.Chapter1Introduction to social work and social welfareChapter2Social work values and ethicsChapter3Empowerment and human diversityChapter4The process of generalist practiceChapter5Practice settingsChapter6An overview of social welfare and social work historyChapter7Policy and policy advocacyChapter8Poverty problemsChapter9Social work and social services for children and familiesChapter10Social work and social services for older adultsChapter11Social w