精选优质文档-倾情为你奉上The Dilemma of Performance AppraisalPeter Prowse and Julie Prowse Measuring Business Excellence,Vol.13 Iss:4,pp.69 - 77AbstractThis paper deals with the dilemma of managing performance using performance appraisal. The authors will evaluate the historical development of appraisals and argue that the critical area of line management development that was been identified as a critical success factor in appraisals has been ignored in th