跨境电商,跨境电商海外仓SOP流程,process of cross border e-commerce overseas warehouse border e-commerce overseas,宣讲人:某某某 时间:20XX.XX,SOP,目录,海外仓发货,第一部分,process of cross border e-commerce overseas warehouse border e-commerce overseas,SOP PROCESS,处理调拔,查库存,填写调拔明细,确认出库,海外仓 发货,物流跟踪,审批,开查与索赔,海外仓 发货,异常反馈重点,物流未签收系统未到货:丢货即亚马逊未到货;已送货但物流更新不及时,且亚马逊入库不及时;系统到货物流未签收,异常反馈重点,物流签收但系统未收货:SHIPMENT系统发货数量小于亚马逊创建的计划发货数量(即SHIPMENT多次发货,系统识别不出来到货批次);亚马逊到货未入库;承运商送错地址,亚马逊未收到货,海外仓收货,第二部分,process of cross border e-commerce overseas warehous