.The most frightening words in the English language are, “Our computer is down.” You hear it more and more when you are in business. The other day I was at the airport waiting for a ticket to Washington and the girl in the ticket office said, “Im sorry, I cant sell you a ticket. Our computer is down.”“If your computer is down, just write me out a ticket.”“I cant write you out a ticket. The computer is the only one allowed to do so.”I looked down the counter and every passenger was jus