基于礼貌原则分析国际商务交往中负面信息的表达策略【毕业论文】.doc

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1、(20_届)本科毕业设计英语基于礼貌原则分析国际商务交往中负面信息的表达策略STRATEGIESINTHEEXPRESSIONOFNEGATIVEINFORMATIONININTERNATIONALBUSINESSCOMMUNICATIONBASEDONTHEPOLITENESSPRINCIPLEI内容摘要在跨文化交往中,文化的不同会成为交际的障碍,因为它们会阻止或隐藏一个有效交流的思想或情报。尤其在商务活动中,交际双方都会有各自的利益要求。当交际的一方不能满足另一方要求或接受提议时,不可避免的会存在一些差异和冲突。商务交往中的拒绝、抱怨、威胁、要求等负面信息威胁了双方的面子,成为交往的障碍。

2、如果我们不能有效合理的表达负面信息,交际的另一方就很难理解,交际难以再进行,达不到预期的目的。本文以LEECH的礼貌原则,BROWN和LEVINSON的面子威胁理论为基础,分析了国际商务交往过程中负面信息的表达策略。表达策略包括模糊策略,委婉策略和转换策略。通过合理运用模糊语句,委婉说侧,间接处理,乐观对待的手段分析负面信息,以得出不同的商务环境所运用的交往手段,最终达到交往顺利进行的目的。关键词负面信息;表达策略;礼貌原则;商务交往IIABSTRACTINCROSSCULTURALCOMMUNICATION,CULTURALDIFFERENCESCANBECOMMUNICATIONBARRI

3、ERSBECAUSETHEYPREVENTORHIDEANEFFECTIVEEXCHANGEOFIDEASORINFORMATIONESPECIALLYINBUSINESSACTIVITIES,BOTHSIDESOFCOMMUNICATIONHAVESOMEINTERESTDEMANDSWHENONEPARTYCANNOTMEETREQUIREMENTSORDONOTAGREEWITHTHEOTHERSADVICE,INEVITABLYTHEREARESOMEDIFFERENCESANDDIVERGENCENEGATIVEINFORMATION,SUCHASREFUSALS,COMPLIMEN

4、TS,THREATS,REQUESTSANDSOON,WILLTHREATENFACEOFBOTHPARTIESANDBECOMEBARRIERSTOCOMMUNICATIONIFWEDONTEXPRESSTHEINFORMATIONINASUITABLEWAY,HEORSHEMAYBEUNABLETOHAVEAGOODUNDERSTANDINGOFTHEOTHERANDCANTCARRYONCOMMUNICATIONFURTHERANDGETINTENDEDPURPOSESBASEDONLEECHS“POLITENESSPRINCIPLE”ASWELLASBROWNANDLEVINSONS“

5、FACETHREATENINGTHEORY”,THEPAPERANALYSESTHEEXPRESSIONSTRATEGIESOFNEGATIVEINFORMATIONININTERNATIONALBUSINESSCOMMUNICATIONTHESESTRATEGIESINCLUDEFUZZYSTRATEGY,EUPHEMISTICSTRATEGYANDTRANSFORMATIONSTRATEGYTHROUGHTHERATIONALUSEOFFUZZYLANGUAGE,EUPHEMISTICLANGUAGE,INDIRECTANDOPTIMISTICTREATMENTTOANALYZENEGAT

6、IVEINFORMATIONSOASTOREACHDIFFERENTMEANSOFCOMMUNICATIONINDIFFERENTBUSINESSENVIRONMENTANDACHIEVETHEPURPOSEOFSMOOTHCOMMUNICATIONFINALLYKEYWORDSNEGATIVEINFORMATIONEXPRESSIONSTRATEGYPOLITENESSPRINCIPLEBUSINESSCOMMUNICATIONIIICONTENTSABSTRACT1INTRODUCTION12NEGATIVEINFORMATIONINBUSINESSCOMMUNICATION23THEOR

7、ETICALFRAMEWORK331FACETHREATENINGACTSFTAS332THEPOLITENESSPRINCIPLEPP4321POLITENESS4322THEPRINCIPLEOFPOLITENESSPP44STRATEGIESOFPROPERUSEOFNEGATIVEINFORMATIONINBUSINESSCOMMUNICATION541FUZZYSTRATEGY5411HEDGES6412FUZZYSENTENCESTRUCTUREOFFUZZYLANGUAGE74121PASSIVESTRUCTURE74122NEGATIONSTRUCTURE742EUPHEMIS

8、TICSTRATEGY8421GENERALINTRODUCTIONTOEUPHEMISM8422EUPHEMISMINBUSINESS843TRANSFORMATIONSTRATEGY9431INDIRECTTREATMENT9432EXPRESSINGNEGATIVEINFORMATIONINOPTIMISTICWAY1044THEFUNCTIONOFUSINGSUCHSTRATEGIES105CONCLUSION11BIBLIOGRAPHY12ACKNOWLEDGEMENT1311INTRODUCTIONWITHTHEDEVELOPMENTOFSOCIETY,THEGLOBALIZATI

9、ONISTHEMAINSTREAMOFWORLDDEVELOPMENTITISNOSECRETTHATCHINAHASTHEFASTESTGROWINGECONOMYINTHEWORLDCHINAISCHANGINGANDDEVELOPINGQUICKLYWITHCHINASDEVELOPMENT,MOREANDMORECOUNTRIESAREAGGRESSIVELYENCOURAGINGINTERNATIONALTRADEWITHCHINA,WHICHBRINGSWITHITOPPORTUNITIES,PROBLEMSANDMANYCHALLENGESINTERNATIONALBUSINES

10、SEXCHANGESARETHECROSSBORDERACTIVITIES,OCCURRINGAMONGDIFFERENTCOUNTRIESWITHCULTURALDIVERSITY,PEOPLEFROMDIFFERENTBACKGROUNDHAVEDIFFERENTLANGUAGE,CUSTOMS,VALUES,MANNERS,PERCEPTIONS,SOCIALSTRUCTURESANDDECISIONMAKINGPRACTICESMANYDIFFERENCESBETWEENCHINESEANDWESTERNCULTUREWILLINEVITABLYBEREFLECTEDINTHEECON

11、OMYWHILEENGAGINGININTERNATIONALBUSINESSACTIVITIES,WEMUSTDEALWITHVARIOUSASPECTSOFINFORMATIONFROMTHECONTENTPOINTOFVIEW,BUSINESSINFORMATIONCANBEDIVIDEDINTOPOSITIVEMESSAGES,NEGATIVEINFORMATIONANDNEUTRALINFORMATIONTHEDIFFERENTTYPESOFINFORMATIONNEEDDIFFERENTTREATMENTHERE,WETALKABOUTNEGATIVEONEINTERNATIONA

12、LBUSINESSNEGOTIATIONANDCORRESPONDENCEAREMAINFORMSOFINTERNATIONALBUSINESSCOMMUNICATIONWHETHERFORNEGOTIATIONORCORRESPONDENCE,THEEXPRESSIONOFNEGATIVEINFORMATIONHASBEENAVERYDIFFICULTPROBLEMHOWEVER,WECOULDNOTAVOIDTHENEGATIVEINFORMATION,SUCHASREFUSAL,NEGATION,ORDER,THREATANDSOONTHETRANSMISSIONOFNEGATIVEIN

13、FORMATIONGOESAGAINSTCOMMUNICATORSFACEESSENTIALLYTOKEEPFACEISACOMMONSOCIALPHENOMENONINEVERYCOUNTRYINORDERTOSUCCEEDINBUSINESSTRANSACTION,THESUITABLEMETHODSABOUTHOWTOAVOIDTHENEGATIVEEFFECTOFNEGATIVEINFORMATIONSHOULDBETAKEN,SOASTOGUIDEACOMFORTABLEBUSINESSENVIRONMENT,ALLEVIATETHETENSEATMOSPHERE,ANDACHIEV

14、EAGOODCOMMUNICATIONRESULTMRQIANGUANLIANTHINKSTHATPEOPLEALWAYSUSECERTAINSTRATEGIESANDSUITABLECOUNTERMEASURESINCOMMUNICATIONCONSCIOUSLYORUNCONSCIOUSLYWITHTHEAIMOFACHIEVINGTHEOVERALLGOALVERBALCOMMUNICATIONISACTUALLYBOILSDOWNTOTACTICS(QUOTEDINLUOYANLING,2005)WITHOUTADOUBTTHATCOURTESYISANEFFECTIVESTRATEG

15、YTOMAINTAINFACEUSINGLANGUAGEPOLITELYMEANSUSINGLANGUAGESKILLFULLYBRITISHLINGUISTLEECHPROPOSEDPOLITENESSPRINCIPLEPP,HETHOUGHT“THEPOLITENESSPRINCIPLEISABELIEFWHICHTHESPEAKERISTOREDUCETHEEXPRESSIONOFIMPOLITEORASTHEEXPRESSIONOFCOURTESYINCONVERSATION”QUOTEDINZHANGXINGZHEN,2005BASEDONPP,THEPAPERADOPTSFUZZY

16、,EUPHEMISTICANDTRANSFORMATIONSTRATEGIESTOANALYZETHEEXPRESSIONOFNEGATIVEINFORMATIONANDCONTROLTHENEGATIVEINFLUENCEFORTHESUCCESSOFDIFFERENTBUSINESSACTIVITIES22NEGATIVEINFORMATIONINBUSINESSCOMMUNICATIONNEGATIVEINFORMATION,ALSOKNOWNASTHEUNFAVORABLENEWSORBADNEWS,ISNOTCONDUCTIVETOBUSINESSCONTACTSDURINGTHEP

17、ARTOFEXPRESSIONAUTHOROFTHEFAMOUSTHEORYOFFUZZYLOGIC,ZADEH,ONCEDEFINEDNEGATIVEINFORMATIONAS“NEGATIVEINFORMATIONISNOTCONDUCTIVETOTHEEXPRESSIONINTHECOMMUNICATIONCONTENTCASUALEXPRESSIONWILLCAUSEABADIMPACT,ORTHEREISNONEEDTOEXPRESSCERTAINTHINGS”(QUOTEDINLIUXIAOJUAN,2010)FROMWHICHWECANSEETHATTHEEXPRESSIONOF

18、NEGATIVEINFORMATIONTENDSTOHAVEANEGATIVEIMPACT,WHILETHEINTERNATIONALCROSSCULTURALBUSINESSCOMMUNICATIONADDSTOTHEDIFFICULTYOFTHEEXPRESSIONOFSUCHINFORMATIONBUSINESSCOMMUNICATIONISDIVIDEDINTOTWOGROUPSOFCOMMUNICATIONNAMELYINTERNALANDEXTERNALITISUSEDTOPROMOTEAPRODUCT,SERVICE,ORORGANIZATION,WITHTHEGOALOFREA

19、LIZINGTHEVALUEFORYOURBUSINESS,TRANSFERINFORMATIONAMONGCORPORATIONSTAFF,ORDEALWITHBUSINESSISSUESITISALSOAMEANSOFADVERTISINGOPENLYANDORDERINGGOODSFROMTHESUPPLIERSOVERTON,RODNEY2008HTTP/BLOGSINACOMCN/S/BLOG_5034E38A0100D20BHTMLTHENEGATIVEINFORMATIONINBUSINESSNEGOTIATIONSANDCORRESPONDENCESMAINLYTRANSMIT

20、REFUSAL,COMPLIMENTS,THREATS,REQUESTSWHICHISIMPOLITEINFORMATIONINNATURETHISINFORMATIONISATHREATTOBOTHSIDESOFTHEFACE,WOULDMAKEBOTHINTOTHEREALMOFEMBARRASSMENTFOREXAMPLEWEADVICEYOUTOORDERATONCEASOURSTOCKWILLSOONBESOLDOUTTHESENTENCEJUSTSHOWS“YOUR”ATTITUDE,DONOTCONSIDERTHEOTHERSIDESBENEFITSITDOESNOTCONVEY

21、EFFECTIVELYANDPROPERLYLOOKATTHEFOLLOWINGSENTENCETOHAVEAGOODSUPPLYOFSHOES,PLEASEORDERASOURSTOCKWILLBESOONBESOLDOUTITOBVIOUSLYEXPRESSESPOLITELYANDEFFECTIVELYINBUSINESS,WEOFTENHAVETOINFRINGEOTHERSSOMETIMES,IMPROPERLANGUAGESKILLSMAKETHESITUATIONINTOANEMBARRASSMENTNEGATIVEINFORMATIONISANINDIRECTDENIALTOT

22、HESPEAKERWHENCONVEYINGNEGATIVEINFORMATION,WESHOULDPAYMOREATTENTIONTO“HOWTOEXPRESS”THAN“WHATTOEXPRESS”IFWEAREONLYCONCERNEDABOUT“WHATTOEXPRESS”,NOTCONCERNEDABOUTEFFECTIVEEXPRESSION,THELISTENERCOULDNOTUNDERSTANDTHEMEANINGOFNEGATIVEINFORMATIONANDTHEFACEOFBOTHSIDESWILLBETHREATENEDTOCONTROLTHEEXPRESSIONOF

23、NEGATIVEINFORMATIONANDSUMMARIZETHEEXPRESSIONSTRATEGIESSEEMTOBEPARTICULARLYIMPORTANTBASEDONTHEPOLITENESSPRINCIPLE,THEPAPERPUTSFORWARDTHREESTRATEGIESFUZZINESS,EUPHEMISM,INDIRECTTREATMENTTOMINIMIZEORELIMINATE3SUCHNEGATIVEEFFECTSWHETHERWECANUSETHESESTRATEGIESAPPROPRIATELYINDIFFERENTBUSINESSENVIRONMENTIS

24、CRITICALTOTHESUCCESSOFTHEBUSINESS3THEORETICALFRAMEWORK31FACETHREATENINGACTSFTASTHETRANSMISSIONOFNEGATIVEINFORMATIONGOESAGAINSTCOMMUNICATORSFACEESSENTIALLYANDINFRINGESTHEHEARERSFACEWANTSTOMAINTAINFACEISWIDESPREADAMONGTHEPEOPLEOFTHEWORLDASASOCIALPHENOMENONAMERICANSOCIOLOGISTERVINGGOFFMAN,WHODEFINESFAC

25、EAS“THEPOSITIVESOCIALVALUEAPERSONEFFECTIVELYCLAIMSFORHIMSELFBYTHELINEOTHERSASSUMEHEHASTAKENDURINGAPARTICULARCONTACT”HTTP/WWWSONYLUNWENCOM/A/DAIXIELUNWEN/2010/0519/5386HTMLBASEDONTHEFACENOTIONRAISEDBYGOFFMAN,BROWNANDLEVINSONPRESENTEDTHEFACETHEORYIN1978THEYDEFINEFACEAS“THEPUBLICSELFIMAGETHATEVERYMEMBE

26、RWANTSTOCLAIMFORHIMSELF”(QUOTEDINZHAOJUAN,2004)TOSATISFYFACEISABASICHUMANDEMAND,BUTIFYOUSAYSOMETHINGTHATREPRESENTSATHREATTOANOTHERPERSONSSELFIMAGE,THATISCALLEDA“FACETHREATENINGACT”(BROWNANDLEVINSON1987)INTERCULTURALBUSINESSCOMMUNICATIONNEEDSBOTHSIDESTOCOOPERATETOPRESERVETHE“FACE”ANDMAINTAINHARMONIOU

27、SINTERPERSONALRELATIONSHIPSTOACHIEVEAWINWINPURPOSEINANATMOSPHEREOFPEACEANDFRIENDSHIPFORINSTANCEWEKNOWWHEREYOUAREABOUTYOURAFTERSALESERVICETHESENTENCEIMPLIESTHATTHESERVICEISNOTGOOD,BUTITDOESNOTPOINTOUTDIRECTLYINSTEAD,ITUSES“WHEREYOUARE”ASASUGGESTIONIMNOTSUREWECANEVERCONCLUDEATRANSACTIONIFWESTILLBARGAI

28、NLIKETHIS“LIKETHIS”ALLUDESTHATWECOULDNOTACCEPTTHEBARGAININGWITHTHISUNDERSTANDINGOFFACE,ADEFINITIONOFPOLITENESSCANBEUNDERSTOODINRELATIONTOFACE32THEPOLITENESSPRINCIPLEPP321POLITENESSPOLITENESSISAUNIVERSALPHENOMENONINHUMANSOCIETYITISSHOWINGAWARENESSOFANOTHERPERSONSFACEBEINGPOLITECONSISTSOFATTEMPTINGTOS

29、AVEFACEFORANOTHERTHECOMMUNICATORSCANUSESUCHWAYSINORDERTOKEEPFACEANDTOREALIZETACTFULANDEFFECTIVECOMMUNICATIONINACCORDANCEWITHTHEPOSITIVEFACEANDNEGATIVEFACE,BROWNANDLEVINSONPROPOSETWO4POLITENESSSTRATEGIESPOSITIVEPOLITENESSANDNEGATIVEPOLITENESSPOSITIVEPOLITENESSREFERSTOTHEFACESAVINGACTWHICHISCONCERNEDW

30、ITHAPERSONSPOSITIVEFACEANDTENDSTOSHOWSOLIDARITY,WHILENEGATIVEPOLITENESSREFERSTOTHEFACESAVINGACTWHICHISCONCERNEDWITHAPERSONSNEGATIVEFACEANDTENDSTOSHOWDEFERENCEWHENWEUSEPOSITIVEPOLITENESS,WEEMPHASIZETHEEXPECTATIONTOHAVEACOMMONGOALWITHTHESPEECHEVENTPARTICIPANTSASWEKNOW,INBUSINESSDUNNINGANDCOMPLAINTAREH

31、EADACHYPROBLEMSFOREXAMPLEWESHOULDBEGRATEFULIFYOUCOULDSETTLEYOURACCOUNTWITHINYOUDBETTERSETTLEYOURACCOUNTWITHININSENTENCEONE,THESPEAKERSKILLFULLYTAKECAREOFTHEOTHERSIDESPOSITIVEFACEHELOOKSONPAYMENTRESPONSIBILITYASFRIENDLYCONTACTBETWEENFRIENDSUNLIKESENTENCETWO,HEJUSTSTIFFLYPRESSOTHERFORPAYMENT,ITSEEMSTO

32、ORDEROTHERWHICHTHREATENOTHERSFACEWHENWEUSENEGATIVEPOLITENESS,WEEMPHASIZETHERESPECTTOOTHERSFOREXAMPLEIMAFRAIDYOUHAVEWRONGLYBILLEDUSIMSORRYYOUHAVEWRONGLYBILLEDUS322THEPRINCIPLEOFPOLITENESSPPBASEDONTHEMAXIMSOFCONVERSATIONPROPOSEDBYGRICEANDTHEFACTTHATTHEREAREOCCASIONSWHENPEOPLEDONOTFOLLOWTHECOOPERATIVEP

33、RINCIPLE,GEOFFREYLEECH,INTRODUCESTHEPOLITENESSPRINCIPLEWHICHRUNSASFOLLOWSMINIMIZEALLTHINGSBEINGEQUALTHEEXPRESSIONOFIMPOLITEBELIEFSMAXIMIZEALLTHINGSBEINGEQUALTHEEXPRESSIONOFPOLITEBELIEFHETHOUGHT“THEPOLITENESSPRINCIPLEISABELIEFINWHICHTHESPEAKERISTOREDUCETHEEXPRESSIONOFIMPOLITENESSORASTHEEXPRESSIONOFCO

34、URTESYINCONVERSATION”THEPRINCIPLEOFPOLITENESSPPISACONSTRAINTOBSERVEDINHUMANCOMMUNICATIVEBEHAVIOR,INFLUENCINGUSTOAVOIDCOMMUNICATIVEDISCORDOROFFENCE,ANDMAINTAINCOMMUNICATIVECONCORDWHENONEPERSONCOMMUNICATESWITHOTHERS,HETRIESHISBESTTOCONVEYPROPERQUANTITYANDQUALITYOFINFORMATIONTOTHEADDRESSEEINPROPERANDRE

35、LEVANTWAYSFORTHEPURPOSEOFEXPRESSINGTHINGSCLEARLYBUTINDAILYLIFE,ITISNOTEASYTODOSOTHUS,WEOUGHTTOADHERETOCERTAINPRINCIPLEINORDERTOFORMULATEMESSAGESNOTTOOFFENDOTHERSANDACHIEVEOURSOCIALGOALSTHEARTICLEOUTLINESTHREEMAINSTRATEGIESTHATABUSINESSCOMMUNICATORCANEMPLOYTOAVOIDORMINIMIZETHEBADEFFECTSFROMNEGATIVEIN

36、FORMATION,THEYAREFUZZYSTRATEGY,EUPHEMISMSTRATEGYANDTRANSFORMATIONSTRATEGY4STRATEGIESOFPROPERUSEOFNEGATIVEINFORMATIONINBUSINESS5COMMUNICATIONSTRATEGIESAREIMPORTANTMEANSBYWHICHPEOPLECANREALIZECOMMUNICATIVEGOALORPREDOMINATEINCOMMUNICATIONTHEPROPERUSEOFSTRATEGIESINBUSINESSCOMMUNICATIONCANPLAYAROLEINESTA

37、BLISHINGOWNIMAGE,OBTAININGTHETRUSTANDGAININGBENEFIT41FUZZYSTRATEGYWHENWESAYTHATLANGUAGEISALWAYSFUZZY,WHATWEMEANISTHATWECANNEVERFULLYCONTROLTHEMEANINGOFTHETHINGSWESAYORWRITEFUZZYLANGUAGEISACOMMONPHENOMENONININTERCULTURALCOMMUNICATIONCHANNELL(2000)ONCEEXPRESSEDINVAGUELANGUAGE“VAGUENESSISUSEDASONEWAYOF

38、ADHERINGTOTHEPOLITENESSRULESFORAPARTICULARCULTURE,ANDOFNOTTHREATENINGFACE”THEREARECIRCUMSTANCESINWHICHWEARESURETOEMPLOYFUZZYWORDSOREXPRESSIONSTODELIVERIDEASININTERCULTURALCOMMUNICATIONUNCONSCIOUSLYORINTENTIONALLYITCANBESAID,INDAILYCOMMUNICATION,WHENITENFORCINGTOINVOLVEUNPLEASANTORHARDTOSAYTHINGSORAC

39、TS,INORDERTOPROTECTFACEFROMBEINGTHREATENED,PEOPLEUSUALLYADOPTAMOREFUZZYEXPRESSIONSOTHATWECANEXPRESSOURSELVESBETTERFUZZYSTRATEGYISTHATUSINGSOMEFUZZYLANGUAGETOMAKETHESENTENCESMOREACCURATEINTHECOMMUNICATIONPROCESSFUZZINESSISUSEDASONEWAYOFADHERINGTOTHEPOLITENESSRULESFORAPARTICULARCULTURE,ANDOFNOTTHREATE

40、NINGFACEFUZZINESSISANINTRINSICFEATURETHATNATURALLANGUAGEHAS,ITDIFFERSFROMTHEUNCLEARLANGUAGEORINCOMPLETEINFORMATION,BUTFORSOMESTRATEGICCONSIDERATIONINTHESPECIFICCONTEXT,THECONCEPTOFFUZZYISSOMETIMESMOREEXPRESSIVETHANTHEEXPLICITPOWERTOSAYTHAT“THEPRICEISMORETHANSIXYUANISPRECISEINTHESENSETHATITDEFINESTHE

41、PRICEUNAMBIGUOUSLYITISLESSINFORMATIVETHANSAYINGTHATTHEPRICEIS6POINT2YUAN,BUTITGIVESPEOPLEAROOMTONEGOTIATEASISEEIT,FUZZINESSREQUIRESADIFFERENTWAYOFTHINKINGABOUTINFORMATIONANDWHATITISFUZZYSTRATEGIESAREMAINLYACHIEVEDBYTHEUSEOFFUZZYLANGUAGE,THEPAPERTALKSABOUTTWOMAINFORMS“HEDGES”AND“FUZZYSENTENCES”411HED

42、GESHEDGEISACOMMONPHENOMENONOFFUZZINESSININTERNATIONALCOMMUNICATIONITHELPSSPEAKERSTOEXPRESSTHEMSELVESMOREACCURATELYANDAPPROPRIATELYININTERCULTURALCOMMUNICATION,PEOPLEOFTENADDAHEDGETOASENTENCETHEHEDGEISJUSTASOCIALSOFTENERTHETERM“HEDGE”ISFIRSTINTRODUCEDBYLAKOFFINHISARTICLE“HEDGESASTUDYINMEANINGCRITERIA

43、ANDTHELOGICOFFUZZYCONCETPS”LAKOFFDEFINESHEDGESAS“WORDSWHOSEJOBISTOMAKETHINGSFUZZIERORLESSFUZZY”FROMAPERSPECTIVEOFLOGICSEMANTICSHEARGUES6THATWORDSANDEXPRESSIONSSUCHAS“RATHER”“SORTOF”“STRICTLYSPEAKING”DEALWITHTHEDEGREEOFCATEGORYMEMBERSHIPSINCEHEBELIEVESTHATCATEGORYMEMBERSHIPISNOTAYESORNOMATTERBUTRATHE

44、RAMATTEROFDEGREEINTHELIGHTOFLAKOFFSMAINCONCERN,THETERM“HEDGE”HASLATERBEENDEFINEDBYBROWNANDLEVINSONAS“APARTICLE,WORDORPHRASETHATMODIFIESTHEDEGREEOFMEMBERSHIPOFAPREDICATEORANOUNPHRASEINASETITSAYSOFTHATMEMBERSHIPTHATITISPARTIALORTRUEONLYINCERTAINRESPECTS,ORTHATISMORETRUEANDCOMPLETETHANPERHAPSMIGHTBEEXP

45、ECTED”QUOTEDINLIANGXIANGZHEN,2006HEDGEISAPOLITENESSSTRATEGYWHENITMARKSACLAIM,ORANYOTHERSTATEMENT,ASBEINGPROVISIONAL,PENDINGACCEPTANCEINTHELITERATURE,ACCEPTANCEBYCOMMUNITYINTHEOTHERWORDS,ACCEPTANCEBYTHEREADERSORHEARERSITSEEMSTHATHEDGESAREAMBIGUOUS,BUTTHEYAREMOREOBJECTIVEANDACCURATETAKEALOOKATTHEFOLLO

46、WINGEXAMPLESEXAMPLEUNDERTHECIRCUMSTANCE,WEHADBETTERDISCUSSTHEMATTERWHENOPPORTUNITYARISES“UNDERTHECIRCUMSTANCE”,THEHEDGEMAKESTHELANGUAGEMOREOBJECTIVEANDSUGGESTSTHEENVIRONMENTANDCONDITIONOFTHEPROBLEMWHICHSHOWSTHESPEAKERSTONEMODERATEANDPOLITEATTHESAMETIME,ITPOLITELYEMPHASIZESTHEOBJECTIVEFACTORSRATHERTH

47、ANSUBJECTIVEFACTORSCANNOTREACHAGREEMENT“WHENOPPORTUNITYARISES”ISACONDITIONALCOMMITMENT,NOTADEFINITIVEANSWERITISTACTFULSOTHATTHEOTHERSIDESTILLHASGOODIMPRESSIONONYOUEXAMPLEINGENERAL,OURQUOTATIONISINCOMPLIANCEWITHTHEPRESENTMARKETLEVELGENERALLYSPEAKING,WEPAYCOMMISSIONORNOCOMMISSIONACCORDINGASTHEGOODSARE

48、INDUSTRIALPRODUCTSORTRADITIONALPRODUCTSTHEKINDOFHEDGESSUCHAS“INGENERAL”,“GENERALLYSPEAKING”SUGGESTSTHATTHESELLERISSUMMINGUPHIS/HERPOINTOFVIEW,BUTTHESITUATION,EXTENT,SCOPEANDBOUNDARIESAREGENERALANDFUZZYHOWEVER,BYUSINGTHEMITBECOMESMOREACCURATEANDMODERATE,THUSITISMOREACCEPTABLEANDEASIERTOUNDERSTAND412F

49、UZZYSENTENCESTRUCTUREOFFUZZYLANGUAGESUCHFUZZYISCAUSEDBYNEGOTIATORSWHOWOULDLIKETOEXPRESSLANGUAGESUBTLETYANDBEPOLITETHUS,THEYTRANSFORMSENTENCEPATTERNITMAINLYCONTAINSTWOSTRUCTURESPASSIVESTRUCTUREANDNEGATIONSTRUCTURE4121PASSIVESTRUCTUREINBUSINESSNEGOTIATIONS,WHENITCOMESTOTHEOTHERSOBLIGATIONS,THESPEAKERUSEPASSIVESENTENCESONBEHALFOFCONFUSINGACTOR,AVOIDINGDIRECTLYREFERTOWHATTHEOTHERSIDESHOULDDO,ORHAVENOTDONEANYTHINGINTHISWAYCANWEAKENTHETONEFORINSTANCE7WEDLIKETOREMINDYOUTHATTHEPAYMENTFORLASTSHIPMENTHASNTBEENMADEYETTHEINITIATIVESTRUCTUREOFSENTENCEIS“YOUHAVENTP

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