精选优质文档-倾情为你奉上Situation 1Background:You bought a camera which is not focusing at all. But the warranty period has passed. You complain to the shop. And the shop will replace it as you are a regular customerMember:Shop assistant,CustomerWords and expressions:receipt, not focus, the warranty period, work properly, suffer some damages,a regular customer, give you a replacementDialogue：Shop assistant:Can I help you?Customer:Yes.Once,I bought a camera in you stor
