客户关系管理试题一、填空题:(每空1分,共15分)4、顾客让渡价值是指顾客总价值与顾客总成本之差。在展览大厅,我认真观看学习了每个视频、展板和案例,通过对魏民洲、杨殿钟、赵红专、李益民、李大有等严重违纪违法分子犯罪事实的学习manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Minist