1、1应用文模板：（ 1）1.此篇覆盖以下类型应用文模板（也可参阅 3 级模拟试题精解册子）第 1：投诉/抱怨信(Letter of Complaint) (BK4-7)第 2：请求信(Letter of request)第 3：建议信(Letter of suggestion)第 4 求职信/应聘信(Letter of Application) (BK4-4 ，BK2-10)第 5：询问信(Letter of Inquiry)第 6：推荐信(求职/求学) (Letter of recommendation) (BK4-10)第 7 祝贺信 第 8：邀请信第 9：道歉信第 10：感谢信2.以下类型
2、应用文的模板请参阅 3 级模拟试题精解册子或课本：a.BooK2 电子邮件， 通知/公告b.BooK3 resume（履历表） , memo(备忘录) ，申请表，慰问信，介绍信c.BooK4 招聘启事，催款信，询价信，报价信，征稿启事，租售房广告，传真 d.辞职信（3 级真题 2010-12）e.各类商函 申请采购（2011-12） 、参加会展（2011-6）询问公司业务、产品信息、合作（2010-6，2009-12，2006-12）价格调整（2008-6 ） ， 询问旅游线路（ 2009-6） ，催款信（2005-6） ， 询价/ 报价信（2005-1 ） 等等f.基本信笺格式3.历年真题的
3、作文必背-必备第 1：投诉/抱怨信投诉信的结构（1）开头：自我介绍，交代投诉内容，表明本信的目的和要求。（2）正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害 或不便，提出解决问题的建议，表明希望如何处理。（3）结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。 示例一：Dear_,I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_. The reason for my dissatisfaction is _(总体介绍).
4、In the first place,_(抱怨的第一个方面). In addition, _(抱怨的第二个方面). Under these circumstances, the devastating effect could be multiplied if this problem cannot be immediately.(如该问题不能立即解决，它将产生更坏影响)I would appreciate it very much if you could_(提出建议和请求), preferably _(进一步的要求), and I would like to have this matte
5、r settled by _(设定解决事情最后期限).2Thank you for your consideration and I will be looking forward to your reply.Yours sincerely， Li Ming示例二： Dear _ , I am _( 写信人身份 )。I venture to write you a letter about_(抱怨内容)。The focus of the complaint is _(抱怨内容的核心)。For one thing, _(抱怨内容的一个方面)。For another, _(抱怨内容的另一方面)。
6、Honestly speaking, _(客观的评论)。But _(抱怨产生的原因)。All in all, There is still much room for improvement. Before I take any further action, I do hope _(表达本人的愿望 )。Thank you for your time and kind consideration.Yours sincerely， Li MingDear Sir or Madam, It was somewhat irritating to find that the English-Chine
7、se dictionary you sent to me on Dec. 13th, 2009 was totally unacceptable.The dictionary was a great disappointment, for when it arrived, it was far behind the date you promised to send it to me. Besides, the wrappings looked worn and dirty. And more surprisingly, when I opened the dictionary, I foun
8、d more than 20 pages of it missing (p.123 to p. 136). Id be grateful if you could send me a replacement and refund my postage (state amount). I really appreciate your help.Yours faithfully, Li Ming第 2：请求信 正文主要有 3 个部分 （1）介绍自己、提出请求 （2）说明原因及其它事项 （3）表达谢意、期盼答复示例一：Dear_,I am writing to formally request to
9、_(请求的内容)The reason for _is that_(给出原因).I_, so I _(给出细节)I would also like to request _(提出进一步的要求). I am sorry for any inconvenience I have caused. 3Thank you for your attention to these requests. If you have any questions, do not hesitate to contact me at_(电话号码). I look forward to a favorable reply.Yo
10、urs sincerely， Li Ming示例二： Dear_,I am_(介绍自己的身份) 。I will/am_(与请求有关的自身现状) 。Id like to_(阐明自己的请求) 。I will appreciate your_(有关该请求的详细信息).Im going to _(对方如能帮助实现请求，自己将要做些什么)。Here are the reasons why_(承上启下，开始解释原因)For one thing, _(请求的原因一 )；For another, _(原因二) 。Therefore, _(总结写信的目的)。 I shall be much obliged to
11、 you if you _(对收信人的期望)。Thanks for your kind consideration and I look forward to receiving your earliest reply.Yours sincerely， Li MingDear Sir or Madam,I am a senior student from Tianjin University, and I wonder if you could spare some time to help me look for two reference books, Communication Prin
12、ciples and Organizational Communication, both published by Foreign Language Press in 2000.The two books are of particular importance to my graduation thesis, but I failed to obtain them from my university library as well as local bookstores. Could you please tell me whether the National Library has
13、the mentioned books? If so, could you please do me the favor of photocopying and sending them to me by EMS? I would like to pay for the relevant expense by cash or credit card。Looking forward to a prompt reply from you。Sincerely yours,Li Ming第 3：建议信写作“三步走”：自我介绍、说明目的; 委婉地提出建议及改进措施，或提出忠告; 礼貌地总结或期盼回复。示
14、例一Dear _,4You have asked me for my advice with regard to _, and I will try to make some conductive suggestions here.In my humble opinion, you would be wise to take the following actions:_(建议的内容)I hope you will find these proposals useful, and I would be ready to discuss this matter with you to furth
15、er details.Good Luck with your_(祝愿)Yours sincerely， Li Ming示例二： Dear_, I am delighted to learn that _(写信的原因 )。In my opinion, _(表述建议内容)。On the one hand, _(提出建议的理由一)。On the other hand, _ (建议的理由二)。As to _(具体到某一方面的建议) ，I suggest_(建议内容)。If _(供被建议人选择的条件 )。It is unnecessary for you to _(建议内容的另一方面)。In addit
16、ion, _(其他的建议)，I am sure_ (对建议内容所作的承诺)。Please inform me_( 期望被建议人作出的回应) 。Yours sincerely， Li Ming示例三：To Whom It May Concern(致有关人士),As a student of this university, I would like to take the opportunity to express my appreciation for your kind assistance as always. Meanwhile, I feel that it would be ben
17、eficial to express my views concerning the quality of the library service.In the first place, I find that most keyboards of the library computers are in poor operation, which brings much inconvenience to the users. I would also recommend the library to improve the efficiency of purchasing new books
18、and subscribing to academic journals. Last but not least, the study rooms need to be furnished with a better lighting system。I hope that you take my suggestions into serious consideration.Yours sincerely,Li Ming 第 4 求职信/应聘信 Dear Sir or Madam,I write this letter to apply for the position that you hav
19、e advertised in_(报纸名称)of_(广告发布时间).Not only do I have the qualifications for this job, but I also have the right personality for a _(工作名称). In the one hand,_(第一个原因). On the other hand, _(另一个原因).Should you grant me a personal interview, I would be most grateful. If you need to know more about me, plea
20、se feel free to contact me at any time at _(电话号码)5Thank you for considering my application, and I am looking forward to meeting you.Yours sincerely， Li Ming示例二： Dear_ ,I am applying for the position of _(想申请的职务) advertised in_.I majored in_(专业 )。My training in _(接受过的培训) definitely meets your qualifi
21、cations.My complete resume is attached.I will graduate on _(毕业时间)from _(毕业院校)。In addition to the required courses of my major, I have_(除专业外，选修的课程)。I also have some experience in_(曾有过的社会工作经验)。You will find me to be_(请对方对自己有信心) 。May I have a personal interview at your convenience? I can be reached by
22、telephone 。Yours sincerely， Li Ming第 5：询问信 正文主要有 3 个部分 首先表明写作意图，说明写这封信的目的是要寻求什么样的信息；然后就某一具体问题进行询问；最后表明获取信息的急切心情，可以提供联系方式以便收信人与你联系，并表达你的感谢之情。示例：Dear _,I am _(自我介绍). I am writing to see if it is possible for you to provide me with information regarding_.(要询问的内容)First of all, what are _?(第一个问题) Secondl
23、y, when will_?(第二个问题) Thirdly, is _?(第三个问题)I would also like to inquire _(将最重要的问题单独成段). Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?Thank you for you kindness, and your prompt attention to this letter will be highly appreciated.Yours sincerely， Li Ming第 6
24、：推荐信(求职/ 求学)推荐信一般分为三个部分：(1)介绍推荐人和提及与自己的熟悉程度； (2)对推荐人的评价； (3)提及推荐者综合素质有关的内容。 6示例：Dear ,It affords me much pleasure to recommend to you. During his/her graduate years he/she was my . As his/her , I found him/her .His/Her performance in the school years was outstanding. First, he/she had been and showe
25、d great talents in . In addition, he/she has a very pleasant personality. He has developed a strong sense of , and working with him is always . I can state that he/she has all the qualities of being .Therefore , I here recommend him/her to you with all my heart.Should you favor him/her with a positi
26、on in your company/Should you accept him/her in your university？ I am sure that his/her future conduct/academic work will prove worthy of your confidence. I look forward to hearing from you at the earliest possible momentYours sincerely， Li Ming Dear Professor Smith, It is my pleasure to recommend m
27、y student Mr. Wang Gang for admission to your department for pursuing a master degree in accounting. I am engaged in accounting teaching at a university in Beijing China, I enjoy my work and all of my Chinese students, who are so clever and friendly. However Mr. Wang Gang excels almost any others. H
28、e is not only outstanding in the field of accounting but also gifted for the English language, for he seems to understand almost every word I say in class. As concern as his personality, I find him honest, responsible, and cooperative. I bet youll like him too. I recommend him enthusiastically. If y
29、ou need further information regarding Mr. Wang Gang, do not hesitate to contact me. Best regards, Sincerely yours, Brown 第 7 祝贺信 Dear_,I have learned with delight that you_(祝贺事由)。I would like to extend to you my utmost congratulations on_.you must be_.And I feel very happy for you._(所取得的成绩 )is quite
30、 exciting news!I know this is surely owing to _(被祝贺人过去的努力 ).It is a reward you richly deserve for your_(被祝贺人的优点)。Kindly let me know when you_(咨询对方何时有空 ).I hope _(表达自己的愿望).My best wishes for your further success.Yours sincerely， Li Ming第 8：邀请信 示例一：Dear_,There will be a(n) _(内容) at/in_(地点) on_(时间). We
31、 7would be honored to have you there with us. The occasion will start at _(具体时间). This will be followed by a _(进一步的安排). At around_(时间)，_(另一个安排)I really hope you can make it. RSVP before _(通知你的最后期限)Yours sincerely， Li Ming，示例二： Dear_ ,_(开门见山提出事件 /活动、地点、时间).It would be pleasant/honored to have you her
32、e.During the party/conference, we will have lots of activities you will be interested in. First, _(要举行的活动内容一 ).Second, _(要举行的活动内容二).I know/believe that you will be very interested in_. First/For one thing, _(受邀请人参加的理由一 ).Second/For another, _(受邀请人参加的理由二).The conference/party would not be complete wi
33、thout you!The party/conference will begin at _ 时间 and we do hope you can come.Yours sincerely， Li Ming第 9：道歉信示例一：Dear _,I am truly sorry that_(道歉的原因).The reason is that _(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.Yours sin
34、cerely Li Ming示例二： Dear_ ,I am excessively sorry to say/tell you that _(直接说出道歉事由) 。Now, I am writing you this letter of apology to show my deep regret. Please accept my sincere apology. I hope you will understand me and excuse me for _(请求对方原谅的事由)。The reason for my delay/absence was that _(过失的原因)。I h
35、ad no way out because_自己当时的处境和情况。Therefore its not in my power to_ (过失导致的结果)。Naturally, I want to suggest _(建议下次再实现愿望) 。I shall be obliged if you will kindly write and tell me when and where you_(约定下次见面的时间和地点) 。We may meet again and I hope to see you soon.Yours sincerely， Li Ming8第 10：感谢信 示例一：Dear_,
36、I am writing to extend my sincere gratitude for _(感谢的原因). If it had not been for your assistance in _(对方给你的具体帮助), I fear that I would have been_(没有对方帮助时的后果).Every one agrees that it was you who_( 给出细节).Again, I would like to express my warm thanks to you! Please accept my gratitude.Yours sincerely，L
37、i Ming示例二：Dear _ ,I am now writing these few lines to express my sincere thanks for _(感谢事由)。Id like you to know how much your meant to me. You have a positive genius for_(对收信人某一方面的赞美).I not only enjoyed _, but also_. I shall ever remember _as one of the most _in my life.I hope to have the opportunity of reciprocating. I will feel very honored and pleased if you_(表达自己回报的心愿 )。I am looking forward to seeing you next time!I repeat my thanks again for your_. Please give my kind regards to your_.Yours sincerely， Li Ming
