.商务英语1.接电话时未听清楚，要求对方重复一遍。或者想知道客人具体找哪一位销售？I m Sorry，Would you please repeat again? who are you looking for exactly?*Would you please 在商务英语中被广泛使用，语气更委婉，更客气。例如：Would you please spell the guest name? Would you please give me the credit card information like credit card number, card holder and the expiration date for guarantee?现使用酒店车队， Would you please fax the contract back in three days?*exactly, exact 表示确切的。在酒店英语中常做实际的，真实的解释。例如：实际入住客人姓名：The name of the exact gues
