精选优质文档-倾情为你奉上总机1. 请问您贵姓?对不起,请您重复一次好吗?May I have your name?/Would you give me your name? ( Pardon , please? )2. 请拼出客人的名字好吗?How to spell the guests name please?3. 对不起,因线路问题我听不清楚您说话,请重新打一次好吗?Im very sorry. I cant hear clearly,. Could you call it again?4能告诉我客人是哪里人吗?Would you tell me where the guest comes from ?5能告诉我客人是哪间公司的吗?Would you tell me which company the guest is from?6 . 对不起,我们在酒店的名单上找不到客人的名字。I m sorry. We cant find the guest name on our hotel list.7 . 介意我把电话转接到接待处让他们为您查一