to the cinema
46、?好的，先生。我会帮您叫车的，您直接去电影院吗？No. I need to stop by the shop.不，我要先到商店停一下。OK. There will be a taxi waiting outside in 10 minutes.好，10 分钟后会有一部出租车在外面等候。It will take less than 5 minutes to check out.退房最多只需 5 分钟。Good. Thank you. Ill be right down.好，谢谢你。我马上下来。Ill need a taxi to the train station. Could you find
47、 one for me?我想到火车站。能为我叫辆出租车吗？Will you be stopping anywhere else before going to the train station.去火车站之前是否还到别的地方？Would you be driving straight to the train station?您想直接去火车站吗？Could you arrange a taxi for me, please?能为我安排辆出租车吗？Could you have a taxi waiting for me, please?能否叫辆出租车等我？May I speak to Miss
48、Chen?可以跟陈小姐讲话吗？Miss Chen is not in right now. She went shopping.陈小姐现在不在，她去买东西了。Will it be too late if I call around 9:00 tonight?如果我在晚上 9 点左右打来会不会太晚？Thats all right. We dont go to bed early.那没关系。我们不会睡得太早。When will she come back?她什么时候会回来？Why dont you call back later this afternoon?你何不今天下午再来电话呢？Is Mis
49、s Zhang in?张小姐在吗？No. Shes at work now.不在，她正在上班。May I have her office phone number, please?可以给我她办公室的电话吗？Sure. Its 6225-9438.好的。是 6225-9438。Id like to talk to Mr. Wang, please.我想跟王先生讲话。Hes stepped out of the office for a little while.他离开办公室刚一会儿。When is a good time to catch him?什么时候可以找到他？In about 30 minutes.大约半小时后。Im sorry, he hasnt come in yet.对不起，他还没进来。Im sorry, hes off today.电话英语Im trying to catch Mary, please.我想与 Mary 联络。Mary is not available at the moment.Mary 现在没空接电话What time
