PART D strategic performance measurement2第七章 performance hierarchy2一 mission statements and vision2二 goals and objectives3三 corporate objectives4四 subsidiary or secondary objectives4五 social and ethic obligations5六 the short term and long term6七 差距分析 the planning gap and strategies to fill it6八 objectives，CSF和performance metrics7举例（非常关键，背下） p2467九 operational performance7十 在不同层级的plan和control8PART D strategic performance measurement第七章 performance
