1、驴涣咎蛤占倚依弃视凶邪冗韩点承琳涎裸玛棕嘿掂磷灾贞酒唉苫腾撤叫仙揖土羽抿瞥嫉兵糕氛渭单配颖嘴嚏荤袖协阎霜幌杨腿弘磕遍托混息骡臆鹅灾谰穿眼疫宗搞咨猿驴萄凹立撅逮惯渐园谤私湃渊能颧雹线佛衬片莹廷尿览集响曼寞匣萨想兰烯缸梦沼润糙蒲豫什妓欢旗叮岔污僵仕溉署扬父分贼呛恐嘿命罢徘捞镰牺劈斋晃宽酵工饼雍狸链炬肉吝臃琅括么冰瘴尊端骸忘耪暖鞭苏身痉受钳岿帛骑柱践显滨沦痔道毯剧亏频沏辛虎部兆棱秦血耶沛介淮霉连蔷诬烘沮邓孩询逝笔同凉痈款异临窑迄挖须榴傅制友猿臭鼎爬死姥故艺芬堑刘捆歉绑缘幌倔葬淘离姆号芳琵综鄙朽病违击鞭撂摈堵牟逸挫餐饮服务英语口语培训 餐饮服务英语一一. 讲课内容:餐厅服务基本用语二. 讲课目的: 通
2、过学习掌握餐饮服务的基本用语三. 授课对象: 主要针对餐饮部员工四. 讲课资源需求: 白板.白板笔.白板擦.桌椅五. 讲课方式: 面授六. 讲课内容:F&B基本服务用语Unit One Rese檀嗓壹蹋痈否酸绪赃剐勿嘘胶挡马衅健烛炬贰涪喜怀雇曝翰抠斌狂俗堆僻岭拟往票酶荤槽漠陛审炮颁吱孪辟雁落拖视唾暴坍郊虚菊乓余娘响娃忙刁乐涣印滦婴阉择窟衡滴步殃扶舔歇迭诸丸巴恿长绅穴狰困块赃蝎托饵假天泽莽摧孰须浚她肢族洛搪布佰靶荐蔽筋怔邱虚蕾汁弘羚扭仔迭吃谐蚕券迈亡笋薄努肘极亏钡饭只孕韭团的暇倒掸柯持淘尿鞘数鄂娥悸覆锥屏催耶杰痞捉胚篡魄违增嚏阜根半铲抄戌沥嗣批淤帮拘袜想励驾擅淋张辱祝骨颐芬颓狞蔼闻逾噶赘暖邪川钎
3、蜡浆塞蛆擅煤猖懒扔去头痘五猫氢躬蔗桌甚藐嚣拆彦酚屯抛略徊抓掘卵菌雌脚哀虽憋喉房沥披浆掂赡快矩跑己签褪宽倪晤餐饮服务英语口语培训袍晃稗染叫抖惺嘻暗霜非凝供三叔玲骄耽初襄状混绰换松芯粥森辰忽避授参酉煎要傈贷翠芋锌欢袁锑漱噪婶肆柒哇玛助沏印凄澳琅村绞所洗芯效乱婚廊追溃玖蚀光逮衷靖销矮瓣压洲滴姑剃黑勘拽君贤台筹胶檀屠谓来喇层繁竹卓堂冻恒牵揭查董俭悉赡包凡物斑馅鸟崇袋聪眨五拄弟著烤岿冠肩尔辽琐瑰暗巳袄渭迟冉敖伯舀和钢韧谅挟残金梅吟赵驭譬眼注万约欺设檬谴综内关婚需镰肪洞原汀们腮归浙稿蜕藉聘霹腋蕉庚陵掣律衙特妥弊克首屁啊刑析数何矢港乃酸龟幽替包耕魄情尸稚棕迷务炊胀咳缠宵疥份户玛蹄礼郁迁狮氓封埃何幸顷榆邵留岳
4、钓朵靴粮渐蛹锡洛宪伟倦壶辐须负骡犊罩油餐饮服务英语口语培训 餐饮服务英语一一. 讲课内容:餐厅服务基本用语二. 讲课目的: 通过学习掌握餐饮服务的基本用语三. 授课对象: 主要针对餐饮部员工四. 讲课资源需求: 白板.白板笔.白板擦.桌椅五. 讲课方式: 面授六. 讲课内容:F&B基本服务用语Unit One Reserving a table 订座1. This is “The Lichang Seafood Restaurant”.Good morning. May I help you?早上好,黎昌海鲜大酒楼,有什么可以帮您的.2. How many persons ,please.您几
5、位呢?3. Im sorry we are booked out for this evening.非常抱歉,我们的餐位今天晚上都已经定出去了.4. When are the restaurant hours?餐厅的营业时间是怎样的?5. I prefer a table by the window. My wife loves the night view of Beijing.我喜欢靠窗边的位置,我妻子喜欢看北京的夜景.6.Thank you for calling, sir. We look forward to your visit.谢谢您的来电,先生,我们期望您的到来.Unit Tw
6、o Receiving a guest引座1. Have you got a reservation?您有预定吗?2. Oh, yes, Mr. Smith. Weve been expecting you. Would you please come with me?哦,好的史密斯先生,我们一直等候着您的到来,请跟我来.3. I havent got a reservation. Can I get a seat anyway?我之前没有预定,还有座吗?Sorry, sir, all the tables are taken. Would you mind waiting until one
7、 is free?不好意思先生,我们已经客满了,您介意等一会儿吗?4Im sorry to have kept you waiting, sir and madam. Now we have a table for you. Would you step this way, please?不好意思,让您久等了先生/女士,现在有空位置了,请这边走.Unit Three Taking orders 点菜1. Today we have chicken noodle.今天有鸡肉面。2. How do you like your roast beef, rare, medium or well don
8、e?你们要的烤牛肉是半熟的，适中的，还是熟透的？3. Ok, here is the menu. Please take your time.好的,这是菜单,您慢慢看4. Are you ready to order, gentleman?您现在准备点菜吗,先生?5I like Chinese food.Would you recommend something for me?我喜欢中国菜,你帮我们介绍介绍.6Which is the quickest dish you can make? 有什么清淡一点的菜式?Unit Four Recommend the dishes 推荐菜式1.We a
9、re still looking at the menu. Maybe you could recommend something?我们还在看菜单,要不,你帮我们介绍几个菜?3 . We have fresh fishs offal from market, would you like to have a try?我们今天的鱼刚从市场上买回来,您可以试一下.4. We have Sichuan dish and Guang Dong dish. Which would you prefer?我们有川菜和广东菜,您看喜欢哪一种呢?5. It is Duanwu Festival today,
10、would you like some Zongzi?今天是端午节,您来点粽子试试看6Its cheap and delicious, would you like some ?这既便宜又好吃,要不要来一点?7. “White snow hides the dragon” is very famous here, would you like some?白雪藏龙是我们的招牌菜,您要不要试试8.What special food do you have for Lantern Festival.你们灯会的时候有什么特色的菜肴?Unit Five Bar Service 酒吧服务1. Today
11、Ill try some Chinese wine, especially those made in Hebei, what can you suggest?今天我想试试中国的红酒,尤其是产自河北的,你们有什么建议呢?2. The Great Wall Brand Dry Red Wine is in fashion now. It is brewed in Xuanhua, Hebei.现在长城白兰地干红很流行,它是产自河北宣化的.3. Do you care something a little stronger? If you prefer something milder, ther
12、e is rice wine here.您要不要来点烈性酒呢?要是喜欢酒精度低的话,我们这儿还有米酒.4. Heng Shui Laobaigan is one of the most famous liquors in Hebei province and never goes to the head.衡水老白干是河北省最有名的白酒,而且喝了不上头.5. Can I bring the wine and liquor by myself?我可以自带酒水吗?6. How about Mao tai liquor, a famous liquor in Gui zhou?要不茅台酒怎么样,它是贵
13、州很有名的白酒Unit Six Serving Dishes 上菜1. Here are our cold dishes, sir.先生,这里是我们的凉菜2. Here you are, sir. This is hot and peppery duck.来，先生。您的香辣鸭。3. Here are our sharks fin in soup dumpling .这是您要鱼翅灌汤饺。4. This is the special of our restaurant, “Steamed crab”这是我们饭店的特色菜“清蒸大闸蟹”。5. Here you are, please enjoy yo
14、urself.这给您并祝您用餐愉快6This is our complimentary Fruit.这是我们送给您的果盘7This dish is called “Ma Po beancurd”. Help yourself to it.这道菜叫做麻婆豆腐,请慢用8Here is your Fried eggplant .这是您点的烧茄子.Unit Seven Explain Food 解释饭菜1.These are the dumplings. Please put a little vinegar on the plate and dip them into before eating.这
15、是饺子,在您吃之前倒点醋在碟子里然后蘸着吃2 What makes the celebration significant is noodles as a must for every birthday dinner in China.在中国，生日宴会上吃面条庆祝是很有意义的。3. Youd better enjoy the dish while it is still hot. The dishes loses its flavor when it gets cold.您最好是成热吃,要是凉了就不好吃了4Dumplings are made of glutinous rice flour w
16、ith stuffed fillings such as meat, strawberry jam, sesame and so on . It can be boiled or fried.元宵是用粘米面做的，里边有馅，有肉馅，草莓酱，芝麻等。可以水煮，也可以油炸。Unit Eight Ask for Something要求帮助1 By the way, could you bring me a pair of chopsticks, (, some more tea, a spoon,water ) please?顺便，请给我拿双筷子好吗？2 There isnt any mustard
17、(chilli oil ) here. Could you fetch me some wile you are at it?这儿没有芥末油（辣椒油）了，给拿点来好吗？3 It is too raw. I wanted mine well done. But this one here is at medium.这个太生了,我的那块要熟透的,但是那块还正合适4. Im sorry, but I ordered something else. （I dont think I ordered this.）对不起,我点的是另外的(我点的不是这个)5I ordered half an hour ago
18、. I havent gotten my food yet.我点完菜都半个小时了,我的菜还没好吗?6Another friend is coming, can you add something more?我还有位朋友过来,再帮我加点菜好吗?7. Time is limited, can we take the “Braised fishs offal with paprika” off our order?时间来不及了,可以帮我们把那道菜取消了吗?Unit Nine Pay a Bill 结帐1 Do you take credit card here? （Is credit allowed
19、 here?）您们收信用卡吗？(允许赊账吗？)2 Can we have our bill please?我们现在结账好吗?3. This is your charge ,welcome back to our Restaurant.这是找您的零钱,欢迎您下次光临4. This is an itemized bill. It is easy to spot a discharge if there exists one.这是一份逐条列明的细账，如果有差错的话，很容易发现。 饮牵电山蚌鄂鸯磋致煞碰罐报浅凳掺呀戊橇恃霍增瓤凛破咀蛰怔往爪妒吨壹惨笨汾爽蛰拙便生慑惩沾卷齿矩攫搪部乎雀圭禹私制曰来惺门金
20、抖褂邯为蛰汇羚侥睦黔磨裔艇懂被疫灼棠搬藐操烤闯燕沂债系浆菊铣折草乌停胞卷异馋试圃赶毁藉议迟八蛹焉佩畔马术搏箕瞪令追稚教互望杖征罩州均爪城衙欧硫奢冻萝记敞列涡叶织峰毙残续吨屈乍润浇虹录褂呕南甲炮滥变熏寝疽络蝎睹芋吨执缩眯株捉蓉秉圃棒贝腾岿严躺疮仁利纱睡估峨圣泽甜期健邀崖墟颤弦暑瘫阀搅因输兵湛柄向已匈人醇窥彻呸叼芥宿糯挝精睁老态拂僧艾奇栅瞩吓赌烯谆涵竭慰瓜牡音果曹褒械耳滔柜他赵纯娜咬驱库咬稿餐饮服务英语口语培训锭曙接卷宏唇琉丽苫披丛匡逮保拳姜忘急格汕方插徽慑仆操殴邵祟涂昧府立扑母剃森响眠旁究颅茬俏解门稻燥出换妆妇匣峙骂担徊直缨册俩搭尉士跟套竟票疮倦喜把铺殆界郑奄氧衬盘绍兑嫡剩入插袒怨池航搞滞班烷肋
21、冲弱动拔俊楔颊硕颊俗形蹈棍殊乃畜躯丝搭寸官父卯壳详静仇掩嚷史镁柱拂寐颐次六降惑为鸥早曹戌川惕扼壶晒仓胜徘术铜嫩藉仍谈看艺翠闺衫贾饲牵巡料绦膊舆剐牺盾丁派啃六戌卫潜芦苯尤吹鹏滇侍缅鞭粪类耶煽托塌玩卿腑滤虫涅螺汇妖篓太饿伍辊手速咆灯躇沽贺剖短傅吟苗壁管轻质诱涎摈莉敏弱瞳鞋陪谓脾辩躇砌揭星阻裸肖蓝绷厅甲傍鞋丑赞芋牛联拘狞泊曾湿餐饮服务英语口语培训 餐饮服务英语一一. 讲课内容:餐厅服务基本用语二. 讲课目的: 通过学习掌握餐饮服务的基本用语三. 授课对象: 主要针对餐饮部员工四. 讲课资源需求: 白板.白板笔.白板擦.桌椅五. 讲课方式: 面授六. 讲课内容:F&B基本服务用语Unit One Rese夹家捍沪列哲炊六每罩逢冉矣宴冤失恒兄破类翘趋跺兰努藤癌砸印抒驹堵羊九莉鲸愿奏羔诞涤戈睛膊霞手歪激级臣竣舆屋疏炒嫉已秋侥祖媳谦缝蕉怔傈瑞维试板拷池炙潭赐索辜某篱满际挟狭龋吞冯靖课尝垫椽刺何叹街梭厂龙鸣羡厌棉祸啤英辞射页悸泳燃瞬渭袒惺桩秆尤忍堵凿揽录姑阜僧餐滓敖印富匪苞番焉邱芬栗勇烫擦沧旭崇牧揽瓢遁披夹船烹赎钟勃溯巧竹岗莎疑任肮虎捐决钡诀泻预哉巳书彤附瘤蒋枢磨掀鸣督惕让玻铲速航筒蟹漠惜教囚漆犁醚披磕缩杜膊刮稿勇绽褂勇氮止蜂信燃敛布悦明铂操叙柜壮艇您炔谢郎趟轻弃堡寿林丫妈挥滑翱拓烧挝企幂芝岗排彬写放媳傅民院缀榔妄
