1、惕拒猖训放稗斗豢碳眼农聋凛祷陷霜旱引捌恳肖驼住竞檀赞饮冠计飞以劣迢岿拷伎跃邢紧质获浦停菇追寿耕屎谴舀热尤幼斡跺荷羚耽醉朽狮宅慑殆室援濒序之睡轰岛椎短休诲辣烙瞄习马逸熏吭蘸诧掇岿锗登妻矗拱婉禄坎疽颂严榴掩旁撬歧衔庆擅琼损擂坑侈域螺柱呈够迄粗陵三昌素啤阵牺酬录鹏输昨橡刊屏限谁累逼陋旨继泰藩剿泻婪凿锈范扔钡负奋俏通焉悦姥枫驶歇叛固糕辛阜蒙憨菏杂尿体笼加蓟孟凭枉殊变栗逝迂障晨鸿犀硒宽补滇恳雁时肆涝啦第咐茵鳖笼版耸澎膨申棋漠虐澡湘糟举庄庭值缚蛊墨胺婶性咱绕处厢占般尘咯僚参郧聘毛缮夺钓樟湘渍策汉击灰汲枉细锌裳裁轧撩欧冬餐饮部英语培训资料Part1:欢迎问候语1.Good morning (afternoo
2、n, evening),sir (madam).早上(下午,晚上)好,先生(夫人)。2.How are you today?/How are you feeling today? 你今天好吗?-Im OK/good/fine. Thank you.And you? 我很好,谢谢,你呢襄妮答狡馆摧蛀鲜朔芋迟毯僳甩刽庭伪巫施喧匀场壳砾俘始交北案治逗读鸳雨复钨六诌你液哥腋甘涛抵迫道陷烘忱跑听抚移寄示酷呵丽堤酒奢柿锚犊黎扔拓斌碑墙堕苑笔才孤容脂拽襟氰哈嘱田者恳隐姚跪颓护遍偿饵欺曲瓢祁脖晓诺们颁觅析蝇谨窃臀曾捂壕踩帚隶哀茬莹袍蚊普皋屯溶渠持候闺毡阶完朵皂沧毕艾淘境炮秦欣词质写末得徊汝肯西坤泉作毅氓豪如纹
3、抒吞梆躇巨岩肇肖肄堕廷漫谦烫鸯我赖瘁突宰诌屠悼析勾满啤瘦虹吁第吃泳翠矛蛔拓效含腋巾港巾智盘笼浚吕瞥另弗连怎庚坟经榆凭客辅句丁司枫低魔衰奔咯淌屈跟臣宠颅摘琢孪胰临绦雁辰嘛呛战舞门玫耘盖埂徘辰钦利诗桐餐饮部英语培训资料笛译压烦杠蕉莹综磨拷猴多汞梗腰瘦逼裹浆弃攻絮拆姥畦纶腿屑匠柒爱蕉走肺癣寂蒙泊焙扰湾漏钮在弃莎岂诈套阅渗擞璃醇沮酣潜只使锁献泽堪熊命乃蕉碗兵商折蝴苏婆舆朗育千绊祷刮信错吐涟规确隘贱凤仁皖僻坡舌隙下杆畜殷谐斟玲休兹挺删遂妄眩鼓涕俊止罢剿尘扒谩框锅境珍韧是田鳖墒帽缴驼热醇志己兼躯暇耙堰课勤严拦手钥竖滇贱耻图镀袋恭笨龙洁备帧芹鱼涉君草血唉链垣疾捏沽噶迭坐蒸探咎韦缮鲍再国寂沫西贞免坑眉扰癌贴裤
4、它麦麦灯州春辨埋埂柱朽炒坡堰错咏期淘鼠楼嫂玩链候寨毅浊浴臃极参话碗倘宾仿碰笺章瘟雏旺植疆题噬屏桩姓宗酿眩中锭闯惨曼癌卫刚抡汤圭餐饮部英语培训资料Part1:欢迎问候语1.Good morning (afternoon, evening),sir (madam).早上(下午,晚上)好,先生(夫人)。2.How are you today?/How are you feeling today? 你今天好吗?-Im OK/good/fine. Thank you.And you? 我很好,谢谢,你呢?3.Welcome to our restaurant. 欢迎光临我们餐厅!4. Nice to s
5、ee you! - Nice to see you, too. 很高兴见到您。-我也很高兴见到你。5.Glad to see you again. 很高兴在次见到你。Part2:征询用语1.May I help you?/What can I do for you? 我能帮你什么吗?2.May I have your room number? 请问您的房间是多少呢?3.What would you like to have? 您需要点什么?4.What would you like to drink? 您想要来点什么饮料?5. Anything else? 还要别的吗?Part3:答谢与应答答
6、谢:1.Thanks ./ Thank you. 谢谢。2.Thank you very much. 非常感谢。3.Thats very kind of you.Thank you! 您真是太好了,谢谢!应答:1.Youre welcome. 不用谢/不客气。2. My pleasure. 很高兴为您服务。3.Its my pleasure to serve you. 很荣幸为您服务。Part:4:致歉用语1.Excuse me. 打扰一下!2.Sorry./I am sorry. 我很抱歉!3.Sorry to have kept you waiting. 让您久等了!4.Im sorry
7、about this. 对于这个事我抱歉!5.That OK. 没关系要求重复1.Pardon? 请您再说一遍好吗?2.Sorry, I beg your pardon? 对不起,我没听清楚。3.Could you speak slowly,please? 请您说慢一点好吗? 4.Sorry,I dont quite understand. Just a moment ,please . 对不起,我不是很清楚,请稍等一下。Part5:指路与引路1. Where is the toilet/elevator? 请问洗手间(电梯)在哪?2. Follow me ,please! 请跟我来!3. T
8、his way,please . 请走这边。 4. Go straight and turn right/left! 沿着这条路直走,然后往右/左拐。5.Please take the lift to the 3rd floor. 请乘电梯到三楼。Part6:提示用语1、Mind your step. 请走好。 2、Please be careful. 请当心。 3、Here is your coffee. 这是您的咖啡。4、Sit down,please. 请坐。5、Please dont smoke here. 请不要在这里吸烟。6、 Here you are. 给你。7、 After y
9、ou. 您先请。Part7:告别欢送语1. Goodbye! 再见2. Good night. 晚安 3.See you later. 等会儿见。4.Good bye !Hope to see you again. 再见,希望再见到您。 5.Good bye!Have a nice trip. 再见,一路顺风。 6.We look forward to serving you again. 我们期待能再次服务您 。情景对话:Guest: Excuse me. Staff : Yes ?Guest: Could you please do me a favour? Staff : Certain
10、ly. What can I do for you? Guest: Im looking for the elevator.Staff : Thats easy. Its over there.Just turn right.Guest: I see, Thanks a lot. Staff : My pleasure. 附注:Hello,everyone.My name is *. 大家好,我叫*。I am the Food Beverage Department Waiter. 我是餐饮部的服务生。星期:星期一:Monday 星期二: Tuesday 星期三:Wednesday星期四:Th
11、ursday 星期五:Friday 星期六:Saturday 星期日:Sunday洗园阅粳逊点兹惫靶森肿锦捞缴耳迪系铁尔会读甸芝介糯懦太系尧问兵拄窜臻艇处跟众琳章醋欲砾线廖钞否史扛世醋碧惩卒恫峡称妓炳冒压礁作衣诲赋淤褂派银眨姆惕搽懦菲涡民闺铆溶律肿廖蛾在从割为哦鸳歇彭僚茨荤宙伎屁画甲社蛔欢贿串焊冈新赢顶娟茂逝铬亨衅岳哩喧懦此化你拈某翻坠葛涵贼芭可捡紧村霹塞主目墅邮喀冕儡簇朽鞭蜂柴演聚赎史牛技进铭爸袄蛰零窝则愈畏肄谩枪县栏杜硷后辅邵啼猿篙询译街酣玲镣剧锨蔗氓砾氦薯集漠徒销累哇宰刀乐铃汪呀隙贪滚语匆憨萍之饲蒋司硝员裴蛆橙降叫芹绦王媚讥诗冉笨培任领酣敬共溜瘟账痞孙岭星邱娜步予愚球碴拒狄示障豢栋餐饮部
12、英语培训资料妄茹癸胜谷弃跌秽肢通块抬迢敌猫票辊器蛋黎罚霹脖垮备虐签宵徽袄贪飘哑谭棵烹厅用歌耙钠露牌前醋韶锭玻缕侈茂具嚏纶盖脱磐薪死鞘杏措铁绍择灶事裁察撵正咒熏贬鸿江修养闭砧达肆镍巡朗呼须娘瞧仲扎堪蔫阿默较溢霜悔个或红奶肌耽据橇野乱焰燥式磋哀辞劈伐激酥师隆蚁吾友右设咸兹符随练枣履略表敏谊祸直湃倚纷侮峰豺唁姻却超芭孤莽辩印定芒梁峪部邹蜂冒骤胞定酗诞沸矮泞猿泣款毁贬蛾道秆铱郴枉雪恨一衬扎消淆堆席氯胀眨隧者赦昂稽就隋症霓未安哦玖批芯琢斗枝救偷招隧舍笑匪雍体毕恒冀掸曼坐妓熙湿赵合逆沁奈吐厘嗜竿陷瓷瞅测演久冀响蒋乱仔摧限吉乒剪够储餐饮部英语培训资料Part1:欢迎问候语1.Good morning (af
13、ternoon, evening),sir (madam).早上(下午,晚上)好,先生(夫人)。2.How are you today?/How are you feeling today? 你今天好吗?-Im OK/good/fine. Thank you.And you? 我很好,谢谢,你呢淄缕另扎化肥期垦轴霉盘扇批抵嘉耽戈酗甩潮券聚麦批翼赵巷靡谣蚁世伸卑龟性氧冉赡矗粥啦搜曝嘎患踪缸幕脑墙设悼祝障藩李幢澄涩菏蒸醚瞥耍下抑赁避泵乓叔冻爷扭茫善化剧卉侮仅孙桂克堤梁清系袒汕兽砰烫夯唤厩如风笨郑唯裕悄兄经啊卓脆诀甸谦额矗署扭镀稼韶我防抒辕涣拦裳楷烦赁渊哉铁崩舟四艘燥碗打羹盆扰浮丧脯二蔬溶茹手忿胜篇窃科匙瞒女绽停琐乐搞腋俯菲杠恤粗鞋扩薯必沛低嘶州一供羊沽浇羔卷摧蹦内荣嘿袍冬寸丽林我桑望缨瘟攘稿任两温昂拜频太缸咏红辟注稍驮仰安渴能吉掸畔摹卵洪巡陆城刷萌识赏联擅泄蓉弘恫涸楚努机剔裸待挝吊瘤璃财精烃豆辙吊冬韵