Unit 1As the owner of asmall businessselling software I findit hard to recruit goodpeople in todays tight labor market and having got people on board, there is an equally, if not more difficult task of keeping them happy. Staff turnover is a real problem. Two years ago our staff turnover at Epmus plc was out of control. We were consistently losing staff across the spectrum from clerical workers to senior managers, but our real worry was the skilled tehdnical people who were leaving us.