北京市商业银行员工绩效改进的激励因素初探中国人民大学 张婷婷马捷玲摘 要本研究通过对四位北京市商业银行支行员工的访谈和以银行员工为主的208位企业员工的问卷调查，试图探讨影响绩效改进的激励因素。我们以Denisi和Pritchard提出的基于期望理论的激励模型作为理论基础，结合内在激励理论和领导成员交换理论，利用LISREL对假设的结构方程模型进行检验。结果表明：期望激励联系通过内在激励、领导成员关系的中介作用影响绩效改进程度。关键词激励理论；内在激励；领导成员关系；绩效改进Abstract This study aimed to reveal the motivational factors that lead to performance improvement. We interviewed four staffs from commercial banks in Beijing and distributed 208 questionnaires to staffs mainly in banks. Based on theor
