Chapter11. supply chain management 供应链管理2. zero defect 零缺陷3. perfect order 完美订单4. six-sigma performance 六西格玛管理体系5. marketing channel 营销渠道6. economic value 经济价值7. economy of scale 规模效益8. market value 市场价值9. trade-off 背反关系10. information sharing paradigm 信息共享模式11. process specialization paradigm 过程专业化模式12. electronic data interchange（EDI）电子信息交换13. made to plan（MTP）根据计划推测生产14. lead-time 交货期15. made to order（MTO）根据订单生产16. logistic outsourcing 物流外包17. stock keeping
