St. Regis Hotel Beijing,Selling by Suggestions 推销的技巧,The Key 关键因素,Your Attitude 态度 Atmosphere 良好的氛围 Revenue 收益,Why Attitude态度,A positive attitude makes the guest feel comfortable and satisfied 良好的服务态度会令客人感到舒服和满意 A positive attitude makes the guest spend more time & money in the outlets 良好的服务态度会使客人愿意花更多的时间和金钱在餐厅(酒吧)消费。 A positive attitude gives you the chance to up sell your products 良好的服务态度也会给你带来促销的机会 A positive attitude is the best up selling tools 良好的服务态度是促销最好的工具! Your smile s